I'm getting tired of paying MORE AND MORE AND MORE from Dunkin. The more you go up, the "-LESS" I will go.Eventually, you will go away, and someone will be cheaper with a better product, and I will buy it.
Atmosphere: 2
Food: 5
Service: 4
Wind Tree Studios
The store was dirty and not very inviting but the customer service and the coffee were excellent. Considering I was just getting it for takeout I guess the cleanliness of the stores no big deal. It's not a place I would want to bring people to visit though. Just pick up stuff and go.
Atmosphere: 2
Food: 5
Service: 5
Leigh Liebman
Their shift leader is sick she coughing towards the food .. she rude un pleasantDoesn't greet her customers.. i mean the owners don't even greet their customers...... we are reason why you guys have a job the rest of the employees are great I go there alot.
Atmosphere: 5
Food: 5
Service: 3
LaRissa Priest
Average Dunkin' nothing fancy. No super nice employees or a super clean place. Just an average DD.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts, Bagels
jamie-jessies reason
I want to say, as a local resident of palatka fl, I support this Dunkins'. They work hard for us, to make sure our food is given to us fast. They ALWAYS have fresh donuts and coffee. They bake the donuts fresh every morning. The hot food is always fresh and cooked right, and the people are always positive and happy to help. I don't go to any other Dunkins. I love that they care about their customers. If they do get something wrong, (it happens to the best of us) they promptly fix it no problem. You just cannot beat the positivity, fresh food, and humbleness of this place. It's the best one in this area. I won't be going anywhere else because they give the best service.Vegetarian options: You can get avocado toast, bagel minis, and more!!!Dietary restrictions: You can choose from non dairy, vegan and many other dietary options which are clearly stated and easy to find and read!Parking: There is plenty of places to park. It's a free flowing design so the drive thru does not affect the customers entering and leaving.Kid-friendliness: Its kid friendly with many of the employees having children of their own. Kids are always welcome there.Wheelchair accessibility: There is wheelchair accessibility with a ramp on the side entrance and no steps or barriers to access the front door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin, Muffins, Sausage Egg and Cheese, Bacon Egg and Cheese, Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Caramel Iced Macchiato, Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Donuts
Zuchinni Taylor
This is the WORST Dunkin Donut EVER, customer service is non existent. The manager (Honeycutt) is NOT a role model and her attitude leaves a lot to be desired. The owners need to reevaluate WHO hands they are entrusting their BRAND and company's reputation. Sustainability is important and heavily depends on customer satisfaction. I suggest visiting the store in East Palatka. Share this post with a friend.
Atmosphere: 1
Food: 1
Service: 1
Yo Mama
Twenty minute wait in drive thru and there was no car in front of me.Poor customer service, got my order wrong and sold my order to a walk in so my donuts were not available.The other location in palakta is best.
Service: 2
Shady Creek PammyC
Wanted a large hot chocolate (no whip cream) on a cold day. It tasted good, but it was 1.25 inches from the top. Why not a full cup?
To hell with doughnuts the black pepper bacon Cresent sandwich is Banging. Best breakfast sandwich anywhere
None None
Pure idiots. Ordered a coffee and bagel and stood for ten minutes for them to “forget” about the coffee. You’d think they’d remember while playing on their phones on back. Morons.
Atmosphere: 1
Food: 1
Service: 1
Beverly Waddell
Great employees. Didn't have a very good selection of donuts and prices are waaaaay high.
Atmosphere: 4
Food: 4
Service: 5
Donna Crowe
Great coffee and boston cream doughnuts !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
L Cardinal
We stopped at this Dunkin Donuts late this afternoon to purchase some donuts. I have heard some negative things about this location but my visit was very positive. The donuts were fresh and the ladies working were very friendly.
This place needs to be shut down and cleaned .
Atmosphere: 1
Food: 4
Service: 4
I'm getting tired of paying MORE AND MORE AND MORE from Dunkin. The more you go up, the "-LESS" I will go.Eventually, you will go away, and someone will be cheaper with a better product, and I will buy it.
Atmosphere: 2
Food: 5
Service: 4
The store was dirty and not very inviting but the customer service and the coffee were excellent. Considering I was just getting it for takeout I guess the cleanliness of the stores no big deal. It's not a place I would want to bring people to visit though. Just pick up stuff and go.
Atmosphere: 2
Food: 5
Service: 5
Their shift leader is sick she coughing towards the food .. she rude un pleasantDoesn't greet her customers.. i mean the owners don't even greet their customers...... we are reason why you guys have a job the rest of the employees are great I go there alot.
Atmosphere: 5
Food: 5
Service: 3
Average Dunkin' nothing fancy. No super nice employees or a super clean place. Just an average DD.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts, Bagels
I want to say, as a local resident of palatka fl, I support this Dunkins'. They work hard for us, to make sure our food is given to us fast. They ALWAYS have fresh donuts and coffee. They bake the donuts fresh every morning. The hot food is always fresh and cooked right, and the people are always positive and happy to help. I don't go to any other Dunkins. I love that they care about their customers. If they do get something wrong, (it happens to the best of us) they promptly fix it no problem. You just cannot beat the positivity, fresh food, and humbleness of this place. It's the best one in this area. I won't be going anywhere else because they give the best service.Vegetarian options: You can get avocado toast, bagel minis, and more!!!Dietary restrictions: You can choose from non dairy, vegan and many other dietary options which are clearly stated and easy to find and read!Parking: There is plenty of places to park. It's a free flowing design so the drive thru does not affect the customers entering and leaving.Kid-friendliness: Its kid friendly with many of the employees having children of their own. Kids are always welcome there.Wheelchair accessibility: There is wheelchair accessibility with a ramp on the side entrance and no steps or barriers to access the front door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin, Muffins, Sausage Egg and Cheese, Bacon Egg and Cheese, Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Caramel Iced Macchiato, Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Donuts
This is the WORST Dunkin Donut EVER, customer service is non existent. The manager (Honeycutt) is NOT a role model and her attitude leaves a lot to be desired. The owners need to reevaluate WHO hands they are entrusting their BRAND and company's reputation. Sustainability is important and heavily depends on customer satisfaction. I suggest visiting the store in East Palatka. Share this post with a friend.
Atmosphere: 1
Food: 1
Service: 1
Twenty minute wait in drive thru and there was no car in front of me.Poor customer service, got my order wrong and sold my order to a walk in so my donuts were not available.The other location in palakta is best.
Service: 2
Wanted a large hot chocolate (no whip cream) on a cold day. It tasted good, but it was 1.25 inches from the top. Why not a full cup?
Super
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
To hell with doughnuts the black pepper bacon Cresent sandwich is Banging. Best breakfast sandwich anywhere
Pure idiots. Ordered a coffee and bagel and stood for ten minutes for them to “forget” about the coffee. You’d think they’d remember while playing on their phones on back. Morons.
Atmosphere: 1
Food: 1
Service: 1
Great employees. Didn't have a very good selection of donuts and prices are waaaaay high.
Atmosphere: 4
Food: 4
Service: 5
Great coffee and boston cream doughnuts !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
We stopped at this Dunkin Donuts late this afternoon to purchase some donuts. I have heard some negative things about this location but my visit was very positive. The donuts were fresh and the ladies working were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts