My order was wrong call the manager was rude personally a general manager needs to go in there and clean house floors were dirty employees were making food with no gloves they had dirt all over the floors you can see it from the drive-thru just pour staffing poor service when I got to the wanted to pay for my food it was it was almost like an awkward moment because I did not know what to think seeing all this I called the manager to correct the mishap didn't even get the manager on the phone with the employees answered the same person that serve me at the drive through and they were very rude naturally I did not get the manager all I got was hung up on call back they did not pick up the phone this is very unprofessional one day or taking people's money and knowing that they're messing up orders food was extremely cold I could not eat any of it I had to throw it back in the garbage this is not the first time this happened at this Burger King the staffing near and service I say it's below one star they really need to get a professional manager in new staffing
Atmosphere: 1
Food: 1
Service: 1
shane wilson
Terrible
Carla Roa
The food was fresh, easy to access, the attention a little slow but, no setback.The bathroom was clean and the establishment was also clean.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 4
Paul Fitzsimmons
I've only met a 5-star fast food experience a few times in my life. This BK is still exceptional; I'll remove my rating and reevaluate if standards decrease.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper, Onion Rings, French Fries
D Rich
If you don't see cars already in the drive through... be sure to request fresh hash browns or fries of its after breakfast! I think corporate should express the importance of fresh food items. I received some hash browns (rounds) that were so obviously old! Hard, Dry, Cold! I should have checked before driving off & getting home. Basically, wasted money on a medium hash brown! They were not edible! Employees should be trained NOT to send food like that out even if they have to tell you is going to be a wait! It's sucks that you must check your food thoroughly before pulling off because you can't trust restaurants anymore. I might be aging myself but to hand out old food like that was a no-no back in the day when I worked fast food!
Atmosphere: 3
Food: 2
Service: 4
Anthony Carusone
I had a amazing experience coming in the food was good staff was friendly and quick and professional the manager named Cameron was my favorite he was nice and professional the whole time.
Justin White
Usually every time I go there, there's something wrong with my order, either. They don't have anything even close to what I ordered. Or it'll be what I ordered but missing like all the amenities and stuff
Atmosphere: 4
Food: 2
Service: 1
Jessie Nousain
I went thru drive thru with my friend. The lid popped off my drink as she handed me my cup and got an attitude when she had to give me a new lid . The lady was different who handed me my food and was extremely rude. She shoved my food and said have a good day and slammed the drive thru window when I was gunna ask for ketchup . Won't go back to that location. Every other burger king I've never had a bad experience ever . Those ladies shouldn't be working at a restaurant if there that unhappy or rude to customers
Food: 5
Service: 2
Recommended dishes: Whopper, French Fries
CUENTA UNO
I have never had anything as unpleasant as with this store, I placed an order that never arrived, I contacted customer service and they refused to refund me, I am so pissed off right now that I will never ever in my life order from this restaurant ever again.
Atmosphere: 1
Food: 1
Service: 1
Trisha Zaruba
They seem to always be short-staffed.. I waited 30 minutes for an order I had placed on the app.. The food was fresh though. But they were not kind..
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Whopper, Onion Rings, French Fries
I called two Burger King‘s this morning. Neither one answered my call. That’s bad terrible service.
Atmosphere: 1
Service: 1
Sandy Hendershott
No wonder why they got a 2.8 Stars when I went in there I stood there for good maybe 8 minutes no one said hello to me and when I ordered my food people ordered behind me we're getting their food first all I ordered was a junior bacon cheeseburger chicken nuggets and french fries they were preparing the people behind you ordered after me their food first while my food sits up in the window getting cold I asked for my money back it took forever for anybody to do anything nothing was done so I told him to keep the money so now they got my food and my money
Atmosphere: 1
Food: 1
Service: 1
Samantha Martin
Vegetarian options: They have a vegan burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper Jr, French Fries, Bacon Egg & Cheese Biscuit Meals, Onion Rings
Brian Bell
Short line, long, long wait time. Service was very slow and food was cold. They also got my order wrong.
Atmosphere: 2
Food: 2
Service: 1
Jake Offill
Extremely slow service. I was in line 20 mins for 4 orders
My order was wrong call the manager was rude personally a general manager needs to go in there and clean house floors were dirty employees were making food with no gloves they had dirt all over the floors you can see it from the drive-thru just pour staffing poor service when I got to the wanted to pay for my food it was it was almost like an awkward moment because I did not know what to think seeing all this I called the manager to correct the mishap didn't even get the manager on the phone with the employees answered the same person that serve me at the drive through and they were very rude naturally I did not get the manager all I got was hung up on call back they did not pick up the phone this is very unprofessional one day or taking people's money and knowing that they're messing up orders food was extremely cold I could not eat any of it I had to throw it back in the garbage this is not the first time this happened at this Burger King the staffing near and service I say it's below one star they really need to get a professional manager in new staffing
Atmosphere: 1
Food: 1
Service: 1
Terrible
The food was fresh, easy to access, the attention a little slow but, no setback.The bathroom was clean and the establishment was also clean.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 4
I've only met a 5-star fast food experience a few times in my life. This BK is still exceptional; I'll remove my rating and reevaluate if standards decrease.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper, Onion Rings, French Fries
If you don't see cars already in the drive through... be sure to request fresh hash browns or fries of its after breakfast! I think corporate should express the importance of fresh food items. I received some hash browns (rounds) that were so obviously old! Hard, Dry, Cold! I should have checked before driving off & getting home. Basically, wasted money on a medium hash brown! They were not edible! Employees should be trained NOT to send food like that out even if they have to tell you is going to be a wait! It's sucks that you must check your food thoroughly before pulling off because you can't trust restaurants anymore. I might be aging myself but to hand out old food like that was a no-no back in the day when I worked fast food!
Atmosphere: 3
Food: 2
Service: 4
I had a amazing experience coming in the food was good staff was friendly and quick and professional the manager named Cameron was my favorite he was nice and professional the whole time.
Usually every time I go there, there's something wrong with my order, either. They don't have anything even close to what I ordered. Or it'll be what I ordered but missing like all the amenities and stuff
Atmosphere: 4
Food: 2
Service: 1
I went thru drive thru with my friend. The lid popped off my drink as she handed me my cup and got an attitude when she had to give me a new lid . The lady was different who handed me my food and was extremely rude. She shoved my food and said have a good day and slammed the drive thru window when I was gunna ask for ketchup . Won't go back to that location. Every other burger king I've never had a bad experience ever . Those ladies shouldn't be working at a restaurant if there that unhappy or rude to customers
Food: 5
Service: 2
Recommended dishes: Whopper, French Fries
I have never had anything as unpleasant as with this store, I placed an order that never arrived, I contacted customer service and they refused to refund me, I am so pissed off right now that I will never ever in my life order from this restaurant ever again.
Atmosphere: 1
Food: 1
Service: 1
They seem to always be short-staffed.. I waited 30 minutes for an order I had placed on the app.. The food was fresh though. But they were not kind..
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Whopper, Onion Rings, French Fries
Restaurantji Recommends
I called two Burger King‘s this morning. Neither one answered my call. That’s bad terrible service.
Atmosphere: 1
Service: 1
No wonder why they got a 2.8 Stars when I went in there I stood there for good maybe 8 minutes no one said hello to me and when I ordered my food people ordered behind me we're getting their food first all I ordered was a junior bacon cheeseburger chicken nuggets and french fries they were preparing the people behind you ordered after me their food first while my food sits up in the window getting cold I asked for my money back it took forever for anybody to do anything nothing was done so I told him to keep the money so now they got my food and my money
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: They have a vegan burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper Jr, French Fries, Bacon Egg & Cheese Biscuit Meals, Onion Rings
Short line, long, long wait time. Service was very slow and food was cold. They also got my order wrong.
Atmosphere: 2
Food: 2
Service: 1
Extremely slow service. I was in line 20 mins for 4 orders
Atmosphere: 1
Food: 1
Service: 1
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