So tired of trying to give second chances and getting rude responses and unhelpful comments like “if you pay cash it must be exact “ is this because they don’t know how to make change? The building needs cleaning and painting. It looks closed but it’s open. One lady was nice.
Atmosphere: 1
Food: 3
Service: 1
Andre'
They always mess my order up and sometimes have an attitude
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Burger, Strawberry
Dr Rad Dan
I went for the double cheeseburger deal. The sandwich was extremely disappointing. It tasted like an 80/20 burger, wherein the burger was 20% sawdust or some sort of filler. It reminded me of the burger I got out of the vending machine when I was in college. It was cheap. The rest of my meal was fine; tots and a vanilla shake. The location I went to doesn't have stalls, so you need to go inside to pick up your meal, which was okay as the staff wasn't busy but were friendly and courteous. Therefore, the main reason for the score was the burger. Depressing, as I really liked the smash burger. I normally get the coneys or breakfast at Sonic, and I may go back to those items only.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Tater Tots
Summer Davis
Food is so sloppily thrown together that it makes McDonald's look like a Michelin chef made it. And it's soooo over priced and it's terrible service.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Tots, Burger
Easy Pete
Slushie machine down, half the signs not working, place is decrepit and gross. Just go to chik fil a near it.
Atmosphere: 1
Food: 1
Service: 1
jennifer diebel
Food is always yummy and fresh but the drive thru is always a 10+ minute wait to get what you ordered
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mozzarella Sticks, Onion Rings, Corn Dog
Jacquelyn Spors
Don’t Oder from the app because if they don’t have it they can’t refund you the money which is BS
Dawn Adele
I order from the Malabar restaurant on a daily basis and there has NOT been even one time my order is correct!! Tonight is literally the 4th time that my entire order is WRONG and I am completely fed up with this restaurant!! The employees must NOT know what the hell they are doing or they don't know how to read an order and make the food correctly!!! I'm going to stop going there!!
Atmosphere: 1
Food: 1
Service: 1
David Rouse
I just witnessed one of the cooks smoking his vape, while making food.
skylar stepp
This is the worst experience I’ve ever had at sonic. I placed a mobile order at 11:11pm, and I arrived at 11:17pm. When I got to the speaker, the girl on the headset said that they didn’t have apple pay or ice cream. I understand the apple pay because I worked at a different Sonic for 4 years, but the ice cream??? She asked what we wanted to sub out our blasts for but said the blast, shake, and slushie machines were all down. I’m not trying to be that person, and I know it can be rough some nights when closing, but there is no possible way every single machine was down. When we got to the window she proceeded to tell us that there was no chili either which was on half of the order, and we payed for extra chili and cheese on the chili cheese tot. While we were waiting for the food, I saw that the shake machine was literally still dripping ice cream from the order before, so i know she was lying about that too. When we finally received the order, there was no shredded cheese on the tots that i paid and asked for, instead it was one piece cut in half like you do the cheese tot and it was only on the edges and there was barely any on there. The footlong I ordered was actually just two 6 inches put together with cheese and was cold. The single cheeseburger I ordered was cold and super dry. The cheesy bacon super sonic stack was supposed to be on texas toast, but instead was a regular bun that they definitely did not even bother putting through the bun toaster, and the bacon was chopped up instead of full pieces. They offered to let us come back tomorrow and they would remake the ice cream and the chili cheese tot but that was all and they didn’t even bother taking our names down. I understand closing but there is absolutely no reason to be closing the shake, blast, slushie, and hotdog station down 47 minutes before close. I’m also going to go out on a limb here and just assume they shut down the grill early too because everything supposed to be grilled was cold. Whoever was working tonight should be fired because they clearly don’t understand how a business needs to actually do their job to make any money. i’m so disappointed in how bad Sonic has gotten.
The service is not bad at all. But they always lack of something. The restaurant needs an upgrade. It looks run down.
Atmosphere: 1
Food: 3
Service: 3
Walt Dombrowski
I order a bacon double cheeseburger combo price listed 11.29 get to window and they say 13.47. THEY CHARGE EXTRA FOR CHERRY LIMEAID !! Then she says real price is 12.59 tell her thats not what board says. she says not my problem. I specifically say no mayo. Im allergic. Get home mayo all over it. I give her 20.47. She gives me 6.90 instead of 7 then she debates me over it. Burger is dry and disgusting. Onion rings must have been cooked in hell. Burnt beyond recognition. I would rather lick a toilet seat then eat there. AVOID AT ALL COSTS !!!!! Too bad I cant give lower than 1 star.
Atmosphere: 1
Food: 1
Service: 1
Daney S
Do not even bother
Atmosphere: 1
Food: 1
Service: 1
Jesse O'Driscoll
Shakes weren't mixed at all. Just a little bit of the ingredients lazily out on top of completely vanilla shakes. Super disappointing.
Food: 1
Michelle Z
Approximate time: 21:00 Drive thru
I visited this location with my daughter for the first time. We were the third car in line. It took approximately 2-3 minutes to be greeted, and we placed an order for the following:
Chicken Tender Combo: 5 piece, Groovy fries, Lemonade was ordered because milk shakes were unavailable
BLT Sandwich
Mozzarella sticks, medium
We waited in the drive-thru line for over 10 minutes. I should have checked the order, but I assumed that with the wait, everything would be hot/fresh. The chicken tenders and mozzarella sticks were hot, and my daughter enjoyed them. My BLT sandwich was soggy, and there were maybe five HALF (or smaller) slices of bacon that were not completely cooked. The HALF-FULL fries were EXTREMELY greasy, soggy and were very tiny in size. I have attached pictures.
I tried calling the local number numerous times last night and today. No one answers. I am currently texting with the corporate office.
So tired of trying to give second chances and getting rude responses and unhelpful comments like “if you pay cash it must be exact “ is this because they don’t know how to make change?
The building needs cleaning and painting. It looks closed but it’s open.
One lady was nice.
Atmosphere: 1
Food: 3
Service: 1
They always mess my order up and sometimes have an attitude
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Burger, Strawberry
I went for the double cheeseburger deal. The sandwich was extremely disappointing. It tasted like an 80/20 burger, wherein the burger was 20% sawdust or some sort of filler. It reminded me of the burger I got out of the vending machine when I was in college. It was cheap. The rest of my meal was fine; tots and a vanilla shake. The location I went to doesn't have stalls, so you need to go inside to pick up your meal, which was okay as the staff wasn't busy but were friendly and courteous. Therefore, the main reason for the score was the burger. Depressing, as I really liked the smash burger. I normally get the coneys or breakfast at Sonic, and I may go back to those items only.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Tater Tots
Food is so sloppily thrown together that it makes McDonald's look like a Michelin chef made it. And it's soooo over priced and it's terrible service.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Tots, Burger
Slushie machine down, half the signs not working, place is decrepit and gross. Just go to chik fil a near it.
Atmosphere: 1
Food: 1
Service: 1
Food is always yummy and fresh but the drive thru is always a 10+ minute wait to get what you ordered
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Mozzarella Sticks, Onion Rings, Corn Dog
Don’t Oder from the app because if they don’t have it they can’t refund you the money which is BS
I order from the Malabar restaurant on a daily basis and there has NOT been even one time my order is correct!! Tonight is literally the 4th time that my entire order is WRONG and I am completely fed up with this restaurant!! The employees must NOT know what the hell they are doing or they don't know how to read an order and make the food correctly!!! I'm going to stop going there!!
Atmosphere: 1
Food: 1
Service: 1
I just witnessed one of the cooks smoking his vape, while making food.
This is the worst experience I’ve ever had at sonic. I placed a mobile order at 11:11pm, and I arrived at 11:17pm. When I got to the speaker, the girl on the headset said that they didn’t have apple pay or ice cream. I understand the apple pay because I worked at a different Sonic for 4 years, but the ice cream??? She asked what we wanted to sub out our blasts for but said the blast, shake, and slushie machines were all down. I’m not trying to be that person, and I know it can be rough some nights when closing, but there is no possible way every single machine was down. When we got to the window she proceeded to tell us that there was no chili either which was on half of the order, and we payed for extra chili and cheese on the chili cheese tot. While we were waiting for the food, I saw that the shake machine was literally still dripping ice cream from the order before, so i know she was lying about that too. When we finally received the order, there was no shredded cheese on the tots that i paid and asked for, instead it was one piece cut in half like you do the cheese tot and it was only on the edges and there was barely any on there. The footlong I ordered was actually just two 6 inches put together with cheese and was cold. The single cheeseburger I ordered was cold and super dry. The cheesy bacon super sonic stack was supposed to be on texas toast, but instead was a regular bun that they definitely did not even bother putting through the bun toaster, and the bacon was chopped up instead of full pieces. They offered to let us come back tomorrow and they would remake the ice cream and the chili cheese tot but that was all and they didn’t even bother taking our names down. I understand closing but there is absolutely no reason to be closing the shake, blast, slushie, and hotdog station down 47 minutes before close. I’m also going to go out on a limb here and just assume they shut down the grill early too because everything supposed to be grilled was cold. Whoever was working tonight should be fired because they clearly don’t understand how a business needs to actually do their job to make any money. i’m so disappointed in how bad Sonic has gotten.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service is not bad at all. But they always lack of something. The restaurant needs an upgrade. It looks run down.
Atmosphere: 1
Food: 3
Service: 3
I order a bacon double cheeseburger combo price listed 11.29 get to window and they say 13.47. THEY CHARGE EXTRA FOR CHERRY LIMEAID !! Then she says real price is 12.59 tell her thats not what board says. she says not my problem. I specifically say no mayo. Im allergic. Get home mayo all over it. I give her 20.47. She gives me 6.90 instead of 7 then she debates me over it. Burger is dry and disgusting. Onion rings must have been cooked in hell. Burnt beyond recognition. I would rather lick a toilet seat then eat there. AVOID AT ALL COSTS !!!!! Too bad I cant give lower than 1 star.
Atmosphere: 1
Food: 1
Service: 1
Do not even bother
Atmosphere: 1
Food: 1
Service: 1
Shakes weren't mixed at all. Just a little bit of the ingredients lazily out on top of completely vanilla shakes. Super disappointing.
Food: 1
Approximate time: 21:00
Drive thru
I visited this location with my daughter for the first time. We were the third car in line. It took approximately 2-3 minutes to be greeted, and we placed an order for the following:
Chicken Tender Combo:
5 piece, Groovy fries, Lemonade was ordered because milk
shakes were unavailable
BLT Sandwich
Mozzarella sticks, medium
We waited in the drive-thru line for over 10 minutes. I should have checked the order, but I assumed that with the wait, everything would be hot/fresh. The chicken tenders and mozzarella sticks were hot, and my daughter enjoyed them. My BLT sandwich was soggy, and there were maybe five HALF (or smaller) slices of bacon that were not completely cooked. The HALF-FULL fries were EXTREMELY greasy, soggy and were very tiny in size. I have attached pictures.
I tried calling the local number numerous times last night and today. No one answers. I am currently texting with the corporate office.
Atmosphere: 1
Food: 1
Service: 1
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