Cafe Boulud
301 Australian Ave, Palm Beach
(561) 655-6060
Recent Reviews
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Beautiful place, great service but food was underwhelming. We were a large party of 10, so we had a limited menu to choose from. First, they brought two tiny bread baskets that we had to keep passing around the table. The drinks were mediocre - I had tequila with watermelon and lime and it had no flavor. I ordered the octopus appetizer and it was cut into small pieces, over cooked and over seasoned with super fried potatoes. I’ve never had octopus cooked cut up in strips like it was frozen that way. Then I had the sole meunière but it was just sole in butter. No lemon. No parsley. Just over fried in butter. Side veggies were overcooked. Dessert was disappointing. I was very unimpressed with the food.
Atmosphere: 5
Food: 2
Service: 5
Always a vibe. Gates ❤️.
Everything was fabulous
Atmosphere: 5
Food: 5
Service: 5
Best Cheeseburger I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Great staff, Great service, Great food, Great deserts
Atmosphere: 5
Food: 5
Service: 5
I can’t say anything about the food here but I had a very unwelcoming time when I had to make the reservation and cancel the reservation. The second time, the person on the phone actually hung up on me as I was speaking. It may had been the same person the both times I’ve called.
As an upscale resturant, I just expected a bit more poise and etiquette from the whole experience.
Service: 1
This restaurant is just overpriced overrated and the food was terrible
Embarrassing to have Daniel’s name on it !
Atmosphere: 3
Food: 1
Service: 3
If I could give 0 stars I would. I was recommended this spot for a fancy dinner for my cousins bachelorette since we were only doing one nice dinner out we wanted something fancy to celebrate her. It was the worst experience. After we were seated it took 40+ minutes for someone to take our order, over an hour for bread and drinks to be brought out, and 1.5 hours to actually get our food. We had to go up and ask for a new server because the woman we were with first never even came back. Our second waiter, George, was phenomenal but it’s an awful business practice to force your employee to take another table just because you don’t know how to fire someone who sucks at their job. Once our food did come out half of the dishes were cold. Who I assume was the manager came out and gave us the worst “apology” I have ever heard. Then when we asked for the check he said that dessert was coming for us. While I guess it’s nice they brought us free dessert, we didn’t order it, didn’t want it, and they still didn’t bring our check. We had to ask again for the check and it was finally brought to us so we actually could leave. I assume it’s because we were a big group and they knew the tip was included but I have never had such an awful dining experience. Especially bad considering this is the bride’s one and only bachelorette party and her one nice dinner was completely ruined.
Atmosphere: 2
Food: 2
Service: 1
Nice restaurant with a calm atmosphere. The main dish was excellent, and the dessert was decent. Overall, very satisfied.
Atmosphere: 4
Food: 4
Service: 4
This is a beautiful place. The kind of place you recommend without hesitation, the kind you defend because you’ve had good nights here before. I’ve eaten here for years. Today’s brunch, however, was an object lesson in how far a restaurant can drift when it forgets what the job actually is.
Service unraveled immediately. Orange juice landed first, alone and confused. Coffee and appetizers followed nearly ten minutes later. Juices and lemonades didn’t arrive until just before the entrées, a full forty-five minutes into the meal. This isn’t a minor misstep. This is basic rhythm. When a restaurant loses its timing, it’s usually lost much more than that.
After the table was cleared and reset, we waited another forty-five minutes for our food. When it arrived, the steak and mussels were cold. Dead on arrival. The pancakes were hot, inexplicably, and for a brief moment offered the illusion that someone back there still cared.
When my pregnant wife asked if blueberries could be added to her twenty-five-dollar pancakes, the answer was simply “no.” No upcharge. No explanation. Just refusal. Hospitality, at this level, should default to yes, or at the very least, to an attempt. “No” is the sound a place makes when it has stopped listening.
The staff moved like they were waiting to be corrected. Timid. Uncertain. Questions were answered without authority, and even the sommelier, someone whose entire purpose is guidance, offered little more than a vague gesture toward the hostess stand. Nobody seemed in charge. That absence of confidence permeated the room.
Cold food. Sloppy pacing. A lack of care that no amount of design or reputation can disguise. Nearly five hundred dollars for brunch, and the distinct feeling that something once good is quietly slipping away.
This is how restaurants lose their soul, not in a blaze of scandal, but in small moments of indifference, when the guest becomes secondary to the image.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Food is delightful, atmosphere is amazing & service is incredible! Thank you Caesar!
Atmosphere: 5
Food: 5
Service: 5
Some of the best food I’ve had in a long time in a beautiful setting with great service.
Atmosphere: 5
Food: 5
Service: 5
Great dinner in the garden, under the palm trees. Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
We were highly disappointed by the service at Café Boulud Palm Beach. We expected much better from a French fine dining establishment with a renowned chef behind it.
We arrived at 9:15 PM on a Sunday. The restaurant was quiet, and although they offered a 9:45 PM reservation, we chose to come earlier specifically to avoid being rushed for last call. Unfortunately, that made no difference.
A first server greeted us, a second server came to take drink orders (we weren’t ready yet as we were considering a bottle of wine), and then the sommelier arrived — who, by far, was the nicest and most welcoming employee we encountered all night. He was helpful, polite, and the only one who made us feel like we were actually guests in a French restaurant.
Then the issues started.
When the first server returned to take our food order, we told him we knew we wanted the foie gras but needed another minute for mains. He abruptly told us to order everything immediately because “the kitchen is closing now.”
At 9:45 PM.
Said with zero elegance, zero hospitality.
Both my partner and I work in fine dining, and we were shocked — not only by how early they were cutting off the kitchen, but by how it was said. It completely killed the mood.
We ordered the Dover Sole and the duck. The fish was delicious, but considering it’s served whole, we fully expected classic French tableside deboning — which never happened. The duck arrived overcooked, even though we asked for medium rare, and was very chewy. We sent it back, and the second one was much better: crispy skin, tender meat, and a beautiful carrot purée.
By the time we finished our mains, we felt so rushed and unwelcome that we decided to take our dessert to go. At the start of dinner, they had asked us to pre-order dessert, so we reminded the server that we chose the mignardises. He didn’t seem aware of it… and then returned with a tiny plastic box containing two chocolates, two macarons, and two fruit pastes — the type of thing given as a complimentary gift at hotels or events. Definitely not what you expect from a French fine dining restaurant.
We politely declined and asked for it to be removed from the bill. The server’s reaction made it feel like we were inconveniencing him by staying “late” or asking anything at all.
Throughout the night, there was zero attention to detail, no elegance in service, and no sense of true hospitality. Another surprising detail: servers in a French restaurant at this level should at least know how to pronounce the menu items correctly, especially since everything is listed in French. Hearing foie gras called “foye grass,” frites as “frytes,” and Dover Sole pronounced as “solééss” was… difficult, to say the least — especially in Palm Beach, where the clientele expects refinement.
In the end, we spent close to $500 for beautiful food but a genuinely terrible service experience.
Extremely disappointing, and unfortunately we will not be returning.
Atmosphere: 3
Food: 4
Service: 1
The food and service were both outstanding! We had some shared appetizers and 2 dinners, one being the jumbo stone crab claw the other a wagyu steak. Our apps were steak tartar and grilled octopus. I will say I like my octopus a bit more charred, but the octopus was cooked perfectly and the tartar was deliciously fresh. We also ordered breakfast room service which was good. The club sandwich served by the pool was plenty for 2 people to share. We also had the jumbo shrimp cocktail which was 5 large prawns and very fresh! Overall a wonderful dining experience! On Friday night the bar area got very busy with a DJ and dancing, very lively and fun! Will definitely return for the Friday night nightlife too!
Atmosphere: 5
Food: 5
Service: 5
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