The food here is amazing unfortunately they’re renovating and did not close the restaurant to do so, and we were subject to a weird vibe in an unknown corner of the building not very pleasant at all. A big part of this restaurant is the ambience and I felt like I was in a cafeteria Rather than a restaurant. I was also told I needed to rush to put my order in or the chef wouldn’t be able to make my food because there was too many people yet only half the tables were full.
Atmosphere: 1
Food: 5
Service: 3
Steven T
This is an impeccable restaurant with a great staff and wonderful food. I always love, especially the prime rib!
Atmosphere: 5
Food: 5
Service: 5
Boris Kuperman
Amazing pancakes! Never thought a restaurant could make such fabulous pancakes. Everything was impeccable, including service and other dishes. I am at believer.
Atmosphere: 5
Food: 5
Service: 5
Karen Schlussel
I reserved a table for my birthday called ahead and requested a table away from the kitchen and ended up being seated right by the kitchen and was told that someone walked in and insisted on the table we were supposed to be seated at so they gave it to them . Not very cool !
Atmosphere: 1
Food: 3
Service: 1
April Likins
Our server was warm and knowledgeable and they did their best while the main restaurant is being renovated. The octupus bean dish was excellent as was the crispy paupiette of sea bass and wagyu steak. The sardines appetizer was ok and only included 1 sardine. We were expecting 3-4 for the price and better flavor. It's easy to create exceptional bread with naturally gluten free flour (for everyone) instead of serving store bought gluten free toast.
Atmosphere: 4
Food: 5
Service: 5
Sofia Manzo
Visited Cafe Boulud for high tea. I was horrified when the waiters poured hot water in our tea cups and then gave us tea bags for us to awkwardly dunk into our water. I would have never imagined that, at such a nice location (or those prices), we wouldn’t have been served loose tea in a pot. That being said, the staff were warm and helpful.
Atmosphere: 4
Food: 2
Service: 4
Chris Kippenberger
update update: its been around a week since all this happened, zero follow up zero accountability. crickets. the hotel leaked my personal information to some random employee who proceeded to call and harass in a threatating tone do to a poor review we gave of the low quality food they serve. it makes you think if anyone in the staff can easily access your data what kind of other fraud could be possible. cc nrs, etc
after 15 years we will not be coming back. i hope someone up the food chain in corporate reads this.
update: stayed a night at the hotel using leaders club rate. bumpy check in not really 5 star experience. rooms are big a bit dated but nice american luxury from the 2010s. the food we where served was very low grade and below our standard. we left a comment online and a few days later someone from cafe boulud called me on my private cell line in broken english and semi threatened me. it was very bizarre. (in a bad way). how did he get my nr? why is he calling me demanding answers? do they call everyone who leaves a negative review?
Atmosphere: 1
Food: 1
Service: 1
Dan Dowling
Excellent fine, yet approachable, dining. The way they prepared the prime strip and duck was a masterclass on flavor and texture.
For the duck, the meat is a spot-on mid rare throughout, sous vide, then a thin layer of seared crisp skin that makes for the perfect bite as you drag it through the carrot puree. You'll find he ginger gastrique is satsfyingly mellow with just enough astringency to compliment the relatively lean breast.
The strip steak melts in your mouth, as tender as a choice filet. The classic, straight forward presentation with tender asparagus and hollandaise will satisfy your steak crave.
The watermelon and prosciutto salad with brown butter and tarragon was the perfect start to what would be an excellent meal. The broccolini with garlic and chili was the perfect balance of roasted and/or confit garlic and a faint bit of chili. Smooth, sweet and savory with no sharp notes.
Every staff member was attentive, professional, and friendly, from the chef to the hostess they had each been expertly trained.
Overall there was an attention to detail in the balance of flavors and textures in every single thing we ate. Masters of their craft. Will return.
Atmosphere: 5
Food: 5
Service: 5
M Nadim Sz
We were looking for a special place for our anniversary dinner. They delivered, the food was great, the service was on point and the atmosphere was perfect for the occasion 👌. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Steven Sendor
Chef Boulud should be ashamed having his name attached to this restaurant. It was awful. Overpriced, the food was mediocre at best- after being sent back- and the service was abysmal.
Seriously- there is absolutely no quality control whatsoever.
This dinner was a special occasion. A very special occasion. Our group narrowed it down to two restaurants. We went with Boulud based on the name, and one particular dessert that our guest of honor was excited about (that she saw online) - the key lime tart.
AND THEY WERE OUT OF IT!!!!!
So she ordered something simple - chocolate ice cream. THEY BROUGHT VANILLA. THAT is how terrible this service was. Applebee's would have done better.
The only dish worth mentioning as being good was the NY Strip. And for $66, it'd better be. Another member of our party had the Moules Frites. They were OK, at best. But the staff just let the shells pile up.
Everything was overly salted. Particularly the chicken, which was inedible and had to be sent back.
Fantastic meal and service from start to finish the steak tartare, octopus and duck were outstanding. One of our favorite restaurants on the island.
Atmosphere: 5
Food: 5
Service: 5
George Coulbourne
Outdated restaurant with disastrous service and poorly executed food. I'm surprised that Daniel Boulud leaves his name on this terrible once venerable Palm Beach dining destination. I've eaten at ALL of Bouluds restaurants over 30 years and we were shocked how horrible every aspect of this restaurant is. Attention needs to be paid or Bouluds name will be sullied. What a shame and so disappointed. The restaurant was very expensive only to receive the worst Dover sole and potato puree I've ever had and actually makes me question why this restaurant is allowed to operate in the gutter of gastronomy
Atmosphere: 2
Food: 2
Service: 2
John Stack
Terrible. Overpriced pretentious. Charged 15$ fo my sons Shirley temple and then charged him for a refill. No pate. Food was extremely mediocre.
Atmosphere: 1
Food: 2
Service: 3
Wanda Schoenfeld
Great place to celebrate any occasion.
Atmosphere: 5
Food: 5
Service: 5
Ray Val
It's a cozy and excellent place to eat and drink, the service is the best, I recommend it 100%.
The food here is amazing unfortunately they’re renovating and did not close the restaurant to do so, and we were subject to a weird vibe in an unknown corner of the building not very pleasant at all. A big part of this restaurant is the ambience and I felt like I was in a cafeteria Rather than a restaurant. I was also told I needed to rush to put my order in or the chef wouldn’t be able to make my food because there was too many people yet only half the tables were full.
Atmosphere: 1
Food: 5
Service: 3
This is an impeccable restaurant with a great staff and wonderful food. I always love, especially the prime rib!
Atmosphere: 5
Food: 5
Service: 5
Amazing pancakes! Never thought a restaurant could make such fabulous pancakes. Everything was impeccable, including service and other dishes. I am at believer.
Atmosphere: 5
Food: 5
Service: 5
I reserved a table for my birthday called ahead and requested a table away from the kitchen and ended up being seated right by the kitchen and was told that someone walked in and insisted on the table we were supposed to be seated at so they gave it to them . Not very cool !
Atmosphere: 1
Food: 3
Service: 1
Our server was warm and knowledgeable and they did their best while the main restaurant is being renovated. The octupus bean dish was excellent as was the crispy paupiette of sea bass and wagyu steak. The sardines appetizer was ok and only included 1 sardine. We were expecting 3-4 for the price and better flavor. It's easy to create exceptional bread with naturally gluten free flour (for everyone) instead of serving store bought gluten free toast.
Atmosphere: 4
Food: 5
Service: 5
Visited Cafe Boulud for high tea. I was horrified when the waiters poured hot water in our tea cups and then gave us tea bags for us to awkwardly dunk into our water. I would have never imagined that, at such a nice location (or those prices), we wouldn’t have been served loose tea in a pot. That being said, the staff were warm and helpful.
Atmosphere: 4
Food: 2
Service: 4
update update: its been around a week since all this happened, zero follow up zero accountability. crickets. the hotel leaked my personal information to some random employee who proceeded to call and harass in a threatating tone do to a poor review we gave of the low quality food they serve. it makes you think if anyone in the staff can easily access your data what kind of other fraud could be possible. cc nrs, etc
after 15 years we will not be coming back. i hope someone up the food chain in corporate reads this.
update: stayed a night at the hotel using leaders club rate. bumpy check in not really 5 star experience. rooms are big a bit dated but nice american luxury from the 2010s. the food we where served was very low grade and below our standard. we left a comment online and a few days later someone from cafe boulud called me on my private cell line in broken english and semi threatened me. it was very bizarre. (in a bad way). how did he get my nr? why is he calling me demanding answers? do they call everyone who leaves a negative review?
Atmosphere: 1
Food: 1
Service: 1
Excellent fine, yet approachable, dining. The way they prepared the prime strip and duck was a masterclass on flavor and texture.
For the duck, the meat is a spot-on mid rare throughout, sous vide, then a thin layer of seared crisp skin that makes for the perfect bite as you drag it through the carrot puree. You'll find he ginger gastrique is satsfyingly mellow with just enough astringency to compliment the relatively lean breast.
The strip steak melts in your mouth, as tender as a choice filet. The classic, straight forward presentation with tender asparagus and hollandaise will satisfy your steak crave.
The watermelon and prosciutto salad with brown butter and tarragon was the perfect start to what would be an excellent meal. The broccolini with garlic and chili was the perfect balance of roasted and/or confit garlic and a faint bit of chili. Smooth, sweet and savory with no sharp notes.
Every staff member was attentive, professional, and friendly, from the chef to the hostess they had each been expertly trained.
Overall there was an attention to detail in the balance of flavors and textures in every single thing we ate. Masters of their craft. Will return.
Atmosphere: 5
Food: 5
Service: 5
We were looking for a special place for our anniversary dinner. They delivered, the food was great, the service was on point and the atmosphere was perfect for the occasion 👌. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Chef Boulud should be ashamed having his name attached to this restaurant. It was awful. Overpriced, the food was mediocre at best- after being sent back- and the service was abysmal.
Seriously- there is absolutely no quality control whatsoever.
This dinner was a special occasion. A very special occasion. Our group narrowed it down to two restaurants. We went with Boulud based on the name, and one particular dessert that our guest of honor was excited about (that she saw online) - the key lime tart.
AND THEY WERE OUT OF IT!!!!!
So she ordered something simple - chocolate ice cream. THEY BROUGHT VANILLA. THAT is how terrible this service was. Applebee's would have done better.
The only dish worth mentioning as being good was the NY Strip. And for $66, it'd better be. Another member of our party had the Moules Frites. They were OK, at best. But the staff just let the shells pile up.
Everything was overly salted. Particularly the chicken, which was inedible and had to be sent back.
Just awful. Don't go. Stay away.
And, Chef Boulud- shame on you.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Fantastic meal and service from start to finish the steak tartare, octopus and duck were outstanding. One of our favorite restaurants on the island.
Atmosphere: 5
Food: 5
Service: 5
Outdated restaurant with disastrous service and poorly executed food. I'm surprised that Daniel Boulud leaves his name on this terrible once venerable Palm Beach dining destination. I've eaten at ALL of Bouluds restaurants over 30 years and we were shocked how horrible every aspect of this restaurant is. Attention needs to be paid or Bouluds name will be sullied. What a shame and so disappointed. The restaurant was very expensive only to receive the worst Dover sole and potato puree I've ever had and actually makes me question why this restaurant is allowed to operate in the gutter of gastronomy
Atmosphere: 2
Food: 2
Service: 2
Terrible. Overpriced pretentious. Charged 15$ fo my sons Shirley temple and then charged him for a refill. No pate. Food was extremely mediocre.
Atmosphere: 1
Food: 2
Service: 3
Great place to celebrate any occasion.
Atmosphere: 5
Food: 5
Service: 5
It's a cozy and excellent place to eat and drink, the service is the best, I recommend it 100%.
Atmosphere: 5
Food: 5
Service: 5
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