I’ve eaten here several times and it always exceeds my expectations. The food is fantastic and the atmosphere is very lively. Remind you of a club or restaurant you would see in posh Miami but with the Naples vibe definitely will be back eat outside if you can it’s great.
Anita Mandal
ASSAULTED BY A DRUNK. MANAGER RUDE, DEMEANING, BELLIGERENT. I NEARLY HAD TO CALL POLICE!
Anthony the manager was demeaning and verbally abusive, displaying a level of professional immaturity, the likes of which I have NEVER encountered anywhere in Palm Beach. Not only does he lack the skills to handle drunk guests but he has a “woke”mindset with tremendous resentment toward anyone he perceives to be of wealth, higher education and/or privilege which is the majority of palm beach residents.
A man drinking at the outside bar was wobbling while walking in the direction of our table. He suddenly crashed our table (located under the veranda some distance from the bar). Not only did everything on our table fall to the floor with breaking glass everywhere, but one leg of the table collapsed, causing the table top to bend down and slam onto my knee which was underneath the table. 3 servers were solely focused on helping this drunken guest get up, completely ignoring my requests for a manager regarding my knee which was in pain. After numerous requests, Anthony who is supposedly the manager showed up very defensive, aggressive and belligerent. I wanted a record of the incident along with his contact information due to my knee pain. Not only did Anthony never once apologize, he also refused to give me his name (which I only learned of later) or his contact info. Anthony repeatedly and falsely claimed, without any medical knowledge, that the drunk had a stroke even though it was obvious that he had been drinking too much, stating he was more concerned for the drunk who crashed our table. Yet, no one at the restaurant called an ambulance and just let the drunk walk out of the restaurant in his “poor” condition.
When I attempted to video the damaged table, Anthony forcefully held the fallen table top up with his hand, trying to block me from taking images of the damage. He then shouted at us “you need to leave and don’t never come back.” It was only when I threatened to call the police to file an assault and injury report did Anthony calm down a little.
My friend who was a witness and happens to be a litigation attorney pointed out that it was obvious that Anthony was trying to cover up the restaurant’s incompetence i.e. allowing unsupervised drunks to roam the restaurant risking bodily harm to other guests. They even let the same drunk they were concerned about leave the restaurant unsupervised without calling an ambulance despite claiming he had a stroke.
Towards the end, the owner showed up and immediately Anthony went on good behavior. It was obvious how skilled he is at manipulating the owner. The owner offered to cover our check. Since they had already ran our credit card through before the drunk man crashed our table, we had to ask Anthony to void the credit card charges. The owner had left and Anthony reverted to his previously rude and demeaning behavior stating: “So you want a free meal!”
I have been a loyal customer, dining at Lola 41 for the last 4 years since they opened. I have never seen such abuse of authority and exploitation of guests as was witnessed from Anthony. He gives lola 41 and the white elephant hotel (which is part of the same property) a bad name. Needless to say, we will not be returning and intend to share our experience with all of our friends who dine here. In writing this review, I was shocked at how many similar complaints of “rude, insulting and demeaning” staff I came across on review sites like TripAdvisor, google, yelp, appointment-trader regarding Lola 41. Anthony’s extreme professional immaturity sets a poor example for the other restaurant help, sending the message that it is okay for staff to mistreat guests.
The hotel ownership is completely out of touch with what is going on with lola 41 who apparently is their tenant. The restaurant’s reputation had deteriorated over the years. Only a handful of restaurants in palm beach are able to maintain high standards as the years pass. It is often a matter of time before most of them go downhill usually due to t
Angélica Carrera
My rating is 5 in all aspects, first time on the site, and I was fascinated from the moment you entered; Very pleasant atmosphere, pleasant music, customer service from the waitress more than 10 points, delicious sushi, majestic tres leches dessert, wonderful wine. (You must try the Cabernet Sauvignon Faust). The bathrooms are in excellent condition and order. I love that when you finish your meal and leave the place, they immediately clean your table and change the tablecloth. An excellent site that you should visit. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Lena S
We had a wonderful time at this place, the food was fantastic, the service was top notch.
Atmosphere: 5
Food: 5
Service: 5
Benn W.
Food was fantastic, especially the Kobe beef tartare. Definitely not a cheap dinner though. But worth it
Atmosphere: 5
Food: 5
Service: 5
virdy diaz
Came here on a Saturday night and ordered an app with a few sushi rolls. Decided we wanted the Chirashi maki rolls to finish there night. After 10 mins of finishing 2 rolls, my boyfriend and I got sick, got nauseous and threw up the food. We will not go back here even though the service was very good.
Service: 4
Farid Dallal
The food is good but the atmosphere and service is exceptional definitely has a good vibe with a good looking crowd for the most part ??
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi, Truffle
DabSponge
Walked in, felt very uncomfortable because of the hostess and servers. Not welcoming, especially the hostess..
Great food.
Do better.
Atmosphere: 2
Food: 5
Service: 2
Belle Chen
My boyfriend and I came here for our anniversary dinner. It was our first time trying this place, and we absolutely loved the ambiance and food. We got the crab rangoon which was his favorite, grilled octopus, and the seared scallop.They welcomed us with champagne to celebrate our anniversary and we each got a drink. I got the Lola spritz and it was one of the best I've ever had! We had a wonderful experience and will definitely come back.
Went on our anniversary- disappointed to say the least.
The food was very good - the baby back ribs, poke nachos, and shrimp & crab fried rice were great (had the Mac and cheese too, it was decent).
That being said – the service was horrible. Our server was friendly the three times she came to our table. There were two other servers that continued to walk past us and ignore us until we finally asked them for drinks etc. Definitely not a place to go to feel like a valued customer.
Atmosphere: 4
Food: 5
Service: 1
TropicanaTim
Nice place. Excellent red snapper dish with corn salsa. Pleasant service.
Atmosphere: 5
Food: 5
Service: 5
Whit Breeden
Everything about this restaurant is world class, from service to the best sushi in Palm Beach (entrees are pretty baller as well), these guys check every single box. Chef Danny is truly a master of his craft, Ivan is a welcoming host with the most, and Ms. Isadore is the icing on the bestest dining experience you can rightly have in this town. Great job, team ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Roy Dye
Nice place, but I ordered ice tea. $8 ok, I don't mind, but I was thirsty and drank 3 glass. I didn't know I would be charged $8 for each refill.
I’ve eaten here several times and it always exceeds my expectations. The food is fantastic and the atmosphere is very lively. Remind you of a club or restaurant you would see in posh Miami but with the Naples vibe definitely will be back eat outside if you can it’s great.
ASSAULTED BY A DRUNK. MANAGER RUDE, DEMEANING, BELLIGERENT. I NEARLY HAD TO CALL POLICE! Anthony the manager was demeaning and verbally abusive, displaying a level of professional immaturity, the likes of which I have NEVER encountered anywhere in Palm Beach. Not only does he lack the skills to handle drunk guests but he has a “woke”mindset with tremendous resentment toward anyone he perceives to be of wealth, higher education and/or privilege which is the majority of palm beach residents. A man drinking at the outside bar was wobbling while walking in the direction of our table. He suddenly crashed our table (located under the veranda some distance from the bar). Not only did everything on our table fall to the floor with breaking glass everywhere, but one leg of the table collapsed, causing the table top to bend down and slam onto my knee which was underneath the table. 3 servers were solely focused on helping this drunken guest get up, completely ignoring my requests for a manager regarding my knee which was in pain. After numerous requests, Anthony who is supposedly the manager showed up very defensive, aggressive and belligerent. I wanted a record of the incident along with his contact information due to my knee pain. Not only did Anthony never once apologize, he also refused to give me his name (which I only learned of later) or his contact info. Anthony repeatedly and falsely claimed, without any medical knowledge, that the drunk had a stroke even though it was obvious that he had been drinking too much, stating he was more concerned for the drunk who crashed our table. Yet, no one at the restaurant called an ambulance and just let the drunk walk out of the restaurant in his “poor” condition. When I attempted to video the damaged table, Anthony forcefully held the fallen table top up with his hand, trying to block me from taking images of the damage. He then shouted at us “you need to leave and don’t never come back.” It was only when I threatened to call the police to file an assault and injury report did Anthony calm down a little. My friend who was a witness and happens to be a litigation attorney pointed out that it was obvious that Anthony was trying to cover up the restaurant’s incompetence i.e. allowing unsupervised drunks to roam the restaurant risking bodily harm to other guests. They even let the same drunk they were concerned about leave the restaurant unsupervised without calling an ambulance despite claiming he had a stroke. Towards the end, the owner showed up and immediately Anthony went on good behavior. It was obvious how skilled he is at manipulating the owner. The owner offered to cover our check. Since they had already ran our credit card through before the drunk man crashed our table, we had to ask Anthony to void the credit card charges. The owner had left and Anthony reverted to his previously rude and demeaning behavior stating: “So you want a free meal!” I have been a loyal customer, dining at Lola 41 for the last 4 years since they opened. I have never seen such abuse of authority and exploitation of guests as was witnessed from Anthony. He gives lola 41 and the white elephant hotel (which is part of the same property) a bad name. Needless to say, we will not be returning and intend to share our experience with all of our friends who dine here. In writing this review, I was shocked at how many similar complaints of “rude, insulting and demeaning” staff I came across on review sites like TripAdvisor, google, yelp, appointment-trader regarding Lola 41. Anthony’s extreme professional immaturity sets a poor example for the other restaurant help, sending the message that it is okay for staff to mistreat guests. The hotel ownership is completely out of touch with what is going on with lola 41 who apparently is their tenant. The restaurant’s reputation had deteriorated over the years. Only a handful of restaurants in palm beach are able to maintain high standards as the years pass. It is often a matter of time before most of them go downhill usually due to t
My rating is 5 in all aspects, first time on the site, and I was fascinated from the moment you entered; Very pleasant atmosphere, pleasant music, customer service from the waitress more than 10 points, delicious sushi, majestic tres leches dessert, wonderful wine.
(You must try the Cabernet Sauvignon Faust). The bathrooms are in excellent condition and order. I love that when you finish your meal and leave the place, they immediately clean your table and change the tablecloth. An excellent site that you should visit. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful time at this place, the food was fantastic, the service was top notch.
Atmosphere: 5
Food: 5
Service: 5
Food was fantastic, especially the Kobe beef tartare. Definitely not a cheap dinner though. But worth it
Atmosphere: 5
Food: 5
Service: 5
Came here on a Saturday night and ordered an app with a few sushi rolls. Decided we wanted the Chirashi maki rolls to finish there night. After 10 mins of finishing 2 rolls, my boyfriend and I got sick, got nauseous and threw up the food. We will not go back here even though the service was very good.
Service: 4
The food is good but the atmosphere and service is exceptional definitely has a good vibe with a good looking crowd for the most part ??
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi, Truffle
Walked in, felt very uncomfortable because of the hostess and servers. Not welcoming, especially the hostess..
Great food.
Do better.
Atmosphere: 2
Food: 5
Service: 2
My boyfriend and I came here for our anniversary dinner. It was our first time trying this place, and we absolutely loved the ambiance and food. We got the crab rangoon which was his favorite, grilled octopus, and the seared scallop.They welcomed us with champagne to celebrate our anniversary and we each got a drink. I got the Lola spritz and it was one of the best I've ever had! We had a wonderful experience and will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
The cutest place for lunch
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Went on our anniversary- disappointed to say the least.
The food was very good - the baby back ribs, poke nachos, and shrimp & crab fried rice were great (had the Mac and cheese too, it was decent).
That being said – the service was horrible. Our server was friendly the three times she came to our table. There were two other servers that continued to walk past us and ignore us until we finally asked them for drinks etc. Definitely not a place to go to feel like a valued customer.
Atmosphere: 4
Food: 5
Service: 1
Nice place. Excellent red snapper dish with corn salsa. Pleasant service.
Atmosphere: 5
Food: 5
Service: 5
Everything about this restaurant is world class, from service to the best sushi in Palm Beach (entrees are pretty baller as well), these guys check every single box. Chef Danny is truly a master of his craft, Ivan is a welcoming host with the most, and Ms. Isadore is the icing on the bestest dining experience you can rightly have in this town. Great job, team ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Nice place, but I ordered ice tea. $8 ok, I don't mind, but I was thirsty and drank 3 glass. I didn't know I would be charged $8 for each refill.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portuguese Style Grilled Octopus, Burger
Kaitlyn and Tom G are the best! service food amazing Infatuation should come rate this place a 10
Atmosphere: 5
Food: 5
Service: 5
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