Excellent service, always friendly. Maybe check that your order is correct before leaving window, but that is good advice for any drive thru. The staff at the Palm City Starbucks are wonderful. Food and atmosphere is typical Starbucks.
Atmosphere: 3
Food: 3
Service: 5
Meagan Weir
So I just waited about 25 minutes eight minutes at the window to get a refund for my order. I sat at the window, looking in for an explanation while employees laugh, and joke behind the counter. Finally, I had to yell in please can I have my order or a refund so I can go I have an appointment I was told OK and he asked for my card and gave me a refund as I told him I was going to give him a review about it. He yelled at me oh be sure to put in there that we’re two employees down right now. Guess what at my job doesn’t matter if we’re two employees down you get it done or you shut down the drive-through or you could just offer an explanation instead of trying not to make eye contact with the people at the window ridiculous actually better off I didn’t get that eight dollar drink anyways.
Atmosphere: 1
Service: 1
scarlett
lady couldn't get the top to my drink without it spilling on so instead of remaking it, she poured it into another cup and topped it off with whipped cream... the, gave me a new cup and the top wasnt on correctly and it spilled all over me and in my car, i went back in to only be able to get a refund and my drink remade while it'll take hundreds of dollars to get the sticky coffee smell out my seats. and on top of that now halfway into drinking i find odd green dots in my caramel ribbon crunch frappe... doubt ill be back.
Carly Foraker
The employees are generally nice but the wait times are insane. Don’t go here unless you have like 20 mins to spare even if there is no line. I don’t understand what takes so long! My drink tastes different everytime, so don’t expect consistency. This is our only Starbucks in Palm city, let’s step it up!
Atmosphere: 3
Food: 2
Service: 1
lisetica lisetica
Great service. Thanks, Lissette, you went beyond.. beautiful store.
Atmosphere: 5
Food: 5
Service: 5
Nivea Berrios
Excellent people and services
Atmosphere: 5
Food: 5
Service: 5
hotchiefDSO DSO
Good service I took away one star because it’s extremely pricey and I don’t care for the companies, politics potentially supporting genocide
Jay Universal94
New location is beautiful and I love it
Atmosphere: 5
Food: 5
Service: 5
Ahmad Vazquez
Hot or cold lol depends on the day but I understand
The only reason why I am leaving a one star review is because of the wait times. Customer service is wonderful, however, of the 3 times we went this week, I had to wait 20 minutes for our order. Mind you, I have an extremely easy order, 2 venti iced coffees, one with cream, the other with a shot of espresso. That shouldn’t take 20 minutes. I’m not too sure we’ll be back, which is a huge disappointment.
Service: 1
alvorous
The worst customer service I ever experienced, these people can’t handle pressure and need to find a computer job so they can be away from people. The multi-color hair girl cannot even answer politely to a simple polite question. Obviously cannot do her job and her drinks are the worst. One word fire this crew
Atmosphere: 3
Food: 2
Service: 1
Randall Collett
I like this place. Service usually friendly and fast. They lost the star for the comfort of the inside. Not a place to relax and have a coffee It's only a place to have a coffee to go
Atmosphere: 3
Food: 4
Service: 5
Sammie Oliva
Had a bad experience but thank you Lilly for making it better your customer service is awesome
Drew Weil
I ordered a Water and a cake pop and it took 20 minutes. The atmosphere is alright and the food looks like plastic in the window. Coffee is the biggest waste of money on planet earth.
...to expensive
Atmosphere: 5
Food: 3
Service: 5
Excellent service, always friendly. Maybe check that your order is correct before leaving window, but that is good advice for any drive thru. The staff at the Palm City Starbucks are wonderful. Food and atmosphere is typical Starbucks.
Atmosphere: 3
Food: 3
Service: 5
So I just waited about 25 minutes eight minutes at the window to get a refund for my order. I sat at the window, looking in for an explanation while employees laugh, and joke behind the counter. Finally, I had to yell in please can I have my order or a refund so I can go I have an appointment I was told OK and he asked for my card and gave me a refund as I told him I was going to give him a review about it. He yelled at me oh be sure to put in there that we’re two employees down right now. Guess what at my job doesn’t matter if we’re two employees down you get it done or you shut down the drive-through or you could just offer an explanation instead of trying not to make eye contact with the people at the window ridiculous actually better off I didn’t get that eight dollar drink anyways.
Atmosphere: 1
Service: 1
lady couldn't get the top to my drink without it spilling on so instead of remaking it, she poured it into another cup and topped it off with whipped cream... the, gave me a new cup and the top wasnt on correctly and it spilled all over me and in my car, i went back in to only be able to get a refund and my drink remade while it'll take hundreds of dollars to get the sticky coffee smell out my seats. and on top of that now halfway into drinking i find odd green dots in my caramel ribbon crunch frappe... doubt ill be back.
The employees are generally nice but the wait times are insane. Don’t go here unless you have like 20 mins to spare even if there is no line. I don’t understand what takes so long! My drink tastes different everytime, so don’t expect consistency. This is our only Starbucks in Palm city, let’s step it up!
Atmosphere: 3
Food: 2
Service: 1
Great service. Thanks, Lissette, you went beyond.. beautiful store.
Atmosphere: 5
Food: 5
Service: 5
Excellent people and services
Atmosphere: 5
Food: 5
Service: 5
Good service I took away one star because it’s extremely pricey and I don’t care for the companies, politics potentially supporting genocide
New location is beautiful and I love it
Atmosphere: 5
Food: 5
Service: 5
Hot or cold lol depends on the day but I understand
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The only reason why I am leaving a one star review is because of the wait times. Customer service is wonderful, however, of the 3 times we went this week, I had to wait 20 minutes for our order. Mind you, I have an extremely easy order, 2 venti iced coffees, one with cream, the other with a shot of espresso. That shouldn’t take 20 minutes. I’m not too sure we’ll be back, which is a huge disappointment.
Service: 1
The worst customer service I ever experienced, these people can’t handle pressure and need to find a computer job so they can be away from people. The multi-color hair girl cannot even answer politely to a simple polite question. Obviously cannot do her job and her drinks are the worst. One word fire this crew
Atmosphere: 3
Food: 2
Service: 1
I like this place. Service usually friendly and fast. They lost the star for the comfort of the inside. Not a place to relax and have a coffee It's only a place to have a coffee to go
Atmosphere: 3
Food: 4
Service: 5
Had a bad experience but thank you Lilly for making it better your customer service is awesome
I ordered a Water and a cake pop and it took 20 minutes. The atmosphere is alright and the food looks like plastic in the window. Coffee is the biggest waste of money on planet earth.
Atmosphere: 2
Food: 3
Service: 2
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