Doesn't compare to the Green Bay Culvers. Staff doesn't care in Palm Coast, and it shows. They serve melted ice cream and cold fries
Donna Duhamel
Ordered salad, no Bleu cheese, salad was smothered with it. Had separate order for salad, we had to ask someone for it... Not impressed. My hubby said roast beef was good... Was visiting family in area....
Atmosphere: 3
Food: 1
Service: 1
Bonnie Thomas (BonBon)
Stopped by there later in the evening as i was leaving palm coast heading home near south Daytona. I was really craving a milk shake and had heard that Culvers was fantastic as far as Ice cream products were concerned. Sadly I must disagree, at least as far as the milkshake went. First of all there were only like 3 or 4 flavors available, (to be fair or went thru the drive thru and I don't know if it's different if you look at menu inside.) So for lack of anything better jumping out at me i ordered a chocolate shake. When I say it was literally the worst chocolate shake I've ever had, I'm not lying! First of all it was really light weight wise. You're probably thinking what is she talking about so I'll explain. You know if you get McD's shake it feels like the cup is almost empty? Compared to a DQ shake or something like that, they're so light! I've heard tell it's bcuz it's a non dairy whip. Whatever the reason, they're not substantial. And imo, McD's beats Culver by a long shot! Secondly, I ordered a chocolate shake, which i expect to actually taste like... chocolate. This shake was bland and had no chocolate flavor at all. I actually held it up to the light to see if it looked chocolate bcuz I was 110% convinced I was given a vanilla shake, or a cardboard shake bcuz there was NO FLAVOR WHATSOEVER! Alas there was a very, very light shade of tan to the shake, but i wouldn't call it chocolate by a long shot. Waste of $6. And I was really looking forward to going to this place so super disappointed!
Food: 1
Matt Marrocco
I had one of the worst customer service experiences I’ve ever encountered at this location. After ordering through DoorDash, I noticed a strong odor coming from the cups and reached out to the manager, Bob. Instead of showing any concern for a potential food safety issue, he immediately became defensive, dismissive, and even combative over the phone.
Rather than taking a moment to simply check a cup himself to ensure there wasn’t contamination, Bob insisted there was no issue, shifted all blame to DoorDash, and flat-out refused to be helpful. This is not how a manager should handle customer concerns — especially when it comes to something as serious as food safety.
Bob’s behavior made it clear that customer care and accountability are not priorities at this location. If management can’t take basic quality and safety concerns seriously, I would strongly recommend avoiding this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Vladimir Roznos
Update #2: Tried again and once again am let down. Would love for them to get my order correct just once. I am absolutely done with this place. Such a joke. Good luck when chick-fil-a comes because they are going to run you out of the neighborhood. Oh and fix your phones. It would help to be able to actually call in to your store.
Fun fact: When they make a mistake with your order, the only solution is that you waste your time and gas to go back to their store and have them fix their mistake. The other option is that you can wait for them to mail you a coupon in the mail after they get all of your information. In other words, they win and you lose. I don't want you to have all of my information just because you can't do your job correctly. Customer service is a joke today.
Atmosphere: 1
Food: 1
Service: 1
Sam B
Picked up an order my wife put in, and they forgot an entire burger, and im too far to go back, cant count how many times this has happened
Service: 1
Christopher Groß
Clean & fast… We love the shakes & the friendly staff…
Atmosphere: 4
Food: 5
Service: 4
Bruce Palmer
Great food, and good variety. Much above typical fast food chains.
Atmosphere: 5
Food: 5
Service: 4
bud heisig
Great hamburgers and cheese curds
Atmosphere: 5
Food: 5
Service: 5
simonelli22
A new fan fav. I enjoy the food. No matter what I order. Butter Burger Double is simply amazing. I’d prefer this over all other burger spots. Hot & ready.
After eating here, I have to ask myself if there is even a single person who works here that cares about this place - the service was absolutely horrendous. It's one thing to make a mistake, acknowledge it and then fix it - it's another if you act like you just don't care. This is my second time in one year eating here with the same results - I'm done. Management - if you're reading this, you have a very serious personnel problem.
Atmosphere: 3
Food: 3
Service: 1
Terre J
I placed an order for buffalo tenders and waited approximately 30 minutes in the drive-thru. When I received my order, I realized they were regular tenders instead. I returned to the drive-thru, not to complain, but simply to ask if I could receive a coupon for an 8-piece order on a future visit, as I didn’t want to wait another 30 minutes.
To my surprise, I was told that I would need to return the tenders I had already waited for—just for them to be thrown away—in order to receive a coupon. This left me and my family feeling both inconvenienced and unaccommodated, especially since the original error was not ours.
I believe this situation could have been handled with more understanding and better customer service. I’m sharing this feedback in the hopes that your team can reflect on how to better support guests when mistakes happen.
Doesn't compare to the Green Bay Culvers. Staff doesn't care in Palm Coast, and it shows. They serve melted ice cream and cold fries
Ordered salad, no Bleu cheese, salad was smothered with it. Had separate order for salad, we had to ask someone for it... Not impressed. My hubby said roast beef was good... Was visiting family in area....
Atmosphere: 3
Food: 1
Service: 1
Stopped by there later in the evening as i was leaving palm coast heading home near south Daytona. I was really craving a milk shake and had heard that Culvers was fantastic as far as Ice cream products were concerned. Sadly I must disagree, at least as far as the milkshake went. First of all there were only like 3 or 4 flavors available, (to be fair or went thru the drive thru and I don't know if it's different if you look at menu inside.) So for lack of anything better jumping out at me i ordered a chocolate shake. When I say it was literally the worst chocolate shake I've ever had, I'm not lying! First of all it was really light weight wise. You're probably thinking what is she talking about so I'll explain. You know if you get McD's shake it feels like the cup is almost empty? Compared to a DQ shake or something like that, they're so light! I've heard tell it's bcuz it's a non dairy whip. Whatever the reason, they're not substantial. And imo, McD's beats Culver by a long shot! Secondly, I ordered a chocolate shake, which i expect to actually taste like... chocolate. This shake was bland and had no chocolate flavor at all. I actually held it up to the light to see if it looked chocolate bcuz I was 110% convinced I was given a vanilla shake, or a cardboard shake bcuz there was NO FLAVOR WHATSOEVER! Alas there was a very, very light shade of tan to the shake, but i wouldn't call it chocolate by a long shot. Waste of $6. And I was really looking forward to going to this place so super disappointed!
Food: 1
I had one of the worst customer service experiences I’ve ever encountered at this location. After ordering through DoorDash, I noticed a strong odor coming from the cups and reached out to the manager, Bob. Instead of showing any concern for a potential food safety issue, he immediately became defensive, dismissive, and even combative over the phone.
Rather than taking a moment to simply check a cup himself to ensure there wasn’t contamination, Bob insisted there was no issue, shifted all blame to DoorDash, and flat-out refused to be helpful. This is not how a manager should handle customer concerns — especially when it comes to something as serious as food safety.
Bob’s behavior made it clear that customer care and accountability are not priorities at this location. If management can’t take basic quality and safety concerns seriously, I would strongly recommend avoiding this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Update #2: Tried again and once again am let down. Would love for them to get my order correct just once. I am absolutely done with this place. Such a joke. Good luck when chick-fil-a comes because they are going to run you out of the neighborhood. Oh and fix your phones. It would help to be able to actually call in to your store.
Fun fact: When they make a mistake with your order, the only solution is that you waste your time and gas to go back to their store and have them fix their mistake. The other option is that you can wait for them to mail you a coupon in the mail after they get all of your information. In other words, they win and you lose. I don't want you to have all of my information just because you can't do your job correctly. Customer service is a joke today.
Atmosphere: 1
Food: 1
Service: 1
Picked up an order my wife put in, and they forgot an entire burger, and im too far to go back, cant count how many times this has happened
Service: 1
Clean & fast… We love the shakes &
the friendly staff…
Atmosphere: 4
Food: 5
Service: 4
Great food, and good variety. Much above typical fast food chains.
Atmosphere: 5
Food: 5
Service: 4
Great hamburgers and cheese curds
Atmosphere: 5
Food: 5
Service: 5
A new fan fav. I enjoy the food. No matter what I order. Butter Burger Double is simply amazing. I’d prefer this over all other burger spots. Hot & ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Cut Fries, Butterburger Cheese, Pickles
Restaurantji Recommends
Always perfect experience
Atmosphere: 5
Food: 5
Service: 5
After eating here, I have to ask myself if there is even a single person who works here that cares about this place - the service was absolutely horrendous. It's one thing to make a mistake, acknowledge it and then fix it - it's another if you act like you just don't care. This is my second time in one year eating here with the same results - I'm done. Management - if you're reading this, you have a very serious personnel problem.
Atmosphere: 3
Food: 3
Service: 1
I placed an order for buffalo tenders and waited approximately 30 minutes in the drive-thru. When I received my order, I realized they were regular tenders instead. I returned to the drive-thru, not to complain, but simply to ask if I could receive a coupon for an 8-piece order on a future visit, as I didn’t want to wait another 30 minutes.
To my surprise, I was told that I would need to return the tenders I had already waited for—just for them to be thrown away—in order to receive a coupon. This left me and my family feeling both inconvenienced and unaccommodated, especially since the original error was not ours.
I believe this situation could have been handled with more understanding and better customer service. I’m sharing this feedback in the hopes that your team can reflect on how to better support guests when mistakes happen.
Good for fast food 😋
Food: 4
Service: 4
Food was on point as usual and service was good
Atmosphere: 4
Food: 5
Service: 4
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