Delicias Of Portugal Bakery II
10 Cypress Point Pkwy Unit 101, Palm Coast
(386) 283-5000
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Very clean, personable service amazing sweet treats!
Atmosphere: 5
Food: 5
Service: 5
Quiet and clean environment. Got Fresh cheese with a Portuguese roll. The roll is amazing with and without the cheese while the fresh cheese should not be eaten alone. The fruit tart is elegantly constructed making it appealing to the eye. The taste of the fruit with the pudding mixes well yet the crust easily fell apart. The cream horn dipped in chocolate is somewhat crunchy with a light flavorless cream. The finely made lime dessert is fluffy, bold tasting, melt in your mouth treat with a chocolate lime decoration pressed into the middle. I look forward to trying more in the future.
Roll 10/10
Cheese 2/10
Roll + Cheese 7/10
Fruit Tart 8/10
Cream horn 1/10 (Would taste better without the chocolate)
Lime Dessert 9.5/10
Worth buying again:
Portuguese Roll, Lime Dessert, Fruit Tart
(7/20/25)
Atmosphere: 5
Food: 3
Service: 5
All the rolls are empty inside đ
Atmosphere: 5
Food: 3
Service: 5
Honestly, Iâm really disappointed with this place. As someone who isnât Portuguese and went in hoping to get introduced to the culture through an authentic bakery experienceâgreat coffee, pastries, cakesâI left feeling unwelcome and let down.
It does seem authentic in the sense that plenty of Portuguese people were enjoying themselves there, but as an outsider, the atmosphere came across as cold and uninviting. The staff seemed disinterested, rushed us through our questions about the baked goods, and generally made us feel like an afterthought rather than valued customers.
As for the food and drinks, they were a mixed bag. The pastries were decentâwarmish, with good flavorâbut nothing outstanding. The black coffee was extremely strong, which might be a plus if thatâs your thing. But the iced coffee was honestly one of the worst Iâve ever had: watery, bland, and clearly thrown together without care. It was so diluted you could barely even taste the coffee. If they canât make it properly, why even have it on the menu?
Overall, the only truly âauthenticâ thing about the place seemed to be the brusque, stereotypical European-style service attitude. I went in genuinely hoping to learn about and enjoy Portuguese bakery culture, but I left feeling like I wasnât welcome or worth their time. It was just disappointing, and I canât recommend it.
Update (response to business ownerâs reply):
Iâm both surprised and appalled by the ownerâs unprofessional and insulting response. Instead of addressing my specific, constructive feedback about poor service and product quality, they chose to accuse me of being âmore manlyâ and shame me for sharing my âless than stellarâ experience. Thatâs not how any business, especially a small one, should respond to criticism.
I also find it disrespectful that they replied in Portuguese here on Google despite my clearly stating Iâm an English-speaking American. When they are in a multicultural society like the United States they should be respectful of the different people that arenât like them, just like I and so many Americans try to be with each other. I hoped to speak up honestly about the customer service and food to help them improve. A little acknowledgment and respect goes a long way for any business that wants to thrive in my humble opinion.
During my visit, while they did speak English to take our order, they werenât as friendly or welcoming as Iâd expected. They seemed standoffish and offered no real help, which made me feel like an outsider. I donât know what they mean by friendly at all because I didnât see them going out of their way to help me. The customer should be the priority always. No matter if they are making the most senseless requests or remarks, you address them with respect. And I take no joy in saying that about anyoneâs small business, I genuinely try to encourage good behavior and stay positive. Thatâs why it hurt to leave a negative review in the first place.
But in the end, as someone who has worked in small business myself, I know that insulting paying customers for honest criticism is not sustainable. Iâm leaving this update so others know what to expect, not just rushed service and disappointing iced coffee, but also a defensive attitude toward anyone offering honest feedback. If you want your business to thrive, you need to understand good customer service, accept feedback, and make a quality impact so customers want to return. I wish you the best and hope youâll consider what Iâve said.
Atmosphere: 2
Food: 3
Service: 1
Iâve now been to both locations and they are both fantastic! A little taste of home! The pastries, sandwiches, and espresso was fantastic at a good price. The staff was VERY friendly and accommodating! Canât wait to come back!
Atmosphere: 5
Food: 5
Service: 5
I was expecting something from Portugal authentic, but not was excited, outstanding, or very surprised. The atmosphere was like you are not worth it to be here to eat breakfast. We ate and were very disappointed with the service and atmosphere, and the food was not very pleasing. Not recommended for my views đ.
Atmosphere: 3
Food: 4
Service: 3
Went here for the first time and tried a variety of pastries, they were all delicious!
Atmosphere: 5
Food: 5
Service: 5
Excellent service food is great variety
Atmosphere: 5
Food: 5
Service: 5
Iâve been to this place few times, but my wife has only been another times. One time I was there, a very polite staff member informed me that the bread had baked a little more than usual. I said it was no problem.
Today, on Memorial Day, I had guests over and decided to go buy a few things to serve, because my relatives from North Carolina wanted to try it. That was a TERRIBLE DECISION!
When I arrived, I asked the person at the counter â I donât know if she was the owner, but she was clearly in charge â how the bread was this time. She responded with sarcasm and rudeness, asking me if I wanted a âmeasuring tapeâ to measure the bread, and said other rude things I wonât even mention here!
I did not lower myself to her level. I simply turned around and left, and I can guarantee that neither I nor anyone in my family will ever return there.
I am a professional who also works with clients, and I would never treat my customers that way in my own business! Truly disappointing! I do not recommend this place!
Service: 1
Amazing bread and sweet treats. The counter staff are quick and knowledgeable and I love hearing all the Portuguese. I bought a loaf of bread and it fed a party of six for dinner and nothing was left over. Go and feel like you are in a quaint Portuguese bakery.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I like the food and coffee. Here is why I have 2 stars. Today I came in the place was packed, just a lady was taking care of customers. Later the owner came to help, she put on gloves but before she did she licked her fingers to open plastic gloves. To me that's gross, it's a food place
Atmosphere: 2
Food: 4
Service: 2
The bread is wonderful, the cakes are one tastier than the other, sweets for all tastes and the espresso coffee is a must-try along with a custard tart (pastel de Belém), in a very pleasant and clean environment. It is well worth the experience!
Atmosphere: 5
Food: 5
Service: 5
The bakery should get 10 stars đ
Atmosphere: 4
Food: 5
Service: 4
It has to be one of The Best Bakery shops in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sfogliatella, Assorted Pastries, Lots of Pastries
We used to love this Portuguese bakery and coffee shop, it was hands-down our favorite spot during our stays in Palm Coast. We would visit every morning for coffee, cappuccinos, and lattes, and always picked up something sweet for the evening. We raved about it to everyone back home.
Fast forward to now, our first visit back since 2020, and we were genuinely excited to return. Unfortunately, it was a huge disappointment. The place has clearly changed: the staff is different, the cappuccino was completely bland, and the muffin and cake we ordered was stale. It feels like it may be under new ownership, and sadly, itâs just not the same.
We wonât be going back.
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