Rita's Italian Ice & Frozen Custard

Bomb-tastic! So delicious. Real fruits or cookie added to the ice flavors and the custard was on point. I did the vanilla custard with cookies and cream ice, best decision

Food: 5

Recommended dishes: 5 Layer Galati, Italian Ice

Cool little place with homemade flavors of ice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Layer Galati

Just came here on sept 30. Give Angela a raise. She was so sweet to my kids. Huge smile the whole time we were in there

Atmosphere: 5

Food: 5

Service: 5

I want to start off by saying myself, and my husband with our three children walked in and Angela was absolutely spectacular. Not only was she kind and greeted us with a hello and a big beautiful smile she was patient with all my children as they wanted to taste just about every flavor. She stayed calm and smiling the entire time we were there, As we were there 2 other family’s showed up and she continued to stay patient and didn’t rush at all! Her professionalism was outstanding!! A bonus side to Rita’s are the prices for everything we got including toppings was under $20.00!! And we will be back!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

We couldn’t any custard tonight. Although we love it, the customer service are young with no management skills. The guy that works there was just talking to somebody up at the front not even carrying that we were waiting a couple of minutes never even looked at us so we walked out he was rude!!

Atmosphere: 4

Food: 4

Service: 1

Tried to go here today. Sign says open, it's 1:30 pm, looks open but the door was locked. No one in sight.

Clean store, kind service, great desserts!

Atmosphere: 5

Food: 5

Service: 5

The owners and family are great! They always give such great suggestions and make sure you love what you get! Great customer service, along with great treats.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Flordia Orange Gelati, Italian Ice Mango with Layers of Vanilla Custard, Custard Cookie Sandwiches, Frozen Custard, Strawberry Shortcake Concrete, Cookie's & Cream Contrete, 5 Layer Galati, Italian Ice, Create Your Own Milkshake, Concrete

On a recent trip to Pasco County we were craving Rita's! And we have only ever been to the Downtown Clearwater Rita's location-so we were thrilled to find a Palm Harbor location on Google! We easily found it, it's in a strip plaza back off U.S. 19 behind the Chick Fil A. Plenty of parking, the location is beautiful! You walk in and it's fun, bright & clean. I loved the decor and you can tell it's still a relatively new location. The flavor selection was amazing! You can sample and taste the different flavors. There are tons of delicious flavors and options. The lady who helped us was actually the owner and we spoke with her a bit and she was extremely friendly and helpful. All of our Gelati's tasted amazing! We are 100% going to be stopping in again and I highly recommend this Rita's for delicious Italian ice to beat the summer heat! ☀️?

Kid-friendliness: Great For Kids, Tons Of Flavors & Options-You Can Try Flavors!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice Mango with Layers of Vanilla Custard, Frozen Custard, Italian Ice

Star employee on the evening of Mother's Day, Sunday May 12, 2024. She was so sweet and accommodating and she had that hustle mentality... I'm upset I can't remember her name, cause she deserves to be recognized!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Layer Galati, Italian Ice

Fix the concrete cup sizes please! More than one size should be available to have extra mix-ins. A small change for the business with significant profit potential!!!

Atmosphere: 5

Food: 5

Service: 5

5 Stars with two important notes:1. If you order the “concrete” it comes in a plastic cup with sharp edges underneath the rim. If you try to lick spillage, you might regret it (complete design flaw that needs fixing).2. The concrete (custard with fixin’s) tastes amazing, but you can only order one size online. THIS MEANS if you create your own (definitely the best option in theory) and you want several items in your concrete, instead of providing a cup of appropriate size, they will literally just overflow the cup with the requested mixin’s ?…It’s difficult to explain how delicious their treats are, and just how unintelligent their business model is. My suggestions:1. Keep food items the same.2. Offer larger cups for individuals that want to create their own treats with your food stuffs.3. Don’t get closed down/go into bankruptcy by thinking it’s easier/smarter to remove the option for customers to create their own variations of your treats.4. Suggestions 1-3 should be read in conjunction with each other and not read or enforced independently.5. You are welcome ?… ?

Atmosphere: 5

Food: 5

Service: 5

Went in with a few friends and my dog. The young lady working at the counter was very happy to serve us and even cam around the counter to say hello to my dog. After washing her hands, she served us and was very friendly and the frozen treats were amazing.

Atmosphere: 5

Food: 5

Service: 5

Great place a must try.

Atmosphere: 5

Food: 5

Service: 5

Very friendly and quick service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Custard