Starbucks

4978 Ridgemoor Blvd, Palm Harbor
(727) 781-6763

Recent Reviews

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Daryna

Nice location.

Atmosphere: 5

Food: 5

Service: 5

Catarina121 Mundale

Starbucks at Eastlake in Palm harbor Florida is the best around Sebastian and Corey are wonderful the food is excellent I give them five stars where'd he go I just want to show you guys I'm giving you all five stars I'm sending this in to Google I went to the one at Trinity and oh my God the top coffee just like mud and I gave it back and she gave me something worse they were all messy the tables and food all over them Trinity Little road I'm right in a bad one of that but I'm right you're the best one around it's recording everything thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Venti Pumpkin Spice Frappuccino

Jasenta Buell

Please STOP socializing & do your job, pay attention to customers. Even a 11 year can tell your team needs to as she said “ DO YOUR JOB”

JT Aguilar

Great staff, drinks/coffees are always made well

Atmosphere: 5

Food: 4

Service: 5

N

Friendly, but very slow. And can you just leave the straws out? I have to flag someone down every time, and then they seem so annoyed by the request. Very silly.

Atmosphere: 2

Food: 4

Service: 2

Lynsey Stickrath

I went to Starbucks the other day and the nicest girl named Emileigh took my order. My drink was a little messed up and she fixed it as soon as I mentioned it. She gave me a smile and apologized for the drink being messed up and told me to have a nice day. I absolutely LOVE the people here and they always make me feel like I’m family! And also shout out to the other Emily for being so kind to me too!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pumpkin Cream Cheese Muffin

Jared Goldston

As I placed my usual Starbucks order of an iced quad espresso with extra coconut milk in a venti cup, anxiety overwhelmed me of the dreaded cup not filled to the top. If my cup is not filled to the top, I politely ask if it can be filled to the top. Once, I contacted customer service via the app (I exclusively order via the app) and they informed me if the drink isn’t to the customer’s liking, the barista can remake it, add extra milk, or whatever you have already paid for. This is great news! My anxiety of asking for more milk is no more!

Until today… Emileigh at the Ridgemoor and East Lake Road Starbucks displayed atrocious customer service by stating “I must charge you for a latte if you want extra milk.” I politely informed her of what the customer service agent informed me via the app’s customer service chat. Emileigh stood her ground saying the Starbuck’s customer service chat is wrong and that next time we will charge more. I politely reiterated what the Starbuck’s customer service said to me, but she kept on arguing to charge me more. I told Emileigh that if there is refusal of no extra milk, I will contact the Starbuck’s customer support, get a refund, and will be told to inform the barista if the drink isn’t to the customer’s liking, the barista can remake it, add extra milk, or whatever you have already paid for.

All in all, Emileigh made sure my family and I will not be returning to the Starbucks at Ridgemoor and East Lake Road.

Atmosphere: 1

Food: 1

Service: 1

Richard Scholl

the staff here is so nice and so friendly... always grab coffee and snack after golf across the street...

Atmosphere: 5

Food: 5

Service: 5

Jordanna Venters

Just went through for a morning coffee and whoever the young man was working the window was hands down the genuinely friendliest person I’ve ever met.
I think he reset my morning mood.

Service: 5

Julia Nordstrom

Good place to get coffee for a pick me up if you have no other place to go. I got the banana bread and it was okay, and the mocha frappe it was definitely not worth the money. It tasted mostly like ice, service was pretty slow.

I will be back if necessary in the future.

Atmosphere: 3

Food: 4

Service: 3

Leah W

Fix your systems before you tell me I have no money on my card. I want my money back as there's still 7.84 on my card AS OF NOW. I'm unhappy.
Update:
I came to leave a bad review and it turns out I already did. This one’s a doozy. I would recommend to everyone to avoid Starbucks at all costs, especially this location.
The store has been going way downhill since Krystal passed away and then since Steve left. Ordering a drink is like gambling at the casino except the odds of getting something you can actually consume are approximately zero. They same drinks are different every time.
The employees are rude beyond measure to the point that it took me 2 weeks after the final incident to post this review because I am terrified of retaliation which is very common from Starbucks employees. Some of the things I have seen posted online by Starbucks employees from all different locations are nothing short of psychopathic violence. The last time I went, I left crying at the comments the employee was making to me and I also left with an 8 dollar drink that was undrinkable. I would be a little more understanding if I ordered in person more often but most of the time I mobile order. It is written down in front of you. I pay a dollar and twenty five cents extra for cold foam and your employees are upset with me for politely requesting that they add what I paid for because they forgot. Every time they make an awful comment to me or screw up my order, I am the one apologizing profusely. Not to mention. I had an extra 20 minutes to get something to drink before work, 2 or 3 cars ahead of me in the drive through. You’d think you could make it through there in 20 minutes but no, that’s never the case. One of the worst establishments I have ever had the displeasure of visiting.

Atmosphere: 1

Food: 1

Service: 1

Leah Walker

Fix your systems before you tell me I have no money on my card. I want my money back as there's still 7.84 on my card AS OF NOW. I'm unhappy.
Update:
I came to leave a bad review and it turns out I already did. This one’s a doozy. I would recommend to everyone to avoid Starbucks at all costs, especially this location.
The store has been going way downhill since Krystal passed away and then since Steve left. Ordering a drink is like gambling at the casino except the odds of getting something you can actually consume are approximately zero. They same drinks are different every time.
The employees are rude beyond measure to the point that it took me 2 weeks after the final incident to post this review because I am terrified of retaliation which is very common from Starbucks employees. Some of the things I have seen posted online by Starbucks employees from all different locations are nothing short of psychopathic violence. The last time I went, I left crying at the comments the employee was making to me and I also left with an 8 dollar drink that was undrinkable. I would be a little more understanding if I ordered in person more often but most of the time I mobile order. It is written down in front of you. I pay a dollar and twenty five cents extra for cold foam and your employees are upset with me for politely requesting that they add what I paid for because they forgot. Every time they make an awful comment to me or screw up my order, I am the one apologizing profusely. Not to mention. I had an extra 20 minutes to get something to drink before work, 2 or 3 cars ahead of me in the drive through. You’d think you could make it through there in 20 minutes but no, that’s never the case. One of the worst establishments I have ever had the displeasure of visiting.

Atmosphere: 1

Food: 1

Service: 1

Heather Lamson

Great place but the district manager refuses to promptly fix the reverse osmosis machine it’s been broken for months. Then they send someone out to fix it and it breaks again and floods the store. So apparently because greedy corporate won’t just replace it. So the coffee or water here tastes pretty bad. Not the workers fault. But yuck.

Alicia Salser

Great service. Super friendly staff that took their time to walk through a few new drinks. Love coming here and will be back.

Atmosphere: 5

Food: 5

Service: 5

Gi_ Baldo

Nicest Starbucks crew, I recommend this store!

Atmosphere: 4

Food: 5

Service: 5

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