The food was amazing but the woman who served me was extremely rude, yusilda or something, I'm sorry, I couldn't hear her very well. But yeah she kept shaking her head at me as if what she was saying was obvious and I was stupid, and then when I told her I'm deaf she got annoyed and shook her head. I also asked her if she spoke Spanish near the end and she literally said that it was obvious. The whole time was an unpleasant experience.
Atmosphere: 1
Food: 3
Service: 1
Marcos Gazamanes
I usually frequent a chain coffee shop down the street, where I often order coffee and a cup of tap water. No issues, always appreciated. But today I stopped by this Subway, and for the first time, I was refused a simple cup of water. Instead, I was told I could only buy bottled water that’s been sitting who knows where. Not exactly ideal if you’re trying to make a healthier choice or avoid unnecessary plastic.
What made it worse was the manager’s explanation that they no longer offer water because “kids kept asking for it.” That felt like a punch in the gut as a paying customer. Since when did offering water become an inconvenience?
I was raised to believe you never refuse someone a glass of water, not even your enemies. It’s basic human decency. This experience reminded me why I don’t usually come to Subway, and now I’ll make it a point to stay away. Purposefully.
Atmosphere: 2
Food: 2
Service: 1
John Jackson
None of the employees speak English. Had a simple order, Tuna on wheat extra Tuna. Looked like less than a standard order. The Bread was so hard it was inedible. Another customer said I'm glad you said something. She got up and left her sandwich on the table.
Ismelda Durazo
Ice machine wasn’t producing ice and staff was too busy to look into why. The front of the store needs a good sweeping.
Atmosphere: 1
Service: 1
Omae wa Mou Shindeiru
A little hard to order if you don’t know basic Spanish but they are very friendly.
Atmosphere: 4
Food: 4
Service: 4
Mileydis Estradas
Very good service and attention I liked it
Atmosphere: 4
Food: 5
Service: 5
Sadi Love
Went in at 8 pm on a Sunday to get a sub and the store was closed even though the hours of operation is till 10 pm …
Atmosphere: 1
Food: 1
Service: 1
Jodi Aguilar
i only come back for the subs, the stuff and place is not so good
Atmosphere: 3
Food: 5
Service: 3
Kevin McGrady
Using the website to preorder, I use this location almost every week. Every time the order is made exactly correct. The sandwiches are not thrown together with the ingredients falling out. The order is always ready on time. Manny is very helpful and pleasant. The owner takes the time to receive feedback.
I had an issue with a canceled order with gift card and went into the store to resolve it. First time I went in the employee, I spoke to was incredibly condescending and could not explain anything to me, Saying that I have to speak to his manager. The second time I went in the employee I spoke to was Extremely courteous and understanding of my issue, Explained to me why he could not Do anything, And Even called the store owner to double check if you could do anything for me (an example of good customer service.) However, then, when I speak to the Owner on the phone, she’s very clearly butt hurt that I left a negative review because my order was canceled. She proceeded to tell me that she was not going to argue with me, However then continued to argue with me. It’s clear that the owner does not have any clue on how to provide customer service For frustrated customers, And funnily enough, the young employee, who probably gets paid minimum wage, Did a better job than her.
Very rude and uneducated people work here who bully disabled people never again do yourself a favor and find another location of subway my opinion from
Atmosphere: 1
Food: 1
Service: 1
jessica fiallo
I have ordered my meal through the app several times. Each time i ask for "more" of certain items. They never provide more. Today they provided less (i got 4 pieces of banana peppers!!!), i did not receive any oil, vinegar or Parmesan vinaigrette. These items were requested and notes were added. They completely ignore any special requests and make whatever they want!!!It's very upsetting. Using the app gets you a cheaper sandwich. But should i be expecting less of what i want just for this convinience, i should not!!!
Atmosphere: 4
Food: 5
Service: 1
Dr. Rojas
BEST SUBWAY IN TOWN cleanest of all with consistent great service by amazing same staff proudly making sandwiches, hard working owners lucky to have great workers, seen Yanira one of the girls sweeping floors like if it’s her own business a rare find, wishing the best to owners and staff.
The food was amazing but the woman who served me was extremely rude, yusilda or something, I'm sorry, I couldn't hear her very well. But yeah she kept shaking her head at me as if what she was saying was obvious and I was stupid, and then when I told her I'm deaf she got annoyed and shook her head. I also asked her if she spoke Spanish near the end and she literally said that it was obvious. The whole time was an unpleasant experience.
Atmosphere: 1
Food: 3
Service: 1
I usually frequent a chain coffee shop down the street, where I often order coffee and a cup of tap water. No issues, always appreciated. But today I stopped by this Subway, and for the first time, I was refused a simple cup of water. Instead, I was told I could only buy bottled water that’s been sitting who knows where. Not exactly ideal if you’re trying to make a healthier choice or avoid unnecessary plastic.
What made it worse was the manager’s explanation that they no longer offer water because “kids kept asking for it.” That felt like a punch in the gut as a paying customer. Since when did offering water become an inconvenience?
I was raised to believe you never refuse someone a glass of water, not even your enemies. It’s basic human decency. This experience reminded me why I don’t usually come to Subway, and now I’ll make it a point to stay away. Purposefully.
Atmosphere: 2
Food: 2
Service: 1
None of the employees speak English. Had a simple order, Tuna on wheat extra Tuna. Looked like less than a standard order. The Bread was so hard it was inedible. Another customer said I'm glad you said something. She got up and left her sandwich on the table.
Ice machine wasn’t producing ice and staff was too busy to look into why. The front of the store needs a good sweeping.
Atmosphere: 1
Service: 1
A little hard to order if you don’t know basic Spanish but they are very friendly.
Atmosphere: 4
Food: 4
Service: 4
Very good service and attention I liked it
Atmosphere: 4
Food: 5
Service: 5
Went in at 8 pm on a Sunday to get a sub and the store was closed even though the hours of operation is till 10 pm …
Atmosphere: 1
Food: 1
Service: 1
i only come back for the subs, the stuff and place is not so good
Atmosphere: 3
Food: 5
Service: 3
Using the website to preorder, I use this location almost every week. Every time the order is made exactly correct. The sandwiches are not thrown together with the ingredients falling out. The order is always ready on time. Manny is very helpful and pleasant. The owner takes the time to receive feedback.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Sausage Egg & Cheese, Cookies
I had an issue with a canceled order with gift card and went into the store to resolve it. First time I went in the employee, I spoke to was incredibly condescending and could not explain anything to me, Saying that I have to speak to his manager. The second time I went in the employee I spoke to was Extremely courteous and understanding of my issue, Explained to me why he could not Do anything, And Even called the store owner to double check if you could do anything for me (an example of good customer service.) However, then, when I speak to the Owner on the phone, she’s very clearly butt hurt that I left a negative review because my order was canceled. She proceeded to tell me that she was not going to argue with me, However then continued to argue with me. It’s clear that the owner does not have any clue on how to provide customer service For frustrated customers, And funnily enough, the young employee, who probably gets paid minimum wage, Did a better job than her.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Very rude and uneducated people work here who bully disabled people never again do yourself a favor and find another location of subway my opinion from
Atmosphere: 1
Food: 1
Service: 1
I have ordered my meal through the app several times. Each time i ask for "more" of certain items. They never provide more. Today they provided less (i got 4 pieces of banana peppers!!!), i did not receive any oil, vinegar or Parmesan vinaigrette. These items were requested and notes were added. They completely ignore any special requests and make whatever they want!!!It's very upsetting. Using the app gets you a cheaper sandwich. But should i be expecting less of what i want just for this convinience, i should not!!!
Atmosphere: 4
Food: 5
Service: 1
BEST SUBWAY IN TOWN cleanest of all with consistent great service by amazing same staff proudly making sandwiches, hard working owners lucky to have great workers, seen Yanira one of the girls sweeping floors like if it’s her own business a rare find, wishing the best to owners and staff.
Atmosphere: 5
Food: 5
Service: 5
Very quiet place. Attentive and fast service.
Atmosphere: 5
Food: 5
Service: 5
very small space
Atmosphere: 3
Food: 3
Service: 3
Loading...