Subway

16707 Old Cutler Rd, Palmetto Bay
(305) 253-2221

Recent Reviews

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Ismelda Durazo

Ice machine wasn’t producing ice and staff was too busy to look into why. The front of the store needs a good sweeping.

Atmosphere: 1

Service: 1

Omae wa Mou Shindeiru

A little hard to order if you don’t know basic Spanish but they are very friendly.

Atmosphere: 4

Food: 4

Service: 4

Mileydis Estradas

Very good service and attention I liked it

Atmosphere: 4

Food: 5

Service: 5

Sadi Love

Went in at 8 pm on a Sunday to get a sub and the store was closed even though the hours of operation is till 10 pm …

Atmosphere: 1

Food: 1

Service: 1

Jodi Aguilar

i only come back for the subs, the stuff and place is not so good

Atmosphere: 3

Food: 5

Service: 3

Kevin McGrady

Using the website to preorder, I use this location almost every week. Every time the order is made exactly correct. The sandwiches are not thrown together with the ingredients falling out. The order is always ready on time. Manny is very helpful and pleasant. The owner takes the time to receive feedback.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki, Sausage Egg & Cheese, Cookies

santana corr

I had an issue with a canceled order with gift card and went into the store to resolve it. First time I went in the employee, I spoke to was incredibly condescending and could not explain anything to me, Saying that I have to speak to his manager. The second time I went in the employee I spoke to was Extremely courteous and understanding of my issue, Explained to me why he could not Do anything, And Even called the store owner to double check if you could do anything for me (an example of good customer service.) However, then, when I speak to the Owner on the phone, she’s very clearly butt hurt that I left a negative review because my order was canceled. She proceeded to tell me that she was not going to argue with me, However then continued to argue with me. It’s clear that the owner does not have any clue on how to provide customer service For frustrated customers, And funnily enough, the young employee, who probably gets paid minimum wage, Did a better job than her.

Atmosphere: 1

Food: 4

Service: 2

Juan Carlos Villaverde

Very rude and uneducated people work here who bully disabled people never again do yourself a favor and find another location of subway my opinion from

Atmosphere: 1

Food: 1

Service: 1

jessica fiallo

I have ordered my meal through the app several times. Each time i ask for "more" of certain items. They never provide more. Today they provided less (i got 4 pieces of banana peppers!!!), i did not receive any oil, vinegar or Parmesan vinaigrette. These items were requested and notes were added. They completely ignore any special requests and make whatever they want!!!It's very upsetting. Using the app gets you a cheaper sandwich. But should i be expecting less of what i want just for this convinience, i should not!!!

Atmosphere: 4

Food: 5

Service: 1

Dr. Rojas

BEST SUBWAY IN TOWN cleanest of all with consistent great service by amazing same staff proudly making sandwiches, hard working owners lucky to have great workers, seen Yanira one of the girls sweeping floors like if it’s her own business a rare find, wishing the best to owners and staff.

Atmosphere: 5

Food: 5

Service: 5

Jorge Osvaldo Blanco Mas

Very quiet place. Attentive and fast service.

Atmosphere: 5

Food: 5

Service: 5

Leomil Villasmil

very small space

Atmosphere: 3

Food: 3

Service: 3

Dayamanty González

??? El día 14 de marzo mi esposo visito el establecimiento y no se llevo las mejores referencias del sitio puesto q tuvo q esperar unos cuantos minutos(bastantes)quiero resaltar, para ser atendido porque los empleados estaban en la parte de adentro del local conversando.Muy mala opinion se llevo del sitio,falta de atención y descuido hacia los clientes.

Rizo The Hunter

Its a Subway, nothing less, nothing more.

Coach Hosang

food was good and friendly staff.

Atmosphere: 4

Food: 4

Service: 5

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