Wingstop
9493 SW 160th St, Palmetto Bay
(786) 732-4242
Recent Reviews
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Clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Habanero Flavor and Fries, Garlic Parmesan Boneless Wings with French Fries
Lemon pepper wings are amazing!
Atmosphere: 4
Food: 5
Service: 4
Ordered for my whole family and it gave us all horrible stomach aches and this is not our first time ordering wingstop. This place and the wings are way to overpriced for things not to be cooked properly. For the amount of money we wasted I would of at least wanted my food to be cooked well and seasoned properly, fries barley had any seasoning. its always a hit or miss with this company, every time we order the food is never consistent with its quality its always something different in every location. I will officially never order from this company again , if I wanted bad quality food I would go to a food truck which might even be better and cheaper than this place at this point .
Atmosphere: 1
Food: 1
Service: 1
dered delivery and my fries were beyond cold. Literally cold like they were sitting there for hours. The chicken was disgusting. My wings still had feathers on them. Chicken was warm. Ordered a roll and it was hard as a brick. This location is horrible. If that was my first time trying wing stop I would never try it again. Disgusting.
Every time I order food and it doesn’t matter if I pick it up or it’s delivered my order is always missing something. This is the third time in a year I have ordered and the fries didn’t come you call they make excuses. The other times they sent me boneless wings when I order bone in. When you call once again, give you the runaround and tell you that you can come pick up a new order or they’ll give you credit next time and every time you use that credit they magically cannot find it. This location is the worst location I’ve ever dealt with.
Wheelchair accessibility: They have a ramp to get to the store.
Atmosphere: 5
Food: 3
Service: 5
Staff (5 of them) would not answer the phone. I went to store to order, took 30 minutes to get my order. Very disappointed. Bathroom not working.
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Atmosphere: 1
Food: 3
Service: 1
The wings were great and my order was perfect. It just took a little while to prepare because of the many delivery orders the restaurant gets. Thank-you and much love!
Atmosphere: 5
Food: 5
Service: 5
I visited Wingstop last night at approximately 11:15 PM and had an extremely bad experience. I ordered a meal that came with two drinks. When I went to the area where the lids for the drinks are located, the place was disgusting and smelled like urine, similar to a back alley.
When I mentioned this to one of the employees, I was completely ignored. The gentleman sitting at a nearby table, who I believe to be the manager, was preoccupied with some paperwork and did nothing to address the issue. He claimed they were about to clean the area, but there is no excuse for a restaurant to be in such a condition or to have that smell.
The gentleman claimed that the smell came from bad water on the back of the soda machine. To be honest, it didn’t smell like water or anything that should be present in a restaurant. Things should be kept clean and odor-free, but the area continued to smell like urine. Despite waiting for my order to be completed, no one came to clean that area. This reflects extremely poor management.
Overall, my experience at this Wingstop was terrible. The condition of the restaurant and the lack of response from the staff were unacceptable. I will not be returning and would not recommend this location to anyone.
Atmosphere: 1
Food: 3
Service: 1
The staff at this wingstop is kind and welcoming. My favorite wingstop location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible to pick up 1 hour waiting and not friendly staff
Atmosphere: 1
Food: 1
Service: 1
This the worst wingstop I’ve ever been to from the 30 min wait for a 8pc wing combo after seeing 4 other people get there after me and get their food before me. The horribly dressed black guy with a fake ring on his finger, y’all are working with food!!!! And then he gonna give me a 6 min wait time 30 mins after and wave his hand to me like he doesn’t care which is cool and the exact same reason why he wears shoes from WW2. Very short hair black dude gotta go I almost asked for a refund and I’m sure anyone else would have. This is Horrible food service!
Atmosphere: 1
Food: 2
Service: 1
Nice
Kid-friendliness: Todo bien
Atmosphere: 5
Food: 5
Service: 5
Joliesha and her crew are the best that I have encountered
Atmosphere: 5
Food: 5
Service: 5
Food was fair. Little overcooked for me. The server was not really interested in his job. The supervisor had to take over, and she was nice. Parking is awful. Didn't feel safe in that area.
Atmosphere: 3
Food: 3
Service: 3
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