So Freaking slow service All the Time not matter the times Iv visited. It’s legitimately wrong to have to consistently wait 10 minutes or longer EVERY time I order ahead, or in person. If you order from this location plan on being late for whatever it you’re doing.Horrible
Tanya Mclendon
This is my spot Dj always makes my coffee and it's always perfect 🥰
Atmosphere: 3
Food: 3
Service: 5
In Sanchez
If I could give zero stars I would… Something that should have taken 3-4 mins took 15mins order was 95% incorrect when received Avocado Toast was not toasted got charged for a bagel I did ask for and didn’t receive my sausage egg and cheese sandwich , coffee doesn’t taste like hazelnut nut and the cherry on top this whole situation made me 20 mins late to work when I’m only a 5 mins drive from this damn Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Rebecca B
SO SLOW. Waiting in line for 15 mins+ just to place your order at drive thru at 9:45 in the morning is crazy. There’s two people in line, why is it sooooo slow here?! I think this store is poorly managed or they are notoriously short staffed because every time I come here we wait atleast 20 mins from waiting to order to being given our meal. Unacceptable
Atmosphere: 1
Food: 3
Service: 1
Lori Racky
Nasty place
Atmosphere: 1
Food: 1
Service: 1
Blanca D.
I ordered in drive through and the employee said theres no service for you and closed the window at me she was very rude and refuse to give me service and started to get very loud over nothing she refuse to take my credit card I will never GO TO THIS PLACE AGAIN managers should make better choices on getting respectful employees they need to hire new employees they are very disrespectful this happened in palmetto donken donuts this happened in the morning shift
Lisa Barnhart
Went to get some snacks ended up with some Blueberry Donut holes
Atmosphere: 4
Service: 3
Miranda Jurgensen
What happened to the days when the drive thru was answered as quickly as possible to beat quotas and goals?….i can’t believe how long you can sit at the drive thru board without anyone saying a word. At that point you just want to pull up to the window to make someone take your order. Then you get asked if your order is going to be long or not?!?…..quality of service and hospitality have really gone down hill over the years. And most workers are just apathetic and seem like they could care less about customers. It doesn’t take that much energy to be a nice person and treat people with a smile. It’s just sad how no one seems to care about the quality of their work and personality.
Service: 1
AllCar LLC
Slowest Dunkin I’ve ever been too:/ tried 3 separate times and was stuck in the drive through for 20 minutes….
We visited around 5p on 11/12 and used the drive through.Upon pulling up to the speaker, we were met with strange sounds and mumbling. When we asked if they were ready to order thinking that maybe they left their headset on, we were met with more strange sounds and laughter. At this point we decided to leave. I’m all for having fun, but it would have been nice if they actually attempted to take our order. We will not be returning to this location.
Atmosphere: 1
Service: 1
Nicholas R
Walked in to get coffee and something to eat. I stood at the counter for almost 10 minutes, not one person acknowledged that I was there, if you're not able to serve the people that walk in and only concentrate on the drive-thru, maybe you should just lock the front doors.
Atmosphere: 1
Service: 1
Katelyn Kershner
Slow service, rude cashier, took forever just to get donuts
Atmosphere: 1
Food: 3
Service: 1
S. Davis
The morning crew is super friendly - but definitely give yourself at least 15 mins to wait in the drive thru line.
Food: 5
Service: 5
Alyssa Gaseor
Pulled up to Dunkin’ at 8:50am and the drive-thru looked like a parking lot. My sister went inside and discovered the issue; only two people working during peak coffee hour. TWO PEOPLE.
She ordered two coffees and a donut. They made one coffee and forgot the other. She watched multiple customers who ordered after her get theirs first. When she asked about the other coffee she had ordered the worker said, “Oh yeah, I can make it now.” Newsflash that’s kind of the job….
This location runs on chaos, not coffee. Whoever scheduled two employees for a morning rush should be required to wait in that same line before clocking in.
Drive through is completely ignored and worthless
So Freaking slow service All the Time not matter the times Iv visited. It’s legitimately wrong to have to consistently wait 10 minutes or longer EVERY time I order ahead, or in person. If you order from this location plan on being late for whatever it you’re doing.Horrible
This is my spot Dj always makes my coffee and it's always perfect 🥰
Atmosphere: 3
Food: 3
Service: 5
If I could give zero stars I would…
Something that should have taken 3-4 mins took 15mins order was 95% incorrect when received
Avocado Toast was not toasted got charged for a bagel I did ask for and didn’t receive my sausage egg and cheese sandwich , coffee doesn’t taste like hazelnut nut and the cherry on top this whole situation made me 20 mins late to work when I’m only a 5 mins drive from this damn Dunkin.
Atmosphere: 1
Food: 1
Service: 1
SO SLOW. Waiting in line for 15 mins+ just to place your order at drive thru at 9:45 in the morning is crazy. There’s two people in line, why is it sooooo slow here?! I think this store is poorly managed or they are notoriously short staffed because every time I come here we wait atleast 20 mins from waiting to order to being given our meal. Unacceptable
Atmosphere: 1
Food: 3
Service: 1
Nasty place
Atmosphere: 1
Food: 1
Service: 1
I ordered in drive through and the employee said theres no service for you and closed the window at me she was very rude and refuse to give me service and started to get very loud over nothing she refuse to take my credit card I will never
GO TO THIS PLACE AGAIN managers should make better choices on getting respectful employees
they need to hire new employees they are very disrespectful this happened in palmetto donken donuts this happened in the morning shift
Went to get some snacks ended up with some Blueberry Donut holes
Atmosphere: 4
Service: 3
What happened to the days when the drive thru was answered as quickly as possible to beat quotas and goals?….i can’t believe how long you can sit at the drive thru board without anyone saying a word. At that point you just want to pull up to the window to make someone take your order. Then you get asked if your order is going to be long or not?!?…..quality of service and hospitality have really gone down hill over the years. And most workers are just apathetic and seem like they could care less about customers. It doesn’t take that much energy to be a nice person and treat people with a smile. It’s just sad how no one seems to care about the quality of their work and personality.
Service: 1
Slowest Dunkin I’ve ever been too:/ tried 3 separate times and was stuck in the drive through for 20 minutes….
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We visited around 5p on 11/12 and used the drive through.Upon pulling up to the speaker, we were met with strange sounds and mumbling. When we asked if they were ready to order thinking that maybe they left their headset on, we were met with more strange sounds and laughter. At this point we decided to leave. I’m all for having fun, but it would have been nice if they actually attempted to take our order. We will not be returning to this location.
Atmosphere: 1
Service: 1
Walked in to get coffee and something to eat. I stood at the counter for almost 10 minutes, not one person acknowledged that I was there, if you're not able to serve the people that walk in and only concentrate on the drive-thru, maybe you should just lock the front doors.
Atmosphere: 1
Service: 1
Slow service, rude cashier, took forever just to get donuts
Atmosphere: 1
Food: 3
Service: 1
The morning crew is super friendly - but definitely give yourself at least 15 mins to wait in the drive thru line.
Food: 5
Service: 5
Pulled up to Dunkin’ at 8:50am and the drive-thru looked like a parking lot. My sister went inside and discovered the issue; only two people working during peak coffee hour. TWO PEOPLE.
She ordered two coffees and a donut. They made one coffee and forgot the other. She watched multiple customers who ordered after her get theirs first. When she asked about the other coffee she had ordered the worker said, “Oh yeah, I can make it now.” Newsflash that’s kind of the job….
This location runs on chaos, not coffee. Whoever scheduled two employees for a morning rush should be required to wait in that same line before clocking in.
Atmosphere: 1
Food: 1
Service: 1
Loading...