Dunkin'

11150 Panama City Beach Pkwy, Panama City Beach
(850) 387-0800

Recent Reviews

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Bella Kautz

They do not accommodate food allergies

Service: 1

Ashley bullard Conroy

Over priced! Coffee was burnt and nasty donuts hard and why are they cut to add the cream or batter inside?

Atmosphere: 2

Food: 1

Service: 4

Terry and Cecelia Swanson

I took my 16 year old to Dunkin this a.m. She's never used the computer ordering system. She asked for help, she was told no, you HAVE to use the funky, germmy, unclean screen. There was so much thrash

Atmosphere: 1

Food: 2

Service: 1

Rachel Stolemiere

Came through the drive thru last night around 6, 2 hours before closing, and was told I couldn’t order food and they were out of decaf hot coffee. I told her I’d take iced, then was told there was no iced decaf either. This isn’t the first time I’ve had a problem with this lady before not serving food when it’s hours from closing, but now coffee that’s new. Not to mention she kept calling me a bombaclat.

Anna H

Went in to get my coffee and the girl gave me an attitude cause what I wanted wasn’t on the screen so I needed her to take my order for me. She straight up said are you gonna order or do you want me to take it? Yes that’s your job

Atmosphere: 1

Food: 1

Service: 1

Glenn Oldenburg

Donuts didn't have enough frosting or filling.

Atmosphere: 4

Food: 2

Service: 4

Mitchell Romine

If you want a cold and soggy sandwich fresh out of the freezer go here.

Angela Lobb

Just came from the doctor where and trying to give my kids breakfast and the customer service was honestly 0 stars. I needed a moment to look at the menu and the man on the mic thought that was an issue because I was in the drive thru? Why is there a menu in the drive thru? Also, turn your mic off? Maybe have common courtesy?

Atmosphere: 1

Food: 1

Service: 1

Jette Bland

It is currently 751 pm . Me and my gf walked in a few mins ago and were told they were closed even though the door was open . And it’s not closing time .

80's-90's Retro Gaming Hour

THE WORST! Manager is clueless on how to work in customer service, or even the register when he couldn't ring up an order! The people here have the worst attitude, the tall guy makes the drink like he doesn't care about anything, dirty and area is abysmal. They force use to use the kiosk then ask if you placed an order, they don't acknowledge, I tried several times and it's just abysmal, and it's so close to my work and route that I go there almost every day, but I will no longer return to this location, and I will tell everyone I know to go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

King Titan

Not sure how a place that makes donuts could nake such bad donuts. And the employee didn't seem to know what donuts were which didn't fill me with the confidence. I elected not to try the coffee lest my anoos having a date with the toilet

Atmosphere: 2

Food: 2

Service: 2

Ed Ferris

Almost all automated has caused their customer service to be nonexistent. Keep your happiness since you are at the beach and don’t come here.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Hansen

It was 8:28pm the lights were all on including the drive through menu I waited they never asked can I help you, I got her attention and she said closed at 8:00 the website says 9:00pm. Turn out your lights and turn off the menu and everyone would know your closed. Update the website if you would rather not turn off your lights kinda miss leading to customers…

Service: 1

Zires Tinsley

Nobody answers the phone, you can call but no one will answer. All in all it's a sign of laziness and bad customer service.

Atmosphere: 2

Food: 3

Service: 1

bri

We came 15 minutes before they closed, just for one drink, and I understand it’s late but the lady decided to not take our order at the drive thru. She proceeded to ignore us but we could see her on her phone through the window.. Not trying to be rude but I just think that could’ve been handled better.

Atmosphere: 1

Food: 1

Service: 1

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