Sonic Drive-In

would not recommend going here if you like bad customer service for some mid food. i’ve personally worked at a sonic up north must just be a lot better up there out the door in under 4 was the motto even with a full lot. i don’t know when this “new management” stopped including 1 marinara with mozzarella sticks but that’s insane and the amount of attitude that was given to my by the “manager” was pretty crazy so the better option is to just go somewhere else don’t listen to their sign.

Atmosphere: 1

Food: 2

Service: 1

I gave the food one star but honestly don’t know how the food is because we usually ignored. The only reason I stopped today and am posting a review is because side of the sign that said “Give us a try under new management”. So I did, and waited at the drive though for 8 minutes with nobody answering. Ignored again like normal.

We are locals. This location is right by the beach and a water park. We never go here because of how bad the service is. Won’t be going back. If the workers are overwhelmed you’d think they would hire enough staff.

I would even be ok if they told me it would be a long wait. But the consistent ignoring is crazy.

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service. I go thru the drive thru the lady ask me to speak up because she couldn’t hear me over loud speaker so I speak louder and she tells me if I a want to yell into the speaker she won’t serve me when she asked me to speak up train employees to learn to deal w customers would not recommend here in the evening at all

The food wasn't as good as it usually is from sonic. The service was mediocre (the person who took my order thought I was in the drive through when I was in a stall.) I guess we can chop it up to being an overwhelming busy Saturday! The atmosphere was clean, and everything seemed to be working. No one was rude, it just seemed to be chaotic and unorganized.

Atmosphere: 4

Food: 3

Service: 2

Amazing service and delicious food! They are under new management and all my experiences have been 5 ☆!! Pretzel Smasher, chilli chz tots with jalapeño and an Ocean Water. Thank me later!

Atmosphere: 5

Food: 5

Service: 5

Lil Rainy Day INDULGENCE 💕 YUMMY YUMMY YUMMY make sure to unmute to hear music with video 😎
Ordered the Holiday peppermint shake and these lil Carmel croissants... opted to go thru drive thru to avoid them having to come out in the rain ... as I was waiting, the gal Jamie sacrificed dryness over exceptional service and ran my order out to me in the rain 💕🌧💪

Atmosphere: 5

Food: 5

Service: 5

This establishment truly deserves 0 stars. As a local, I’ve given this Sonic multiple chances over the years, but the service continues to be insufficient. My husband recently had knee surgery and wanted to try a smash burger, so despite my hesitation, I stopped by around 11:40 AM.

I pulled into a stall and pressed the red button on the ordering kiosk. An SUV with several kids was ordering beside me, so I expected to wait. However, once they finished, the carhop never acknowledged my stall. I waited several minutes, checked the kiosk repeatedly, and each time it confirmed that the button was activated and someone would be with me shortly. To be fair, I set a five-minute timer to give them a chance. When that timer went off, I still had not been greeted.

It’s important to note that the SUV and I were the only customers in the parking lot, and there were no cars in the drive-thru. There was simply no reason for such neglect.

This Sonic has struggled for at least the past five years, and it’s clear the owners have not been able to provide consistent food quality or customer service. At this point, it might be worth rethinking their approach—or their management entirely—because the current operation only frustrates the community.

Smash burgers rule

Atmosphere: 5

Food: 5

Service: 5

Great place to eat friendly staff

Atmosphere: 4

Food: 4

Service: 4

Unfortunately don’t know what it is but there are never enough workers, you are made to go through the drive through, the food is sometimes messed up like i got a blt with only the bacon and cheese, and then it takes 20 minutes literally

Atmosphere: 2

Food: 2

Service: 2

Stopped by and took a risk, because I was dying for one of their coneys.....was pleasantly surprised to find out they're Under New Management! I was greeted by Jamie in the Drive-Thru who was nothing short of sweet, prompt, and super helpful! My order came out fast and hot for once! She even talked me into a Halloween shake for my grandson that he absolutely loved! Thank you Jamie Lee for helping turn one of my favorite places around! Kudos on the new hire! We'll done to owners!

Atmosphere: 5

Food: 5

Service: 5

Went here around 01:30 today. Saw one worker leave and cross the street as were we were pulling in. Obviously that left one person at the store doing everything. Tried the drive thru and got no response then tried to park and order and got a girl who told us to hold on and never came back. We finally left. There were many other cars there so it was obviously not a time to leave someone by themselves. Poor management. I would give zero stars if I could.

Service: 1

Service was good initially. I ordered an egg & cheese burrito and tater tots. I was given very cold tater tots. I took them back and the manager changed them out that was hot. Which I was thankful However, they were re-dropped which made the tots very greasy.

Atmosphere: 2

Food: 1

Service: 2

Could not get the staff to acknowledge my request to place my order. Several others around me were ignored as well.

Service: 1

Messed up my order and haven’t refunded my money