While I have never had an issue with the upstairs location. The pre-TSA location is a stay as far away from it as you can. Went to get a quick bite and the very trashy girl working the counter was more interested in talking to a single customer and answering her phone then giving service. Also witnessed her taking a hit on her vape. Never got food because after 15 mins of her failing to acknowledge me I left. Worst customer service I have ever experienced and that girl show be shown the door. Stay away. PS. Amazing Airport but that downstairs restaurant is a disgusting embarrassment.
Atmosphere: 1
Service: 1
Callie Platt
Lazy and slow
Cristian Torres
Food was disgusting. Worst airport food I’ve ever had. I ordered French toast and hashbrowns. The ingredients seem like they were sourced out of a dollar store. The French toast was only toasted on one side. I took on bite of my food and threw it all away instantly. Do not eat here, buy a premade sandwich or anything else.
Atmosphere: 1
Food: 1
Service: 1
Sara Rowan
The staff is not friendly what so ever. They all look completely miserable and unhappy to be there. One gentleman man is clearly watching something on his phone as he yells out orders. They do not change gloves. The guy cooking the food seems to be the only one working. Unfortunately this is really the only food choice in the gate area. Last time I visited this place a gentleman man dropped food and attempted to pick up and give to customer. I suggest only drinks from the cooler..
Atmosphere: 1
Food: 2
Service: 1
Lotta Jax
Chicken wrap was awful. I’m writing this review while still at the airport. I finally attempted to eat it as a salad by removing the wrap, still…NOTHING! The chicken (it’s made with their chicken tenders) was all breading, no flavor at all. They were not hot at all. Very disappointed. The cashier was pleasant, the cooks were fairly friendly.
Atmosphere: 3
Food: 1
Service: 3
Luke Umfress
Howdy y’all! If they could get no stars for service that would be the choice. I stand in line with my 10 month old on my hip. Grab a bottle of water and order him some breakfast eggs, bacon, and hashbrowns. I do not have my wallet on my but I have Apple Pay and photos of front and back of all of my credit cards. When I try to pay the woman says we do not take Apple Pay. I respond no problem. I have a copy of my cards along with copy of my passport and drivers license. So we can just manually enter it in right?? The answer was no. I myself am a business owner and I am familiar with how POS systems work. She could have 100% manually entered my card information. So my lil fella got to skip breakfast on account of this lady or her management. Either way ZERO stars for this place. Get your customer service together as we frequent this airport and y’all are the only option. With a 2.6 star rating I guess you could say I should expect this level of customer service.
Service: 1
L Sitch
Bought $22 worth of food, and they wanted to charge me $1 for ice even though I had my own Stanley cup, and didn’t need their cup. Cashier lady was rude. I had to buy a cup for $1 even though i had my own cup… for ice… makes no sense 🥴
Atmosphere: 1
Food: 1
Service: 1
Shani Botha
Got severe food poisoning from the grilled fish
Food: 1
Joe Liechty
I mean, it’s basically the place you can eat once you clear security. Calling it good food would be a stretch, but if you’re willing to spend the money, you can get full. I had a shrimp sandwich, double shrimp, with onion rings and a bottle of water for a grand total of $31. It was better than being hungry waiting for my delayed flight.
Atmosphere: 2
Food: 4
Service: 4
Jim Kipp
Came because I had my heart set on fish tacos. And their fish taco was good enough, but overpriced, even for airport food. And they will prompt you for a tip on top of that. But there’s no place to sit down, except at the gate seating area. I won’t eat here again.
Cooks were wearing there gloves and then would sit on there phone and text/scroll, then go back to touching food after touching there dirty phone, gross.
Food: 1
Service: 2
Dain Vossar (Galaxy Wanderer)
Hmmm… to Beachtime Grill I traveled, in search of sustenance after the twin suns of morning did rise. Ordered I did, a breakfast bagel with egg and cheese, golden hash brown triangles, and a bottle of water. The total—$18 credits—steep for a Padawan’s purse.
Though small the bagel seemed, fresh it was and made to order. The hash browns, ah yes… crisp and hot they were.
Atmosphere: 4
Food: 3
Service: 5
Charles Blocker
The food tasted decent it was a bit pricy for a breakfast burrito but whatever it’s an airport. The service was awful they made like 3 orders ahead of mine even though it was the same thing and they showed up after I did. This all ended with me arriving in Omaha and sprinting from my car back into the airport to find a restroom. It’s the only restaurant in the airport so not much you can do. Eat before you fly if possible.
Atmosphere: 1
Food: 3
Service: 1
James Mack
Great food... especially for an airport. Awesome friendly staff too.
Atmosphere: 5
Food: 5
Service: 5
Sigrid Rasmussen
Card declined and lady at the register basically told the whole line based off how loud she yelled it. Told the line cooks about it too. Eventually got it figured out and the food was not that great. Cuban sandwich was mystery meat but the fries were cool.
While I have never had an issue with the upstairs location. The pre-TSA location is a stay as far away from it as you can. Went to get a quick bite and the very trashy girl working the counter was more interested in talking to a single customer and answering her phone then giving service. Also witnessed her taking a hit on her vape. Never got food because after 15 mins of her failing to acknowledge me I left. Worst customer service I have ever experienced and that girl show be shown the door. Stay away. PS. Amazing Airport but that downstairs restaurant is a disgusting embarrassment.
Atmosphere: 1
Service: 1
Lazy and slow
Food was disgusting. Worst airport food I’ve ever had. I ordered French toast and hashbrowns. The ingredients seem like they were sourced out of a dollar store. The French toast was only toasted on one side. I took on bite of my food and threw it all away instantly. Do not eat here, buy a premade sandwich or anything else.
Atmosphere: 1
Food: 1
Service: 1
The staff is not friendly what so ever. They all look completely miserable and unhappy to be there. One gentleman man is clearly watching something on his phone as he yells out orders. They do not change gloves. The guy cooking the food seems to be the only one working. Unfortunately this is really the only food choice in the gate area. Last time I visited this place a gentleman man dropped food and attempted to pick up and give to customer. I suggest only drinks from the cooler..
Atmosphere: 1
Food: 2
Service: 1
Chicken wrap was awful. I’m writing this review while still at the airport. I finally attempted to eat it as a salad by removing the wrap, still…NOTHING! The chicken (it’s made with their chicken tenders) was all breading, no flavor at all. They were not hot at all. Very disappointed. The cashier was pleasant, the cooks were fairly friendly.
Atmosphere: 3
Food: 1
Service: 3
Howdy y’all! If they could get no stars for service that would be the choice. I stand in line with my 10 month old on my hip. Grab a bottle of water and order him some breakfast eggs, bacon, and hashbrowns. I do not have my wallet on my but I have Apple Pay and photos of front and back of all of my credit cards. When I try to pay the woman says we do not take Apple Pay. I respond no problem. I have a copy of my cards along with copy of my passport and drivers license. So we can just manually enter it in right?? The answer was no. I myself am a business owner and I am familiar with how POS systems work. She could have 100% manually entered my card information. So my lil fella got to skip breakfast on account of this lady or her management. Either way ZERO stars for this place. Get your customer service together as we frequent this airport and y’all are the only option. With a 2.6 star rating I guess you could say I should expect this level of customer service.
Service: 1
Bought $22 worth of food, and they wanted to charge me $1 for ice even though I had my own Stanley cup, and didn’t need their cup. Cashier lady was rude. I had to buy a cup for $1 even though i had my own cup… for ice… makes no sense 🥴
Atmosphere: 1
Food: 1
Service: 1
Got severe food poisoning from the grilled fish
Food: 1
I mean, it’s basically the place you can eat once you clear security. Calling it good food would be a stretch, but if you’re willing to spend the money, you can get full. I had a shrimp sandwich, double shrimp, with onion rings and a bottle of water for a grand total of $31. It was better than being hungry waiting for my delayed flight.
Atmosphere: 2
Food: 4
Service: 4
Came because I had my heart set on fish tacos. And their fish taco was good enough, but overpriced, even for airport food. And they will prompt you for a tip on top of that. But there’s no place to sit down, except at the gate seating area. I won’t eat here again.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Cooks were wearing there gloves and then would sit on there phone and text/scroll, then go back to touching food after touching there dirty phone, gross.
Food: 1
Service: 2
Hmmm… to Beachtime Grill I traveled, in search of sustenance after the twin suns of morning did rise. Ordered I did, a breakfast bagel with egg and cheese, golden hash brown triangles, and a bottle of water. The total—$18 credits—steep for a Padawan’s purse.
Though small the bagel seemed, fresh it was and made to order. The hash browns, ah yes… crisp and hot they were.
Atmosphere: 4
Food: 3
Service: 5
The food tasted decent it was a bit pricy for a breakfast burrito but whatever it’s an airport. The service was awful they made like 3 orders ahead of mine even though it was the same thing and they showed up after I did. This all ended with me arriving in Omaha and sprinting from my car back into the airport to find a restroom. It’s the only restaurant in the airport so not much you can do. Eat before you fly if possible.
Atmosphere: 1
Food: 3
Service: 1
Great food... especially for an airport. Awesome friendly staff too.
Atmosphere: 5
Food: 5
Service: 5
Card declined and lady at the register basically told the whole line based off how loud she yelled it. Told the line cooks about it too. Eventually got it figured out and the food was not that great. Cuban sandwich was mystery meat but the fries were cool.
Food: 2
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