Dunkin'

1200 W 23rd St, Panama City
(850) 262-8107

Recent Reviews

Ana Fabriani

Janey Grey is absolutely great! Her customer service is rare these days. I'm always looking forward to having my milkshake here when she's on duty. All employees seem happy and upbeat. I highly recommend this store!

Atmosphere: 5

Food: 5

Service: 5

Andrea Harper

Everytime I go they do not get my order correct, but the food and service is

Food: 3

Service: 5

Nekeisha Chambers

I had the worst experience here this morning, there's an employee there serving food with his pants falling off of him, I was seeing every detail of his underwear and when I told him it didn't look appropriate he tossed the box of donuts with the receipt at me. I refused to be treated that way, I asked for a refund and when I tried to explain to whom I later found out is the manager,what had happened, she spoke over me trying to tell me that the employee is new and busy and was probably trying to back to work. I wasn't given a chance to speak. I can't imagine him being new and she as the manger allowed him to be at work poorly attired serving food...I took my refund and left... Never going back there again.

Service: 1

Recommended dishes: Donuts

Joseph Gray

Great service! Ask for Janay.

Atmosphere: 5

Food: 5

Service: 5

Robert Entinger

Manager (or shift supervisor?) Was having a very bad day. The other 2 girls and the cook seemed very cautious at making her angrier. She comp'ed me an extra hash Browns for my additional wait, even though my wait was minimal. I let them all know It was all good.. will return. Everyone can have a bad day.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hash Browns, Doughnut

Esco Escobar

Great!!!

Atmosphere: 5

Food: 5

Service: 5

Pcb explorer

The service was fast but the donuts were dry and had a weird taste.

Food: 1

Service: 3

Kyle Oates

Place is really turning around for the better with the new management, great

Atmosphere: 5

Food: 5

Service: 5

Devon Tackett

Hi!! I can’t reply to any of the reviews yet, but this location is under new management and we would love to fix any bad experiences in the past if you would let us!! Come and see us! I swear you will not regret it ?Parking: There’s plenty of space!Kid-friendliness: Great with kids!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Croissant, Egg and Cheese, Donuts

Ricardo MURRAY

There were two young ladies doing some work. They were very nice but

Atmosphere: 4

Food: 3

Service: 4

James Parker

Staff are great and always helpful! They also make their coffees

Atmosphere: 5

Food: 5

Service: 5

Erick Pickens

Caramel craze iced latte is to die for. This location never gets the flavor correct. I get it every day, and it tastes different. I go to the beach side location at least they get it right most of the time.General managers of these locations need to make sure recipes are being followed correctly. I'm sure they have lost business due to inconsistent taste of beverages.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Iced Latte, Large

Asheerah Brooks

My iced Carmel signature latte was amazing, but my hash browns were fried an extremely old grease, could smell it through that bag.

Atmosphere: 4

Food: 1

Service: 4

Sara Grab

Every time I come here or they make a 20 minute wait out of one order. Like I just waited 15 minutes for a coffee lol like how?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte

Michael Hetzler

We came in somewhat late and the girl was very friendly! Our coffee was very fresh! I managed this location back when it was a KFC! Love it!

Atmosphere: 5

Food: 5

Service: 5

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