McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
121 N Tyndall Pkwy, Panama City
(850) 785-8097
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 5AM - 11PM |
Tuesday | 5AM - 11PM |
Wednesday | 5AM - 11PM |
Thursday | 6AM - 11PM |
Friday | 7AM - 11PM |
Saturday | 7AM - 11PM |
Sunday | 5AM - 11PM |
McDonald's is a restaurant where customers can experience helpful and kind employees, but there may also be some issues with orders. One customer tried to use a reward code on the mobile app, but it was declared invalid. The staff member at the window went out of her way to assist by downloading the app and using her own code. Another customer ordered a sausage/egg/cheese McMuffin, but received a regular egg McMuffin with Canadian bacon instead. The customer was disappointed, but shared the blame for not confirming the order. On a positive note, employee Shenika was recognized for handling a difficult customer situation in a professional manner.
Recent reviews mention that McDonald's offers great and speedy service, with helpful and efficient staff such as Xion, Amber, Dre, Kya, Kylie, Lucas, Dallas, and the rest of the crew. Customers appreciate the consistency of salty fries, burgers that bring nostalgia, and the taste of their Coke cups. However, some customers with gluten allergies still enjoy hash browns and apple slices, hoping for more gluten-free options like a burger bun or nuggets made of rice flour. Despite this, many still give four stars for affordability and the ability to enjoy fries without judgment, sometimes bringing their own Tupperware.
The restaurant is also praised for staff members like Tamera, who turned a long, busy line into a positive experience. Her infectious smile, laughter, and upbeat attitude helped get everyone's order straightened out quickly, leaving customers with smiles and laughter. She is seen as a major asset to any job she dreams of, showing excellent customer service and a cheerful spirit.