Panda Express

524 E 23rd St, Panama City
(850) 763-8821

Recent Reviews

Ceasar Gonzalez

It's a sad reality that inflation is hitting everyone but, Panda Express tkaes the 1st place when it comes to cutting the size of the portions they serve you. Their rice is almost always messed up and their portions get smaller day after day. Not sure if it is only this location but, I wouldn't go there again if possible.

Jenn

Food is good quality and good portions. Their service for to-go orders is lacking. If food is to be ready at a specific time, 30min after that time is pushing it. Online orders are never ready at the given time. On several occasions we have gotten there and they have "misplaced" our order so we have to wait for them to make it.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Chow Mein

Lenny Baker

Good food, good staff.

Food: 5

Service: 5

Recommended dishes: Plate, Bowl, Fried Rice

Shondra Hicks

We were here for Spring Break and we got there 30 minutes before closing and the line was to the door. They were out of almost everything and refused to make any more food despite all of the customers in line and at the drive thru. The Manager on duty Kweli had a horrible attitude and kept rolling her eyes at us and was not helpful at all. Jairo one of the other employees was ultimately extremely helpful and we were able to get some real customer service.

Carl Johnson

Still good

Atmosphere: 5

Food: 4

Service: 4

Alexis Denson

I ordered food from them and got food poising this morning. I called to speak to the manager who refused to speak to me. Gave me corporates number as it didn’t help since they are closed today. I tried to call them back and they keep declining my calls. I asked for a refund and they told me that corporate would have to handle that. They stated they do not offer refund unless it’s within the same day. I was NOT going to make it a big issue but the Assistant Manager Haiti/Heidi could have done her job to answer the phone instead of making the cashier do the talking. This is my 2nd time eating here & I will NEVER AGAIN! Talked to my brother and he got food poisoning from them on Tuesday and that was the only thing he ate that day too. ATP they know they are giving food poisoning because the manager didn’t even address me in the phone, but immediately was like call corporate. I’m going to call somebody but it will be higher than corporate.

Atmosphere: 1

Food: 1

Service: 1

Secret Shopper

You open at 10:00 why am I waiting 30 min for you to cook chicken when you knew you was gonna have customers at 10:00 when you open?! I get food takes time to cook but what are you serving your customers at 10:00 if nothing is ready yet?

Railee Oost

The service here was Trash af ngl..mans was rude ngl and bruh forgot that sauce, you know! Bruh made me feel like when my dad asked me to hold that flashlight.. unwanted and a disappointment ong ngl. Food was mid, manz was trash… do better panda! Much love

Atmosphere: 1

Food: 4

Service: 1

Cody Brandon Cargle

Well everyone I am not big into Chinese food but this is my first time physically trying this place as a whole and this location since I am originally from Metro Atlanta area of Georgia where there are several locations of this place and this place was delicious love the orange chicken, rice, and fortunate cookies, definitely will be back! ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice

Noah Henry

I dont even know how to start this review.I get there, at 6 PM, on a Monday night. I order my usual, a bowl and a plate. When I go to pick my entrees, I realize that the stoves arent on and nothing is cooking, unlike when i usually get there and everything is in full swing. People are cleaning the stove vents and wiping down counters. I ask, “Are you guys not cooking anymore?” The guy taking my order looks at me and says “We are out of ingredients.” I respond, saying “Youre…out of ingredients?” With hours until they close, and a full lobby, they ‘ran out of ingredients’. After that, i am at a loss for words. I understand that it CAN happen. I highly doubt that it could happen on a Monday night.

Atmosphere: 3

Food: 4

Service: 1

Brigette Doolin

Received some pretty horrible quality food here recently. I will not be returning. I pretty much wasted my money ordering here. If my food was freshly made, maybe it would’ve been better.

Food: 1

Service: 1

Mason Mata

Found a big long hair in my food as soon as I opened it.

Atmosphere: 1

Food: 3

Service: 1

Travis M

Came thru @9pm on a week day only to be greeted with a limited menu due to them closing early . Let’s stay open until the time we advertise thanks !! ?

Atmosphere: 1

Food: 1

Service: 1

Isaac McDonald

Sitting and waiting to receive the doordash that I see just sitting on the counter, already gave the name but they more worried about this takeout.....unassigned and not worried about them 9 dollars...management need to do better about the employees customer service

barbi mils

What a great change the young men were full of energy ..service with a smile excellent customer service!! Made us fresh chowmein very

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chow Mein, Teriyaki Chicken, Fried Rice

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