I'm a vegetarian and I've been eating Egg and Cheese burritos from sonic for years. They couldn't seem to understand that I simply wanted an egg and cheese burrito with no bacon and no sausage on it, but they couldn't seem to process that. Instead I got burrito with everything under the sun on it, INCLUDING MEAT AND TOMTATOES AND I DESPISE TOMATOES. Disappointing truly, will never order food for myself from this sonic again.
Atmosphere: 1
Food: 1
Service: 1
William Prieto
A person taking our order was very polite and conscientious. Food was wonderful. Thank you.
Atmosphere: 4
Food: 5
Service: 5
Annie Hicks
Could barely hear speaker on drive thru. Almost a whisper.. Almost had to take out of the car to hear. Staff apologies, not their fault.
Atmosphere: 5
Food: 5
Service: 5
Lisa Broadway
Had our food in about 10 to 12 minutes
Atmosphere: 5
Food: 5
Service: 5
Maite Cabrera
I ordered just a couple minutes ago a strawberry slush and I still trying to find where the strawberry went lol . I used to love going there but this really disappointed me .
Atmosphere: 3
Food: 1
Service: 4
Brenda Gortman
Fast, decent food served with a smile. We used the app this time and received med. Slushes for $1.00 each
Atmosphere: 5
Food: 5
Service: 5
spencer
I have gave them 4 chances, every time I went it has been issues after issue after issues. Not sure if they don’t know what’s on there menu or what honestly. They always mess up my order literally every time. Customer service is an absolute 0 not even a “hey” “how’s it going” im very disappointed. I tried multiple and just figured it was them training someone new. I think whoever is training these people is not doing a good job at all. They need an updated card system. The fact they can’t use chip is wild to me. DO BETTER. I advise going to Lynn haven one not much further away tbh.
Atmosphere: 1
Food: 1
Service: 1
Richard Cox
Slowwwwwest drive through ever with only 6 cars, 45 minutes late still in line. Next to the window, that was.
holmes1156
30 minuets in drive through what is the problem
Ashlee Wiggins
Drive thru was slow even though it was only 2 people in the drive thru but the strawberry slush with needs was delicious and my new favorite
This place used to be fast. Now it's kind of a wait when you order. The staff is always nice tho. Food is always great. If you are in a hurry I wouldn't stop here tho. 🙂
Atmosphere: 4
Food: 5
Service: 3
Adam Brown
Awful experience. The food was clearly old and should never have been served. The ice cream was sour. One bite made me sick. I will never patronize this location again.
Atmosphere: 1
Food: 1
Service: 1
Nik Rimes
It's a Sonic
Atmosphere: 4
Food: 4
Service: 4
Karen Jones
Sonic has changed a lot, it is definitely not like is use to be. The food is still pretty good. The service time is getting better. Slow, but getting better.
Atmosphere: 3
Food: 4
Service: 3
Vanessa Capps
Terrible service . I ordered a unicorn slush through drive thru . Realized that I did not have my card but I can do Apple Pay . I got out of drive thru line went to order online instead with my card. It said the item was unavailable at that store but they had my drink made it was available at that store I’m guessing they had a technical problem. I asked could I just order a slushy for the same price and they just give me the unicorn one. The guy said flat out no. In no way shape or form tried to accommodate me at all and couldn’t explain why it said the item was unavailable however they was able to make it in store. That’s absolutely poor customer service poor problem solving skills and I’d like to know who the GM is that’s running a store like that.
I'm a vegetarian and I've been eating Egg and Cheese burritos from sonic for years. They couldn't seem to understand that I simply wanted an egg and cheese burrito with no bacon and no sausage on it, but they couldn't seem to process that. Instead I got burrito with everything under the sun on it, INCLUDING MEAT AND TOMTATOES AND I DESPISE TOMATOES. Disappointing truly, will never order food for myself from this sonic again.
Atmosphere: 1
Food: 1
Service: 1
A person taking our order was very polite and conscientious. Food was wonderful. Thank you.
Atmosphere: 4
Food: 5
Service: 5
Could barely hear speaker on drive thru. Almost a whisper.. Almost had to take out of the car to hear. Staff apologies, not their fault.
Atmosphere: 5
Food: 5
Service: 5
Had our food in about 10 to 12 minutes
Atmosphere: 5
Food: 5
Service: 5
I ordered just a couple minutes ago a strawberry slush and I still trying to find where the strawberry went lol . I used to love going there but this really disappointed me .
Atmosphere: 3
Food: 1
Service: 4
Fast, decent food served with a smile. We used the app this time and received med. Slushes for $1.00 each
Atmosphere: 5
Food: 5
Service: 5
I have gave them 4 chances, every time I went it has been issues after issue after issues. Not sure if they don’t know what’s on there menu or what honestly. They always mess up my order literally every time. Customer service is an absolute 0 not even a “hey” “how’s it going” im very disappointed. I tried multiple and just figured it was them training someone new. I think whoever is training these people is not doing a good job at all. They need an updated card system. The fact they can’t use chip is wild to me. DO BETTER. I advise going to Lynn haven one not much further away tbh.
Atmosphere: 1
Food: 1
Service: 1
Slowwwwwest drive through ever with only 6 cars, 45 minutes late still in line. Next to the window, that was.
30 minuets in drive through what is the problem
Drive thru was slow even though it was only 2 people in the drive thru but the strawberry slush with needs was delicious and my new favorite
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
This place used to be fast. Now it's kind of a wait when you order. The staff is always nice tho. Food is always great. If you are in a hurry I wouldn't stop here tho. 🙂
Atmosphere: 4
Food: 5
Service: 3
Awful experience. The food was clearly old and should never have been served. The ice cream was sour. One bite made me sick. I will never patronize this location again.
Atmosphere: 1
Food: 1
Service: 1
It's a Sonic
Atmosphere: 4
Food: 4
Service: 4
Sonic has changed a lot, it is definitely not like is use to be. The food is still pretty good. The service time is getting better. Slow, but getting better.
Atmosphere: 3
Food: 4
Service: 3
Terrible service . I ordered a unicorn slush through drive thru . Realized that I did not have my card but I can do Apple Pay . I got out of drive thru line went to order online instead with my card. It said the item was unavailable at that store but they had my drink made it was available at that store I’m guessing they had a technical problem. I asked could I just order a slushy for the same price and they just give me the unicorn one. The guy said flat out no. In no way shape or form tried to accommodate me at all and couldn’t explain why it said the item was unavailable however they was able to make it in store. That’s absolutely poor customer service poor problem solving skills and I’d like to know who the GM is that’s running a store like that.
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