Subway
17304 Panama Beach Pky, US-98, Panama City
(850) 235-1971
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
One of the best experiences I've ever had at Subway everything looked very fresh and clean
Atmosphere: 5
Food: 5
Service: 5
Theyll send you coupons with this Subways address then when you go there with them to redeem a buy 1 get 1 they say we don't take those here. It's a ploy to get you in there and pay for things full price the woman behind the counter was rude and I'll never give them my business again
Atmosphere: 1
Food: 3
Service: 4
This was by far one of the worst customer service experiences I’ve ever encountered. To begin with, the staff refused to honor valid, non-expired coupons without any clear explanation. Instead of addressing the issue professionally, they dismissed it outright.
When I placed my order for a specific meal, I was served something completely different because they “didn’t have it,” yet I was still charged full price for the item they chose for me. When I politely pointed out that it wasn’t what I ordered, the employee (arab guy who appeared to be in a managerial role) slammed the food down on the table in an unprofessional and disrespectful manner.
On top of that, half of the seating area was deliberately closed off, leaving customers with little to no space. The combination of poor service, lack of transparency, and outright rudeness makes it clear that customer satisfaction is not a priority at this establishment.
If you value basic respect, professionalism, or honesty in a business, I strongly recommend taking your money elsewhere. This place does not deserve loyal customers.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE Customer service from beginning to end.
Aggression. All answers were no. No willingness to cooperate… Never again will I dine in this location.
Atmosphere: 1
Food: 1
Service: 1
A wonderful restaurant, great service and equally wonderful sandwiches.
Atmosphere: 5
Food: 5
Service: 5
The older Indian gentleman was extremely rude and off putting. Not only was he rude to me, he was rude to every single customer in line. I only write this review as this is the 4th time he has been consistently rude to me or others in the store. After reading the other reviews on this location i appear to not be the only one having these problems!
Atmosphere: 2
Food: 3
Service: 1
Who works in sandles, and doesnt have the proper attire in a work place.
Atmosphere: 2
Food: 3
Service: 1
Very slow service and dirty place in general.
Atmosphere: 1
Food: 1
Service: 1
The worst. I had a online order and I was trying to show that I paid on my app. He cut me off and said that he didnt care what was on the app. Then snatched the sub out of my hand.
Atmosphere: 1
Food: 1
Service: 1
Went in 20 til they closed and they refused to serve us. Lock the door if you can’t help people bc you want to go home. It was my husband, myself and our 3 year old. The girl (not foreign, not white) in the front never once spoke to us. I asked her several times if it was too late and she looked at me on the third time and just walked to the back. The utter disrespect. Had her manager come out and tell us they couldn’t serve us bc it was 9:40 and they close at 10. Ofc we were getting Togo.
Restaurantji Recommends
Subs are great and ingredients are fresh!
Worst customer service and the white guys iss raisist and soo rude i am never goona come worst employee but the girl was soo good
If you don't accept coupons, then put a sign up stating this.
I recently placed an order from here and was met with unprecedented aggression from the Indian guy.To make matters worse, he handled my food without wearing gloves, which raises serious food safety concerns.
After further looking into the situation, I discovered troubling claims about the Indian gentleman who served me, with information that he is a well known racist.
As a customer, I believe everyone deserves to be treated with basic respect and dignity, regardless of their background. I hope Subway corporate offices takes these matters seriously and addresses them promptly, both in terms of staff conduct and health code compliance.
I never thought I’d have to write something like this, but my recent experience at Subway left me shocked and deeply disappointed. During my visit, I was treated with clear disrespect and hostility that I can only describe as racially motivated. The staff’s tone, body language, and overall behavior toward me were completely different from how they treated other customers who didn’t look like me. No one should ever feel singled out or unwelcome because of the color of their skin especially not in a place where they’re spending their money. I expected to enjoy a quick meal, not to be reminded that racism still exists in such blatant ways.
Loading...