Subway
3900 Pembroke Rd #103, Pembroke Park
(954) 985-4253
Recent Reviews
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Terrible service, won’t be coming back.
We came to this Subway tonight around 8:45 PM with my family. The hours on the door and online said they close at 10 PM, so we figured we were good. A woman was cleaning the floor, saw us, and came to unlock the door—but from the moment we walked in, she made us feel like we weren’t welcome. Gave us a bad look, clearly annoyed we had come in.
We ordered anyway, and one of our combos came with a fountain drink. Instead of letting us use the machine (which was right there), she said: “You’ll have to take a bottle from the fridge, I already cleaned and closed that. I’m closing soon.” Mind you, it wasn’t even 9 yet.
We paid and sat down to eat. The moment she saw us sit, she immediately said, “Oh, but I close at 9,” basically telling us we couldn’t stay and eat. We pointed out that the hours say 10, and she just shrugged and said, “Yeah, it’s not updated, we close at 9.”
It was literally 8:57. She just didn’t want to wait 10 minutes while we ate. This is the second time this has happened to us at a Subway, and we’re officially done. The staff clearly doesn’t care, they lie about the hours, and they make you feel like a burden instead of a customer.
If you want decent service, go somewhere else. Not worth the attitude.
Atmosphere: 1
Food: 1
Service: 1
Went in to order a sandwich and all the vegetables and toppings were full of gnats. I walked out.
Food: 1
I’ve been here for about 25-30 minutes now and no one ever came back they had a sign on the door saying they’ll be back in 5 minutes & never came back so I drove off
Great service ?????
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
This is the worst subway I writing this at 9:09 pm on a Friday. I came here on my break and the worker had the lights off to come outside with his friends. He say he took it among himself to close early because he wasn’t getting customers, but he’s getting paid on the clock sad to say. He did know I understand Arab and his friends was laughing say F-him. Someone like this guy should even be in a subway chain let along any chain stealing company time. Thais happened on 12/22/2023 exactly at 9:05 pm and the store suppose to close at 10:00 pm. I will be notifying corporate about this matter.
Atmosphere: 1
Service: 1
DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Toaster dose not even get sandwich warm even with double toasting it. Also any place that still requires their employees to wear a mask at this point automatically gets 1 star from me.
Atmosphere: 1
Food: 1
Service: 1
Not working on 2.45 pm
My experience was great ? I forgot my coupon and the manager still give me my discount who does that ? ? ? ? ? ? thank you subway ? manager ?
Vegetarian options: They have vegetarian options
Kid-friendliness: Kids stuff just the way they want it and sitting is great ?
Parking: A lot I have never had problems parking
Wheelchair accessibility: Wheelchair ♿️ has their special parking and feature
I went and waited 10 minutes there was nobody event after 6pm no bueno
Restaurantji Recommends
just left from there started to eat my food steak and cheese and the steak is rotten
I went and waited 10 minutes there was nobody event after 6pm no bueno
Nikki Myers is a great employee and she is very helpful and respectful
Very rude employe or owner as I was opening door to enter I was Told leave in a rude way because they are closing and it was only 12:30 pm.
How does this place not have 5 stars? I've been going here for 2+ years and have experienced nothing but the best customer service.I've even had the opportunity to meet the owner. Him and his staff are friendly and deliver quality time after time. The food is always fresh and they always have what I need. Easily one of the best Subways I have ever been to.
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