Bounce Beach Pensacola

Terrible service. No manager present and server did not seem to care that it took over 45 minutes to get our food.

We’re visiting from Atlanta and truly had a great experience. The food was wonderful and Gabe, one of the managers was an absolute delight. He gave some great suggestions from our visit. He checked on us and made sure everything was top notch! Heather was also nice. Would truly return and recommend.

My first time here and i am a local and the manager Gabe came up to check on myself and my boyfriend…was very nice and very welcoming!! Rare to find a manager that does that these days!! My dinner wasn’t up to par but Gabe went above & beyond to correct it!! Beautiful place …friendly staff…one happy customer!! I will definitely be back!! Highly recommend this beautiful restaurant!! Tkxs Gabe!! You ROCK!!!

Gabe is the Bomb!
Rare find …a manager that actually continues to drop in on his clients and see how they’re doing while taking care of his staff! Amazing personality!
We are locals and will come back!

We had a very large party there. The staff were all wonderful and did their best to keep up with everyone so that they all had everything they needed was a wonderful place to go!!!

Great food and atmosphere. The manager, Gabe, was extremely personable and even took our family to the rooftop area to grab a photo. We will definitely be back!

Best place ever

This was the best place we had a large party and was served so fast. The kids were able to play games while we waited for the food which was brought out very quickly
Can’t wait to come back
Best food ever

Enjoyed everything from Greeting at the front door to the seating on the patio. Very beautiful view and felt good sitting out here with the fans going. The ambiance was great. Our waitress kamille was great and very attentive. Gabe was great and definitely the vibe you need walking in the door. I had the spicy pasta with shrimp and it was delicious. We also had the spinach dip and the chips were freshly fried and homemade. The buffalo chicken wings were delicious. We tried the dry rub and didn’t really like it. The chef came out and apologized and redid them for the buffalo. Great job and the wings came out delicious. The bartenders on the main floor for happy hour were amazing (Christina and Heather P).

UPDATE: We came back for Happy Hour 3-5. Now this was a different experience. I would rate it ONE STAR AND TWO THUMBS DOWN 👎🏾 👎🏾. As I stated before THE MAIN FLOOR BARTENDERS Christina and Heather P WERE AMAZING. Happy Hour was not well prepared. They only serve happy hour items (2 items, $1 oysters and half off wine) on the main floor and we were told we could get the same service upstairs but clearly the communication between the managers and staff workers was not clear and the staff was not informed of that policy. The bartenders on the main floor were great. They took care of us. While the upper deck gave excuses as to why they refuse to serve happy hour food and drinks BUT you could order food? Made no sense as you can order oysters upstairs but not happy hour oysters??? If you weren’t serving food up there at all then it would definitely make sense but this was not the case. The manager upstairs DC was confrontational instead of explaining why happy hour wasn’t being served, he gave some weird excuse as to him serving one floor over the other and they are the deck that isn’t worried about having a good vibe up there because they know they are pretty much the best deck and the other floors need to be filled first????? Weird answer coming from a so called manager. Clearly he needs some training. All floors in this place should be equally divided with several option being provided to everyone. As a patron I’m not trying to be confrontational but give you advice as how to succeed but clearly he doesn’t take constructive criticism well. A good manager would had explained this in a professional manner maybe explain it as “this was their first time doing happy hour and as of now they are just testing the process and maybe say I apologize for the inconvenience and we will work on seeing if we can make some changes to this policy next time” because his terrible attitude about input that could make it better was unacceptable. We weren't the only patrons sent up there, the couple next to us also seen and heard him and stated they were sent up there too and that makes no sense. Fix this if you can or this may end up another business dead in the water on the beach as customer service is the key cause your food can be great but that’s not the only thing that will keep your doors open.

Aurie was great, had excellemt service and told us about the area as were from the UK

Had an amazing time at Bounce thanks to Christian behind the bar. She’s the perfect mix of professional and personable—quick with the drinks, always attentive, and made everyone at the bar feel welcome. Her energy set the tone for a great night. Definitely one of the best bartenders I’ve had in a while. Ask for Janice if you want your night to start right!

We come to Navarre every summer and we took the short beautiful drive to Bounce in Pensacola. My oh my, was it totally worth it!! The food was nothing short of amazing, the atmosphere was top notch, and the service even better! We had Ari as our server and he was amazing!! Not only was he working hard but so was everyone around! If you are anywhere near you should DEFINITELY make the trip! We will drive down every time, and so should you!!!

Heather P!!! so polite and welcoming !

Our server Jenna C was outstanding.

Lisa was incredible