Bounce Beach Pensacola

The manager was amazing and made sure everyone was taken care of, but the food was subpar. Their menu is pretty limited. We got the spinach artichoke dip and it tasted like it was from a box and lacked artichokes. We also got the Mahi with rice and vegetables. The fish was dry, but the veggies and rice were pretty good. The service was great, but they need to increase the quality of their food.

Great food. Met the front house manager and he was super nice and carried us around to rooftop. Great atmosphere and friendly staff.

🌴 Great atmosphere…. Great Food 🌴

Absolutely amazing - the atmosphere is great! The food quality is hands down amazing for a beach restaurant! We were so surprised our first visit! Second visit food quality was still outstanding! This is definitely a wonderful new addition to our beach!

Terrible service. No manager present and server did not seem to care that it took over 45 minutes to get our food.

We’re visiting from Atlanta and truly had a great experience. The food was wonderful and Gabe, one of the managers was an absolute delight. He gave some great suggestions from our visit. He checked on us and made sure everything was top notch! Heather was also nice. Would truly return and recommend.

My first time here and i am a local and the manager Gabe came up to check on myself and my boyfriend…was very nice and very welcoming!! Rare to find a manager that does that these days!! My dinner wasn’t up to par but Gabe went above & beyond to correct it!! Beautiful place …friendly staff…one happy customer!! I will definitely be back!! Highly recommend this beautiful restaurant!! Tkxs Gabe!! You ROCK!!!

Gabe is the Bomb!
Rare find …a manager that actually continues to drop in on his clients and see how they’re doing while taking care of his staff! Amazing personality!
We are locals and will come back!

We had a very large party there. The staff were all wonderful and did their best to keep up with everyone so that they all had everything they needed was a wonderful place to go!!!

Great food and atmosphere. The manager, Gabe, was extremely personable and even took our family to the rooftop area to grab a photo. We will definitely be back!

Best place ever

This was the best place we had a large party and was served so fast. The kids were able to play games while we waited for the food which was brought out very quickly
Can’t wait to come back
Best food ever

Great atmosphere with different vibes on each of their 3 floors. Walk up bar from the beach. Food is yummy with some unique flavor spins on everyday classics. PERFECT spot to enjoy before, during or after a beach day!

Not sure how to rate it. Great decor and view. Oysters and wings were good but the peel and eat shrimp had way too much seafood seasoning sprinkled on it. The server forgot my husband’s iced tea and our curly fries. She eventually told us our fries got delivered to another table. Fries were not taken off our ticket. Also, my husband ordered a hurricane that was served in a Tom Collins glass. Undecided if we will give it another chance. Our bill with tip was almost $170- so we expected more. Shame because beach restaurants are dependent on us locals during the off-season.

Enjoyed everything from Greeting at the front door to the seating on the patio. Very beautiful view and felt good sitting out here with the fans going. The ambiance was great. Our waitress kamille was great and very attentive. Gabe was great and definitely the vibe you need walking in the door. I had the spicy pasta with shrimp and it was delicious. We also had the spinach dip and the chips were freshly fried and homemade. The buffalo chicken wings were delicious. We tried the dry rub and didn’t really like it. The chef came out and apologized and redid them for the buffalo. Great job and the wings came out delicious. The bartenders on the main floor for happy hour were amazing (Christina and Heather P).

UPDATE: We came back for Happy Hour 3-5. Now this was a different experience. I would rate it ONE STAR AND TWO THUMBS DOWN 👎🏾 👎🏾. As I stated before THE MAIN FLOOR BARTENDERS Christina and Heather P WERE AMAZING. Happy Hour was not well prepared. They only serve happy hour items (2 items, $1 oysters and half off wine) on the main floor and we were told we could get the same service upstairs but clearly the communication between the managers and staff workers was not clear and the staff was not informed of that policy. The bartenders on the main floor were great. They took care of us. While the upper deck gave excuses as to why they refuse to serve happy hour food and drinks BUT you could order food? Made no sense as you can order oysters upstairs but not happy hour oysters??? If you weren’t serving food up there at all then it would definitely make sense but this was not the case. The manager upstairs DC was confrontational instead of explaining why happy hour wasn’t being served, he gave some weird excuse as to him serving one floor over the other and they are the deck that isn’t worried about having a good vibe up there because they know they are pretty much the best deck and the other floors need to be filled first????? Weird answer coming from a so called manager. Clearly he needs some training. All floors in this place should be equally divided with several option being provided to everyone. As a patron I’m not trying to be confrontational but give you advice as how to succeed but clearly he doesn’t take constructive criticism well. A good manager would had explained this in a professional manner maybe explain it as “this was their first time doing happy hour and as of now they are just testing the process and maybe say I apologize for the inconvenience and we will work on seeing if we can make some changes to this policy next time” because his terrible attitude about input that could make it better was unacceptable. We weren't the only patrons sent up there, the couple next to us also seen and heard him and stated they were sent up there too and that makes no sense. Fix this if you can or this may end up another business dead in the water on the beach as customer service is the key cause your food can be great but that’s not the only thing that will keep your doors open.