Pinecrest Bakery - Pinecrest

We ordered 6 sandwiches from this location in Pinecrest 3 traditional Cuban and 3 traditional steak on the telephone. When I got there to pick these up I was told that they ran out of Cuban bread and had to put it on sweet bread? I should have been called and told this and I would have cancelled this order. I am not a lawyer but I think this is called a bait and switch. I was in a hurry and did not look at the receipt nor signed it I was charged an additional $10.81 for a gratuity I did not approve and will be disputing with my credit card company. With so many other eateries like this you should not waste your hard earned money in this place.

Very good service and excellent food. Very friendly and attentive workers

Atmosphere: 5

Food: 5

Service: 5

My wife and I discovered this place by chance, we were struck by the amount of food they had. The coffee is good but the sandwiches are delicious.

Atmosphere: 5

Food: 5

Service: 5

Pinecrest Bakery offers a wide selection of authentic Cuban desserts and dishes. The coffee is excellent and the service always friendly. Perfect for a quick breakfast or a sweet break during the day. Welcoming environment and flavors reminiscent of home.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Colada, Super Cubano

The best!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Cortadito, Pastelito, Pan Con Tortilla

Best Cuban bread I’ve ever had ! We had a Cuban Sandwich and also a Steak Sandwich ( pan con biftec) . Servers are friendly, the food is well priced and the sandwiches were delicious! Will definitely go back and next time I have to get some bread to take home ! Gracias por las atenciones y la buena comida !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Sandwich

I’ve been to Pinecrest Bakery several times and I’ve never had a problem until today. Upon paying the machine doesn’t let you remove tip and I got charged tip without my consent. The lady behind the counter didn’t even greet me or even talk to even deserve that tip. I think it’s ridiculous how Pinecrest Bakery is letting this happen. You have lost a paying customer.

Atmosphere: 1

Food: 1

Service: 1

I am a fan of Pinecrest Bakery, but I have recently realized that not all locations are the same since they are franchises. I want to share my recent issue. I ordered some croquettes and a soda, and when I went to pay, I tried to remove the tip that the machine automatically added. Every time I tried to remove it, it kept increasing the tip percentage. This made the process confusing for customers. I asked the employee to reset it, and when I pressed the green button to pay with my card, the screen showed the correct amount. However, after the transaction, I received a message from my bank indicating that I had been charged an additional $4 that I neither authorized nor intended to give as a tip.

Please, customers, be aware of what is happening at this location before you pay. I hope not to return here, as this is not how customers who bring money to this establishment should be treated.

Atmosphere: 1

Food: 1

Service: 2

Prices are not the same from the board and when they ring it up!! Which is totally illegal.

Atmosphere: 2

Food: 3

Service: 2

It's a shame that this place who used to be nice and clean ,now is dirty and messy …
dirty tables the floor full of dirty napkins , through the window you can see hundreds of receipts … Pinecrest Bakery you can do better

Atmosphere: 1

Food: 4

Service: 4

The staff is always kind and helpful

Atmosphere: 5

Food: 5

Service: 5

Best experience. Super good food and service

Atmosphere: 5

Food: 5

Service: 5

I cannot start my day without visiting here. This location is the best. The food quality is excellent and the service is over the top. The location is always very clean. This is an excellent place to have breakfast or lunch and relax in non rushed atmosphere. The staff goes above and beyond to ensure I am happy and satisfied. I enjoy the excellent coffee and the sunshine wrap for breakfast is the best, I urge everyone to try the Sunshine wrap the Pan De Bono special. I have taken the pastolitos and food to business meetings and they are always a hit. There is both inside and outside seating and you can go here anytime 24/7 and find an excellent meal and a relaxing atmosphere and quality service. It is very obvious that the leadership of this location cares very much and works hard to ensure everything here is always the best. The ownership should be proud for this location. It is obvious by the investment in quality employees and support in all areas of this location.

Kid-friendliness: Yes very kid friendly. What child does not love a good bakery?

Wheelchair accessibility: this location can facilitate wheel chairs both inside and outside

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Breakfast Sandwich, Media Noche

The best attention and service ❤️

Atmosphere: 5

Food: 5

Service: 5

Excellent service, if you want to eat the best pastries and the best mommy's coffee with milk at ? in
Pinecrest?

Atmosphere: 5

Food: 5

Service: 5