Waste of my money .chicken smells off sour. Threw out .
Nisleyda Lopez
They lack a little attention, and the chickens are not always good
Atmosphere: 4
Food: 3
Service: 4
Yogi Vee
One of the best Pollo locations in Miami! Not sure about previous reviews, maybe new management but as of recently, everything is on point. From the food to the staff 👏 the staff is so respectful & courteous. And the food is exactly as the pictures on the website. Some locations don’t have the new menu items but this location does. I purposely go out of my way only to eat at this location 😅 for real for real lol the new sandwiches & the cheesy yuca bites are my favorite
Atmosphere: 5
Food: 5
Service: 5
True Star (True Star)
I came here twice this week . Both times burned chicken. I thought it might have been one bad day. But seems to be the norm around here.
Leslie McConachie
Love Pollo!! Miss it a lot. The chicken, rice and beans, always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Loko Squirrel
Delicious food and such friendly service.
Atmosphere: 5
Food: 5
Service: 5
Jorge Gonzalez
Good fast meal. Tasty chiken and pork
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Original Family Meal, Cuban Sandwich, Tropical Trio
Carlos
Employees and manager with the long hair and braid are more concerned with drive thru than inside customers!! 3 people for a catering to go while I’m trying to place an order order inside. Manager is very rude and unprofessional!!
Atmosphere: 2
Food: 3
Service: 1
Gloria Eminhizer
Love this place!! Always soooo gooood! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo's Chicken Soup - Bowl, Boneless Chicken Breast - Entrée Only
Fresh chicken and sides. Hate the plastic spoons fks knives etc. Great bang for your dollar but ....🤦🏻
Atmosphere: 2
Food: 3
Service: 4
Corinne Smith
I ordered a large catering order and Maria, the manager, took such great care of us. She was knowledgeable and friendly and assured us all would be completed on time and with 100% accuracy. She even gave us her cell number, in case we needed to contact her. She went above and beyond, such a gem. The food was delicious and reasonably priced for the large group that we were serving. I have ordered catering at Pollo Tropical at other locations and it has been very good - but this experience was GREAT and I will surely be back each time we order. Thank you, Maria!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Martin, PT
When I’m tired from work and want a good meal I go through the drive through but I feel a great person who always is kind and offers an unconditional smile is Mr. Armon At the drive through window which makes it worth me going back without hesitation.
Atmosphere: 5
Food: 5
Service: 5
Alejandro Anello
Great place for fast food. Chicken is always tender and you can taste the cuban flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropichop for 10 People, Black Beans, Cheesy Yuca Bites
Quick and tasty!
Waste of my money .chicken smells off sour. Threw out .
They lack a little attention, and the chickens are not always good
Atmosphere: 4
Food: 3
Service: 4
One of the best Pollo locations in Miami! Not sure about previous reviews, maybe new management but as of recently, everything is on point. From the food to the staff 👏 the staff is so respectful & courteous. And the food is exactly as the pictures on the website. Some locations don’t have the new menu items but this location does. I purposely go out of my way only to eat at this location 😅 for real for real lol the new sandwiches & the cheesy yuca bites are my favorite
Atmosphere: 5
Food: 5
Service: 5
I came here twice this week . Both times burned chicken. I thought it might have been one bad day. But seems to be the norm around here.
Love Pollo!! Miss it a lot. The chicken, rice and beans, always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Delicious food and such friendly service.
Atmosphere: 5
Food: 5
Service: 5
Good fast meal.
Tasty chiken and pork
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Original Family Meal, Cuban Sandwich, Tropical Trio
Employees and manager with the long hair and braid are more concerned with drive thru than inside customers!! 3 people for a catering to go while I’m trying to place an order order inside. Manager is very rude and unprofessional!!
Atmosphere: 2
Food: 3
Service: 1
Love this place!! Always soooo gooood! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo's Chicken Soup - Bowl, Boneless Chicken Breast - Entrée Only
Restaurantji Recommends
Fresh chicken and sides. Hate the plastic spoons fks knives etc. Great bang for your dollar but ....🤦🏻
Atmosphere: 2
Food: 3
Service: 4
I ordered a large catering order and Maria, the manager, took such great care of us. She was knowledgeable and friendly and assured us all would be completed on time and with 100% accuracy. She even gave us her cell number, in case we needed to contact her. She went above and beyond, such a gem. The food was delicious and reasonably priced for the large group that we were serving. I have ordered catering at Pollo Tropical at other locations and it has been very good - but this experience was GREAT and I will surely be back each time we order. Thank you, Maria!
Atmosphere: 5
Food: 5
Service: 5
When I’m tired from work and want a good meal I go through the drive through but I feel a great person who always is kind and offers an unconditional smile is Mr. Armon At the drive through window which makes it worth me going back without hesitation.
Atmosphere: 5
Food: 5
Service: 5
Great place for fast food. Chicken is always tender and you can taste the cuban flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropichop for 10 People, Black Beans, Cheesy Yuca Bites
Very good
Atmosphere: 5
Food: 5
Service: 5
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