Dunkin'
800 Cypress Pkwy, Poinciana
(407) 201-4125
Recent Reviews
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I’ve tried it a couple times with this location
since it’s the closes to me but there’s always something, either they don’t make the order how I wanted (which I always get the same thing) or the coffee tastes like it’s old, love dunkin’ just not this location
Atmosphere: 2
Food: 1
Service: 2
Chicken sandwich, large coffee, orange juice and bacon egg and cheese bagel . Soooooooo good
Updated November 20 2024 this ew hash brown brisket ??? Definitely not worth $5 is just 6 has browns with very little eggs and hardly any brisket
Atmosphere: 5
Food: 3
Service: 5
They are always out of something and this time the manager was rude about it like it was my fault they didn't update availability on the app
Atmosphere: 1
Food: 1
Service: 1
The employees are very nice at this location however, every time I purchase donuts at this location in Poinciana Fl the donuts 🍩 are dry and stale! Please serve fresh donuts! and please bring back the old-fashioned doughnut with chocolate frosting! They were so popular! why did Dunkin take them away at most locations?
Atmosphere: 1
Food: 1
Service: 4
Totally incompetent location. Orders are always missing items or coffee is the wrong size. Call and they’ll complain about being busy and brush you off.
Atmosphere: 1
Food: 2
Service: 1
The food is good but gosh they are so slow, left my house earlier than usual for work because i really wanted Dunkin, went to Dunkin and ordered: 2 iced coffees, 1 sandwich, and 1 hash brown, ended up waiting 20 min and I was one of 3 cars in line.. now I’m late to work because I waited for my Dunkin, on top of that, my brother orders an English muffin sandwich all the time but for some reason this is the third time they’ve given him a freaking croissant lol then they forgot to give us a straw and just ignored us at the window 😭 but yall lucky this the only Dunkin by my house cause i wish i could find a different one lol
Atmosphere: 4
Food: 3
Service: 1
Coffee is consistently nasty. Do they even clean the pots. I had my last visit today I’d rather drive further for another location
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 4
Food: 5
Service: 5
I got moldy food bad service and refused to make me a new drink I waited 30minute I placed my order online I’m so pissed
Atmosphere: 1
Food: 1
Service: 1
Great place. Really good people
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I don’t go Dunkin Donuts in poinciana anymore because Spanish workers are very rude not friendly
The management is horrible here and so is the service and the majority of the employees should be replaced from gm to assistant down . Whoever runs this location time to clean house
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Good donuts and coffee.
Parking: Fuel station ⛽️ and is okay for parking.
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino, Doughnut
This Dunkin' donuts is always empty yet the wait is always long for the place being completely empty. Customer service here definitely needs to improve dramatically
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Doughnut, Bagels
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