They tend to mess things up alot so double check ur order
Roxchelle Ortiz
I payed for a medium hot chocolate and the cup was not filled correctly half of the cup was empty.
Atmosphere: 2
Food: 4
Service: 3
Ileanys Campos
I love coming here for the food, the employees always treat me great. Today we had a simple misunderstanding and the egg was missing in my sandwich. We walked in to ask if we can get a new one and the manager of the facility crumbled up the previous sandwich and yelled very rudely at her employees. Very disappointed in the management, the employees don’t deserve to be treated that way.
Atmosphere: 2
Food: 5
Service: 3
Justine J.
They never get the ice coffee right. Even when you’ve ordered 1 or 2 additional espresso shots, the drink will always look light and basically just milk. I’ve had to put 3 additional espresso shots on a latte (which should already come with 2 espresso shots) and a dunkalatte (which should have an espresso and a coffee milk). My drink should not be looking super light. It doesn’t even taste like coffee. At this point it’s just wasting money.
Atmosphere: 1
Food: 1
Service: 1
Beez Vin
When I ordered iced coffee with no ice it came like this and the employee told me you ordered without ice 😂 so what are they selling ice?
Service: 1
Mario AngL Vgs
Need to do sothing ASAP...Service is terrible and even employee make us wait until the coffee was cold and evwn dropp it and with the same napking that cleaned the mess on the desk also cleaned the coffee lid. Nasty
Atmosphere: 1
Food: 1
Service: 1
Franco Garcia
Wow 6 small piece on a bag Dunking getting shipper and shipper every time ripping off customers
Not worth the price
Atmosphere: 1
Food: 3
Service: 2
Chiquita Nana
Gets nothing right ever, god forbid they add milk now the coffee is white, tf. Greasy oily bacon ,half cooked hash browns, when a person says plain croissant that means don’t put shyt in it. I hate yall!!!
Adrian
Can’t remember a whole sandwich that I ordered, don’t waste your time with this place
Atmosphere: 1
Food: 1
Service: 1
Will Sanabria
The biggest staff you'll see in a Dunkin and the slowest service. The manager had a attitude because I asked to remake a iced coffee that was white
Coffee taste bad at first,but thanks for make me a new one.
Atmosphere: 4
Food: 4
Service: 5
Wazir Jameer
Awesome
Atmosphere: 5
Food: 5
Service: 5
Ann
To say I am extremely disappointed in Dunkin donuts is an understatement. Attached is my order and what I received. I ordered the $6 meal and customized the order.
First off if I order a medium iced beverage and the cup is 24 oz than I expect to get the full 24oz drink. I'm not paying for ice I'm paying for the beverage. Even Starbucks gives you a full cup if you order without ice.
Secondly, as you can see from the order, I asked for the sandwich to be on a multigrain bagel not a crossaint and with white cheddar, but I got it on the crossaint with american cheese and they made a poor attempt to make it up by just adding the multigrain bagel with just the white cheddar, instead of remaking the sandwich the correct way.
Thirdly, when my husband went to pick up the order he was told there was no snacking bacon and that he had to order something else cold for some odd reason. However, another person came out with the snacking bacon and as you can see was pretty much empty. I've ordered this in the past and never have I ever been given an almost empty bag. If you're charging $4.29 for it, it shouldn't look like that regardless if using points for it. I actually feel I wasted those points.
This isn't the first time I've had an issue with my order not being correct at this location. They need to be better trained in actually looking at the order that comes through and not just assuming what's in it as there are customizable options.
I will not return to Dunkin Donuts or even recommend it to anyone, the company is a rip off. I'd rather go to Starbucks or Dutch Bros.
I know this review will fall on deaf ears as any complaint does with large companies. And no, I did not eat or drink any of the contents as my husband was the one who picked it up for me and brought it home. I placed and online order.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Lugo
I’ve never worked here or in a place like this, so I can’t say much about how things run behind the counter. But it seems like there should be a set process for making coffee and lattes. Sometimes it feels like they just eyeball it, because the flavor isn’t always consistent and every now and then the coffee tastes burned, like it’s been sitting too long. On the bright side, the donuts are always fresh, and I’ve never had bad customer service. They just need to step it up a bit when it comes to coffee.
They tend to mess things up alot so double check ur order
I payed for a medium hot chocolate and the cup was not filled correctly half of the cup was empty.
Atmosphere: 2
Food: 4
Service: 3
I love coming here for the food, the employees always treat me great. Today we had a simple misunderstanding and the egg was missing in my sandwich. We walked in to ask if we can get a new one and the manager of the facility crumbled up the previous sandwich and yelled very rudely at her employees. Very disappointed in the management, the employees don’t deserve to be treated that way.
Atmosphere: 2
Food: 5
Service: 3
They never get the ice coffee right. Even when you’ve ordered 1 or 2 additional espresso shots, the drink will always look light and basically just milk. I’ve had to put 3 additional espresso shots on a latte (which should already come with 2 espresso shots) and a dunkalatte (which should have an espresso and a coffee milk). My drink should not be looking super light. It doesn’t even taste like coffee. At this point it’s just wasting money.
Atmosphere: 1
Food: 1
Service: 1
When I ordered iced coffee with no ice it came like this and the employee told me you ordered without ice 😂 so what are they selling ice?
Service: 1
Need to do sothing ASAP...Service is terrible and even employee make us wait until the coffee was cold and evwn dropp it and with the same napking that cleaned the mess on the desk also cleaned the coffee lid. Nasty
Atmosphere: 1
Food: 1
Service: 1
Wow 6 small piece on a bag
Dunking getting shipper and shipper every time ripping off customers
Not worth the price
Atmosphere: 1
Food: 3
Service: 2
Gets nothing right ever, god forbid they add milk now the coffee is white, tf. Greasy oily bacon ,half cooked hash browns, when a person says plain croissant that means don’t put shyt in it. I hate yall!!!
Can’t remember a whole sandwich that I ordered, don’t waste your time with this place
Atmosphere: 1
Food: 1
Service: 1
The biggest staff you'll see in a Dunkin and the slowest service. The manager had a attitude because I asked to remake a iced coffee that was white
Restaurantji Recommends
Coffee taste bad at first,but thanks for make me a new one.
Atmosphere: 4
Food: 4
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
To say I am extremely disappointed in Dunkin donuts is an understatement. Attached is my order and what I received. I ordered the $6 meal and customized the order.
First off if I order a medium iced beverage and the cup is 24 oz than I expect to get the full 24oz drink. I'm not paying for ice I'm paying for the beverage. Even Starbucks gives you a full cup if you order without ice.
Secondly, as you can see from the order, I asked for the sandwich to be on a multigrain bagel not a crossaint and with white cheddar, but I got it on the crossaint with american cheese and they made a poor attempt to make it up by just adding the multigrain bagel with just the white cheddar, instead of remaking the sandwich the correct way.
Thirdly, when my husband went to pick up the order he was told there was no snacking bacon and that he had to order something else cold for some odd reason. However, another person came out with the snacking bacon and as you can see was pretty much empty. I've ordered this in the past and never have I ever been given an almost empty bag. If you're charging $4.29 for it, it shouldn't look like that regardless if using points for it. I actually feel I wasted those points.
This isn't the first time I've had an issue with my order not being correct at this location. They need to be better trained in actually looking at the order that comes through and not just assuming what's in it as there are customizable options.
I will not return to Dunkin Donuts or even recommend it to anyone, the company is a rip off. I'd rather go to Starbucks or Dutch Bros.
I know this review will fall on deaf ears as any complaint does with large companies. And no, I did not eat or drink any of the contents as my husband was the one who picked it up for me and brought it home. I placed and online order.
Atmosphere: 1
Food: 1
Service: 1
I’ve never worked here or in a place like this, so I can’t say much about how things run behind the counter. But it seems like there should be a set process for making coffee and lattes. Sometimes it feels like they just eyeball it, because the flavor isn’t always consistent and every now and then the coffee tastes burned, like it’s been sitting too long. On the bright side, the donuts are always fresh, and I’ve never had bad customer service. They just need to step it up a bit when it comes to coffee.
Atmosphere: 3
Food: 3
Service: 5
The strawberry dream drink was amazing
Atmosphere: 5
Food: 5
Service: 5
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