Marcus Mike my experience the best in all my live he is so talented to treat customers fella like the propaganda in home every time y go back I go to go inside and search him
Jylinn hopefully I spelled her name correctly, she needs a raise asap and I don't mean a dollar she needs the highest amount you can offer this is someone who should be leading the team her customer service skills are beyond amazing everyone else needs to go back to training. I stood there with other customers and was completely ignored even when I was alone. I'm the customer. I do not greet the workers. The workers greet the customer. Jylinn walks in to clock in and immediately, gives me 5 star service, and gets me back on the road. Everyone else acted as if I was invisible even when they were floating around doing nothing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Chicken Sandwich, Fried Chicken, Gravy
Shira Alana
I went there to get what they sent me as a coupon, some kind of wrap. So I went thru the drive-thru line and I said do you take the coupon? it was a buy one get one. She has no we don't take coupons here, ok this was the only KFC within 20 mi of me why would they even send me a coupon? Anyway I got the wrap anyway and it was just okay certainly wasn't worth $6, when you can get the same thing a Burger King for 3.
Atmosphere: 1
Food: 1
Service: 1
Matthew Ashby
It took an hour to get my food. And it was cold. Tried to complain and it fell on deaf ears.
Atmosphere: 1
Food: 2
Service: 1
Roland Dunkley
Please Please Please. Check your order before you leave. Because what ever you order you will not get what you're paying for they will take it upon themselves to give you what ever they choose to give you
Food: 1
Service: 1
Lilly Lopez
The day we went was after the hurricane and they opened and the manager was cut off as the manager did not get the orders in order and we waited more than an hour for the order and he gave the order reluctantly. It has 0 from me
Atmosphere: 1
Service: 1
nathaniel sicard
I went there and the chicken was delicious and buttery the mashed potato’s are creamy and buttery the French fries are bussin.
The food was fresh and tasty, the service was really good. Nice people working there. And overall great experience. I will return
Atmosphere: 1
Food: 1
Service: 1
Rudi
My eight piece bucket only had five pieces. The weird part is that I got the bucket from the drive-thru window, so it wasn’t as if a delivery driver snacked on it. The person who prepared the food, simply did not count right. Not to mention, there was no one in the drive-thru line at all except for me - no one before or after me in line. Eating out is expensive these days. I would forget it if it was missing just one piece, but three pieces is just silly.
Atmosphere: 2
Food: 4
Service: 3
Miranda Chy
The associate was very friendly and good was delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Adrian Lara
Excelente service... i come here 4 times and i love the food ...is faster....and this morning i dont remenber the name of the lady but she was so nice excelent service i feel like i dont know lol like u need back again thanks guys
Atmosphere: 5
Food: 5
Service: 5
Yolanda Hernandez
I usually pick up the 20 dollar fill up that consists of breast, thigh, wing, leg, nuggets and fries. It's usually my go to order and I always substitute the thigh for a leg instead at the 3 locations with no issues. 192, John Young pkwy and Pleasant Hill locations. Today around 3pm, I decided to go into the Pleasant Hill location. I asked to substitute thigh for leg for my order. The employee asked, I'm assuming the manager and without even looking up he yelled out NO. I was pretty taken back by the tone this manager had and the employee told me that they don't do substitutes with deals. It's strange cause both are dark meat and the price is usually the same in KFC. All three location have substituted the thigh for a leg with no problem including where I was currently ordering. Because of the unprofessional tone the manager took I decided to not order from that particular location and will for now on order from another location. There is nothing on the website that states there are no substitutions with meat selection and I'm fully aware that white meat is an automatic uncharge. Usually if you want to change dark meat for another type of dark meat they usually change it with no hesitation. I found the manager to be quite rude and didn't seem to care so I walked out and went elsewhere for an order.
Marcus Mike my experience the best in all my live he is so talented to treat customers fella like the propaganda in home every time y go back I go to go inside and search him
Parking: Yess
Wheelchair accessibility: Yess
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Chicken Sandwich, Pollo Frito, 4pc Combo, Fried Chicken
Excellent service and the chicken is exquisite 👌
Atmosphere: 5
Service: 5
No complaints
Atmosphere: 5
Food: 5
Service: 5
The chicken was terrible
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken
Jylinn hopefully I spelled her name correctly, she needs a raise asap and I don't mean a dollar she needs the highest amount you can offer this is someone who should be leading the team her customer service skills are beyond amazing everyone else needs to go back to training. I stood there with other customers and was completely ignored even when I was alone. I'm the customer. I do not greet the workers. The workers greet the customer. Jylinn walks in to clock in and immediately, gives me 5 star service, and gets me back on the road. Everyone else acted as if I was invisible even when they were floating around doing nothing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Chicken Sandwich, Fried Chicken, Gravy
I went there to get what they sent me as a coupon, some kind of wrap. So I went thru the drive-thru line and I said do you take the coupon? it was a buy one get one. She has no we don't take coupons here, ok this was the only KFC within 20 mi of me why would they even send me a coupon? Anyway I got the wrap anyway and it was just okay certainly wasn't worth $6, when you can get the same thing a Burger King for 3.
Atmosphere: 1
Food: 1
Service: 1
It took an hour to get my food. And it was cold. Tried to complain and it fell on deaf ears.
Atmosphere: 1
Food: 2
Service: 1
Please Please Please. Check your order before you leave. Because what ever you order you will not get what you're paying for they will take it upon themselves to give you what ever they choose to give you
Food: 1
Service: 1
The day we went was after the hurricane and they opened and the manager was cut off as the manager did not get the orders in order and we waited more than an hour for the order and he gave the order reluctantly. It has 0 from me
Atmosphere: 1
Service: 1
I went there and the chicken was delicious and buttery the mashed potato’s are creamy and buttery the French fries are bussin.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: KFC Bowl, Macaroni and Cheese, Mashed Potatoes & Gravy, French Fries, Chicken Sandwich, Tender, Buffalo Ranch, Fried Chicken, Honey BBQ
Restaurantji Recommends
The food was fresh and tasty, the service was really good. Nice people working there. And overall great experience. I will return
Atmosphere: 1
Food: 1
Service: 1
My eight piece bucket only had five pieces. The weird part is that I got the bucket from the drive-thru window, so it wasn’t as if a delivery driver snacked on it. The person who prepared the food, simply did not count right. Not to mention, there was no one in the drive-thru line at all except for me - no one before or after me in line. Eating out is expensive these days. I would forget it if it was missing just one piece, but three pieces is just silly.
Atmosphere: 2
Food: 4
Service: 3
The associate was very friendly and good was delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Excelente service... i come here 4 times and i love the food ...is faster....and this morning i dont remenber the name of the lady but she was so nice excelent service i feel like i dont know lol like u need back again thanks guys
Atmosphere: 5
Food: 5
Service: 5
I usually pick up the 20 dollar fill up that consists of breast, thigh, wing, leg, nuggets and fries. It's usually my go to order and I always substitute the thigh for a leg instead at the 3 locations with no issues. 192, John Young pkwy and Pleasant Hill locations. Today around 3pm, I decided to go into the Pleasant Hill location. I asked to substitute thigh for leg for my order. The employee asked, I'm assuming the manager and without even looking up he yelled out NO. I was pretty taken back by the tone this manager had and the employee told me that they don't do substitutes with deals. It's strange cause both are dark meat and the price is usually the same in KFC. All three location have substituted the thigh for a leg with no problem including where I was currently ordering. Because of the unprofessional tone the manager took I decided to not order from that particular location and will for now on order from another location. There is nothing on the website that states there are no substitutions with meat selection and I'm fully aware that white meat is an automatic uncharge. Usually if you want to change dark meat for another type of dark meat they usually change it with no hesitation. I found the manager to be quite rude and didn't seem to care so I walked out and went elsewhere for an order.
Atmosphere: 1
Food: 1
Service: 1
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