McDonald's

1801 FL-559, Polk City
(863) 875-4228

Recent Reviews

mallory lol

On several occasions this location has given us the wrong order. usually they just give me a single quarter pounder instead of the double that i ordered, but today my boyfriend got a 2 cheeseburger meal yet we only received one pathetic looking burger and the bread tasted a bit stale even. Is it in the new business model to intentionally jip customers out of their money? because it has happened way too many times to be an accident at this point. I believe this location could benefit greatly from hiring real human adults and not AI generated high schoolers. super annoying especially since i have to make 3 u turns to get back to the location to fix my order, not even worth it

Food: 3

Service: 2

Michelle Keigan

Literally sitting in reserved drive thru for 15 minutes for a quarter pounder and fries. With an extremely rude employee at the window. Brought wrong order three times. Does McDonald’s even hand out food out the window anymore. Burger King doesn’t ever park me and forget about me.

Angel Bunny

Should definitely update hours if they’re going to close their Drive-Thru at 12 instead of 1am

Service: 1

Michael Robinson

Well it starts out order a double quarter pounder meal I get my drink in the drive-thru then I'm told to go park in a parking spot every time I go to McDonald's I got to go sit for 10 minutes and wait to begin with then I get the food the fries were cold the double quarter pounder had almost a whole onion on it it seems like just pathetic I'm done with McDonald's I'll never see that place again charge more money and the worst service

Atmosphere: 1

Food: 1

Service: 1

Brian

Went through the drive thru. Was told to park, waited 15 minutes, I went inside to retrieve food. When I did get it the bag only had half the food i ordered. I went back inside and calmly told the girl behind the counter, A fat short guy behind her mouthed off to me and retrieved my missing food. It shouldn't be that difficult.

Atmosphere: 1

Food: 1

Service: 1

Stephen fernandez

Employees need to do better, no customer service and really rude when I did get help. Order was completely wrong plus attitude.

Atmosphere: 1

Food: 1

Service: 1

Tracy Donato

2 managers were very nasty and ruined my food. They were saying mean things and had a horrible attitude because I asked for my food to be a specific way. I would like to have the district manager's number but they refuse to give it to me. They are doing this infront of other people and employees. Basically teaching new employees to treat people poorly. They did the same thing last year. I come to visit family in Florida and this is the only place that is very disrespectful about MY FOOD.Dietary restrictions: I have food allergies and eating issues and have to have food a specific way and was treated poorly because of it at this location only...Kid-friendliness: The way they were yelling out about MY FOOD ORDER was unacceptable infront of kids.

Atmosphere: 1

Food: 1

Service: 1

Allen Whisler

Drive-thru had a twenty minute wait. Food was very fresh when I finally got it.

Food: 4

Service: 2

Steven Buckley

Horrible service. Always have issues when I come here. About to avoid going to this location altogether. Socks uts the closest one near me, but it'll be worth the drive to go somewhere else.No respect and ran by kids which seems to have no supervision. I know it's McDonald's but come on.

Atmosphere: 1

Food: 2

Service: 1

Douglas Baker

Everything you would expect. Only issue is was a 10 minute wait in the drive thru but that seems to be more common with all McDonald's nowadays.

Atmosphere: 3

Food: 4

Service: 3

Soni Ocean

In the morning it is an odyssey to stop and try to order something in this place. Bad service and then they get angry if you tell them something. We ordered pancakes and the sauces were open, my clothes and my car were damaged, it's incredible. ????

Atmosphere: 1

Food: 1

Service: 1

John G. Howard

Quick and easy. Tasty too! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Angel Garcias

Online it say open till 1am but they closed I came to the window at 12:05 am and toll them I am a truck driver but every body turn around on me thank you to all the

Service: 1

Wiseway Home Services, LLC

Finally a McDonald's that served hot fresh food. Nice job. Will be

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Rene Schöller

Toilets, well, they are stuck but otherwise clean?

Atmosphere: 4

Food: 4

Service: 5

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