Service was HORRIBLE!! I wasn’t told it would be an extended wait for my garlic fish, shrimp and scallops (octopus seafood that I didn’t ask for). I patiently waited for 20 - 25 minutes.They apologized and brought out the food. I opened my food and realized that the scallops were not scallops and it looked like octopus. I still proceeded to eat the garlic fish, shrimp and scallops. As my food was completed, minutes later everything came up. I called the restaurant and asked what were the little round things and they’d mentioned they ran out of scallops and gave me octopus seafood. I advised that everything came up (puke). They asked what did I want them to do about it and I asked for just a refund. They told me to bring the food back in order for them to give me a refund and hung up on me. Once I was upset and asked them did they want me to bring in the puke.
They said, “oh, sorry!” and disconnected.
Food: 1
Service: 1
Brandon Nicklas
Very good Peruvian food
Atmosphere: 2
Food: 5
Service: 5
Christine Uy
Good food. Made fresh. Good customer service.
Atmosphere: 4
Food: 5
Service: 5
P Naz
The food was mediocre. I had them redo the tostones twice they were grease unable to eat them even after the second order. The girl was obviously not happy because of her attitude. The restaurant looks and feels dirty. No hair nets on the staff preparing the food nor gloves on when handling the chicken. Overall not coming back to this location.
Atmosphere: 2
Food: 2
Service: 1
Neill G
Food is good and portions are on the larger side. But no refills?? A can of soda is a joke. No wonder that the restaurant is empty at lunchtime
Atmosphere: 2
Food: 4
Service: 2
Jay
Don't come in expecting normal customers service from the cashier. Food is mid at its best. Prices should be lowered to compensate for the attitude and the ambience.
Atmosphere: 1
Food: 2
Service: 1
Cisco
Love this place; seafood fried rice!!!
Atmosphere: 5
Food: 5
Service: 5
Rafael Cereghino
Terrible food not good at all will never come back
Atmosphere: 2
Food: 2
Service: 2
Kishan Mangalie
Order just a Chicken Soup.. Received it Hot and Fast. The Extra Cilantro I Ordered Made It Perfect.
Great food, enjoyed the steak special. They served us super quickly.
Atmosphere: 5
Food: 5
Service: 5
Marlon Gates
I'm a black Mexican. My favorite place to eat. Gates.
1130bm Rene
La Granja on Sample road and andrews is great, staff is friendly and only speaks spanish so be patient with them . I speak fluent spanish and english and the cashier couldnt understand me at all and had to get manager to answer a simple question about the chicken I wanted to order , they both struggled with my simple question of the chicken sandwhich i was ordering. Seems like they are hiring completely illiterate people because i was speaking to them in spanish and neither person understood a very simple question about their food. Dont know why they hire illiterate people to do a job that requires understanding basic language skills in any language and interactions with customers. I am an immigrant and had to learn english and spanish from my home country.and im proud to say im not illiterate
Atmosphere: 5
Food: 5
Service: 5
sonny fontanez
The main cashier that works here is not welcoming at all. I was never ask about my sauces at all and only gotten 1 sauce when I received it.
Atmosphere: 1
Food: 4
Service: 1
Neal Stanton
The chicken was like ruber undercooked. I was really surprised have been going to this location for years.
As always, the seafood with rice was amazing!!!!
Atmosphere: 3
Food: 5
Service: 5
Service was HORRIBLE!! I wasn’t told it would be an extended wait for my garlic fish, shrimp and scallops (octopus seafood that I didn’t ask for). I patiently waited for 20 - 25 minutes.They apologized and brought out the food. I opened my food and realized that the scallops were not scallops and it looked like octopus. I still proceeded to eat the garlic fish, shrimp and scallops. As my food was completed, minutes later everything came up. I called the restaurant and asked what were the little round things and they’d mentioned they ran out of scallops and gave me octopus seafood. I advised that everything came up (puke). They asked what did I want them to do about it and I asked for just a refund. They told me to bring the food back in order for them to give me a refund and hung up on me. Once I was upset and asked them did they want me to bring in the puke.
They said, “oh, sorry!” and disconnected.
Food: 1
Service: 1
Very good Peruvian food
Atmosphere: 2
Food: 5
Service: 5
Good food. Made fresh. Good customer service.
Atmosphere: 4
Food: 5
Service: 5
The food was mediocre. I had them redo the tostones twice they were grease unable to eat them even after the second order. The girl was obviously not happy because of her attitude. The restaurant looks and feels dirty. No hair nets on the staff preparing the food nor gloves on when handling the chicken. Overall not coming back to this location.
Atmosphere: 2
Food: 2
Service: 1
Food is good and portions are on the larger side. But no refills?? A can of soda is a joke. No wonder that the restaurant is empty at lunchtime
Atmosphere: 2
Food: 4
Service: 2
Don't come in expecting normal customers service from the cashier. Food is mid at its best. Prices should be lowered to compensate for the attitude and the ambience.
Atmosphere: 1
Food: 2
Service: 1
Love this place; seafood fried rice!!!
Atmosphere: 5
Food: 5
Service: 5
Terrible food not good at all will never come back
Atmosphere: 2
Food: 2
Service: 2
Order just a Chicken Soup.. Received it Hot and Fast. The Extra Cilantro I Ordered Made It Perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food, enjoyed the steak special. They served us super quickly.
Atmosphere: 5
Food: 5
Service: 5
I'm a black Mexican. My favorite place to eat. Gates.
La Granja on Sample road and andrews is great, staff is friendly and only speaks spanish so be patient with them . I speak fluent spanish and english and the cashier couldnt understand me at all and had to get manager to answer a simple question about the chicken I wanted to order , they both struggled with my simple question of the chicken sandwhich i was ordering. Seems like they are hiring completely illiterate people because i was speaking to them in spanish and neither person understood a very simple question about their food. Dont know why they hire illiterate people to do a job that requires understanding basic language skills in any language and interactions with customers. I am an immigrant and had to learn english and spanish from my home country.and im proud to say im not illiterate
Atmosphere: 5
Food: 5
Service: 5
The main cashier that works here is not welcoming at all. I was never ask about my sauces at all and only gotten 1 sauce when I received it.
Atmosphere: 1
Food: 4
Service: 1
The chicken was like ruber undercooked. I was really surprised have been going to this location for years.
Atmosphere: 3
Food: 1
Service: 3
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