Enchanted Garden - Disney Dream

9155 Charles M Rowland Dr, Port Canaveral
(407) 939-5277

Recent Reviews

Ruth M.

In April 28th 2023, I was on the Disney Wish. I thought this was a beautiful ship, and I was very excited to travel to the Disney Island. I grew up in Orlando, and I loved Disney. So I understood that Disney was going to be on the expense of side as far as cruises go, and I excepted that. What I found remarkable was that Disney wants to be involved in politics in my state. More importantly, they want to become a nonprofit in the state of Florida. And I'm trying to stay out of the political situation with Disney and friends of mine. I went to Disney World for the 50th anniversary, and have continued to support Disney until this cruise.The shows were beautiful, and the actors were fantastic. Imagine my surprise when we broke down in Panama and had to spend extra time in that port. We couldn't go to Disney island due to a bad storm. Disney offered us, the passengers in a way of compensation was $200 a stateroom and 1/3 off our next booked Disney cruise. I understand that things happen, what I don't understand is how Disney did not give us anything else back. I talked to the concierges desk, and they would not do anything about it. They should've given us a third off of this trip. I was insulted by this especially with Disney attempting to become a nonprofit in Florida. I will never go on another Disney cruise ship again. About four months later, I went on a Royal Caribbean Alaskan cruise ship, where the Buffett was so much better than Disney's and the food in the dining room was equal. It's ironic this ship also had an issue the day after we left it and they reimbursed their passengers, gave them free stuff for a couple of days and helped them change their flights as well as gave them another alaskan cruise for free. It's sad Royal Caribbean is so much more customer friendly than Disney ! The funny part is, I am just now giving this review because I'm still irritated about how Disney treated us. Shame on Disney.

Liam M.

A wonderful cruise. It was on the Disney Wish, a monumentos ship. It was my first cruise. I'm not sure I'd go concierge again. But I'd go again. On with the good parts. There were so many star nights but I loved the pirate party. The service was almost impeccable. That's where it took a turn. I took two disabled guests in wheelchairs and they got around somewhat easy. We had an accesible room in concierge so I'm sure that helped. The only big issues were the elevators. Getting up to concierge, you could only use a certain set of elevators to get there so sometimes you had to take two elevators to get up to your room in any reasonable amount of time. That wasn't awful but inconvenient. On a positive note, if you do cruise on the Disney Wish, I would dine at Echante. It is an amazing experience. I've attached photos as it was utterly amazing. Each course was mystifying. Every course had a story and it was worth every bite. It was a must have. This was the best place I've eaten that was associated with Disney. The flavors were perfect. The worst experience was the staff towards the last night. In particular their photo staff. I paid for an unlimited package so I expected to get some photos but there weren't a ton of opportunities for adults. It was mostly character greetings and it wasn't extremely wheelchair accessible. Getting to these should have been a breeze. They should have had these areas roped off for an organized line but they didn't. That means people in wheelchairs and people going beside them had a hard time passing which was a huge fire hazard. The last night I asked to book a photo session since I didn't get many photos. I was told many times that it was very expensive, or at least that's what the crew really wanted to emphasize to me . My mother and I were told that if we came back after dinner we could get our photos taken. We came back after dinner and were met by new staff that told us the same thing (that it was very expensive). If we were staying in concierge, they should have known we were not worried about price. They told us that there was nothing available. So, we didn't get our photos taken. I wanted them taken. I even got my mother a makeover done that day with hair, makeup and nails in their salon. It ended up being a bust. I'm sure others haven't had the same experience as me but I thought I'd share mine. I shared with the concierge staff too and never received a response. So, I thought I'd share here. If you are traveling with disabled patrons, be warned that the adult pools aren't very disability friendly either. If it was just myself I don't think I'd have as many problems but overall for me it wasn't bad but for my guests it wasn't enjoyable. So, the Very Merry Cruise wasn't so Merry for all.

Ellen N.

Went on Disney Wish as my first ever cruise in August. It was so much fun. The Disney hospitality was everywhere. The cast members were all kind and made sure we had a great time. I know Disney Cruise is expensive. I believe you get what you paid for in return. The food was superb. Service was top notch. Highly recommend if you want a very nice family oriented cruise.

Delores M.

Omg this Cruise was simply amazing, words or photos does no justice. This adventure is a must for kids as well as adults. Disney really out did themselves, the courteousness, and friendliness from the staff was amazing. The ship was always clean and the food selection was top tier. Dinner each night in the different diners was magnificent. The Oceaneer kids clubs was phenomenal the kids always wanted to go time after time. All the different activities they had for adults, teens, tweens, and toddlers was thought out with everyone in mind. The diversity on this shop was thought out and even the destination we docked were great. Castaway cay BBQ was great, excellent food choices and plentiful activities for everyone. Please plan on experiencing this at least once in your lifetime. Our family is ready to book a Christmas cruise.

Jade M.

My husband and I are big fans of Disney Cruise line. We sailed in September on the Disney Fantasy from Port Canaveral for 7 nights on an eastern Caribbean itinerary and had a wonderful time. The cruise terminal is well organized and all of the staff members are very efficient at moving everyone through check in and security. The cruise itself met our expectations for service, food and entertainment. Favorite food items were the lobster, king salmon, lamb shank, black truffle pasta, crab legs and Mickey churro waffles. The Aladdin show was good but the Frozen show was amazing! I recommend going to the DVC presentation - we were given $50 stateroom credit just for attending. The 18+ trivia and anyone can cook sessions were fun and memorable. Our stateroom attendant Richard from Indonesia and our dining team, Nikola from Montenegro and Rafik from India were very helpful and friendly. We were able to enjoy the adult pool and aqua duck water slide on most days. We booked a couples massage which was relaxing but definitely over priced with the 18% gratuity. The mixology classes were worth it with heavy pours and educational. We did two excursions in BVI and USVI: Tortola by Land and Sea, and a tour of St. John. Both were very scenic and we enjoyed the tour guide information. Unfortunately we had to miss our last port of call in Castaway Cay due to a mechanical issue. Generously everyone on board was given $250 on board credit and 25% off a future cruise. We usually do express walk off but for this cruise we put our large bags outside the room the night before debarkation and easily found them in the cruise terminal the next morning. There was quite a long line just to get off the ship and get through customs. We used the DCL ground transportation to the airport and it was a breeze. The bus was comfortable and air conditioned and they were showing Disney cartoons and trivia on the TVs. They drop off at terminal B which conveniently has curbside service for Southwest Airlines.

Alan T.

All around fantastic experience. There are lots of photos of rooms and experiences here. I would only be adding what's already captured. Here is what I would add:Incredible staff. They are all so friendly and really embody the spirit of Disney. You can say everything is magical, but it's only true of the staff acts on it. They all did. From the room staff to the wait staff. Amazing. Food was always on point. You will never go hungry or thirsty. Ever. Amenities for kids and adults are beyond awesome. Do yourself a favor. Don't budget an experience. Go to the spa. Get gourmet coffee. Get a bottle of wine or bubbly for dinners. Splurge. You won't regret it. The broadway style shows are absolutely amazing. Go to all of them. The actors are hands down amazing at their art. This is great for kids and adults. There is no shortage of things to do on board. The terminal and entry/exit was so smooth. So so smooth. Y'all, don't hesitate to cruise on Disney. It's amazing.

Sydney Marrazzo

this is my favorite of the three rotational restaurants on the disney dream and fantasy. the menu changes throughout the voyage but the food is pretty good. i have had a few things i don’t enjoy such as the scallops but if you ever have an issue with a food item your waitstaff will be more than happy to get you something else.

Atmosphere: 5

Food: 4

Service: 5

Tera R.

Disney cruise ship is the best cruise ever. we came back 2 months ago from cruise and my kids still talking about it. It is good and enjoyable for all ages, very well organized, the team extremally helpful and kind. Just in one word our experience was the best trip ever. Any penny worth it.

Glenn B.

What a beautiful ship, what an awesome experience!The Disney Wish is a brand new ship that had its inaugural sailing on July 2022. We were blessed to had our adventure a couple of months after.The experience is like that of a movie. Every corner of the ship is clean. Lighting is perfect. Everythimg seems shiny.Going through the process of boarding the ship is a breeze. Very organized, no long lineups.The area where everyone has to enter is magnificent. It"s very beautiful. They announce your family name as a welcome. Everyone has time to explore the ship, an open house while they put the finishing touch on your cabin.The hallways are neat, the pools are clean.We were on a 3-night voyage. Every night, there is a different restaurant where you are assigned seating but your server remains the same. The food is great! The 1st and 3rd night there is an activity during dining.There is a food area where the pools are and there's a lot of food. You will never get hungry in this trip.There is a nightly performance like a Disney broadway play. Professionally done.Book Hyperspace, the Star Wars bar as it gets fully booked early. Go to Luna, the cinema, the pools, the ride, the place for the younger kids.The ship will pass by 2 islands, Nassau and Disney's own Castaway Cay.We will never forget this trip. It's very memorable. If you are still thinking about it, go for it.I don't mind any questions. If I could help, I will.

D Castle

Beautiful, but noisy. The other two rotational dining rooms have built-in buffers (walls, etc) to help muffle noise, but this one does not. Food was good, but probably the least inspired of the three dining rooms. But if the halibut with pea risotto is on your menu, get it. Get two! The risotto was one of the best things I had on board.

Atmosphere: 5

Food: 4

Service: 5

Nola F.

This is a high quality cruise line. You can tell they put attention to detail in everything they do. The bath towels were so plush. The bedding was Frette. The balcony cabin was so spacious. Our room attendant went out of her way to make sure we had extra bath towels and toiletries. She was very pleasant.The ports are limited which I don't care for. We only went to Castaway Cat, their private island. It was nice but I like going to at least three ports on a cruise.The stores had such charming merchandise for kids. I liked the ice cream store which is a la carte. There were definitely some hits and misses regarding the food but most of it was good.

Jared M.

5/5 experience!This was our first cruise (I myself have been reluctant with really bad experiences with sea sickness prior...ugh) Everything end-to-end was amazing with the service, food, drinks, and experiences! The only issue we really had was trying to get a reservation at the Star Wars hyperspace lounge...after we took a really late one we realized we didn't miss too much being there. The island and Atlantis experiences made nice ways to be off the boat and break up the cruising along as well. We tried our best to capture various parts of the experience, and would HIGHLY recommend! Message us with any questions!

James R.

Disney Wish: A Wish that is not ready to be grantedI decided to split this review into two parts; the positives and the negatives. I aim to be factual and speak from prior experiences on different boats in the Disney Cruise Line fleet, my expense come from the: Wonder, Dream, and Fantasy respectively. Now let's get to the review...Positives:- [ ] Buffet food has improved- [ ] Pool food is arguably better then the main dining options (pizza, BBQ, tacos, hot dogs, and burgers)- [ ] Palo is still good (prefer brunch over dinner in my opinion)Negatives:- [ ] Main dining servers are not clicking with the rest of the staff- [ ] Customer service has a lack of caring or accommodating for guests- [ ] Lack of teamwork or a system ready to combat the challenges or common misunderstandings that happen on a cruise ship. - [ ] Lots of bars-takes away from a welcoming environment - [ ] Kid priority (more kid-friendly areas) adults on back burner (adult pool is like human soap)- [ ] Guest services won't call you up if you're not at your dinner reservation - [ ] A common saying from guest services, "I'm sorry"- [ ] Digital app only-no paper version option - [ ] Waiting for over an hour for appetizers should not be acceptable-yet here we are on the new Wish- [ ] 1923 is a very poor design-tables are packed in even with a restaurant split into two sections.- [ ] Servers seem very nervous, as if they are overwhelmed - [ ] Ship layout is different (note-same layout will be on the upcoming ships; from talking with the crew)- [ ] Pirate night-is regarded as a night of panic and confusion (honestly I'd say skip pirate night as the menu is really unappetizing - [ ] Servers are not clearing the table between courses (it's customary to see this on the other boats)- [ ] The "new" dining experience is a fast food experience-there is NO dinging experience at all. You order everything all at once. The other ships it's a personal experience, and the staff dress up for private night on the other boat, they just wear a broach for this one.- [ ] Some servers just shake the table cloth and replace it with a fresh one after guests have left.- [ ] Crew is made up of a lot of new first time employees and seasoned veterans from other ships-lack of cohesion among cast members/crew- [ ] Disney Cruise Lines continued separation of guests based on age continues to leave some guests confused why certain events can only be accessed by certain age grows (e.g. teens, tweens, or adults) - [ ] With an "online only" option for navigator, you have to stay in an endless virtual queue (at the time of this writing, I have been waiting for guest services for over the entire cruise to get ahold of someone virtually). To be frank, it's best to brave the lines to get your questions answered.- [ ] Over reliance on technology being everything, it's taking the "Disney magic" out of the experience.- [ ] Castaway Cay info desk has this expression on their face like they don't want to be there.- [ ] Draw a character classes are the following: get drawing utensils, sit down in a crowded location, watch a video of the drawing on a small tv screen, the person "leading" the demonstration will pause the video and then will ask "Do you need more time"?, before pressing play on the remote. Honestly, I feel it's a waste of time, you don't see anyone actually drawing it live.- [ ] No directions for controlling light sensitivity/brightness - [ ] Prepare to bang your ankle against this black metal bar for the Murphy bed.- [ ] Accessibility for mobility aides is well...just really really badI thank you for taking the time to read this exhaustive review.

Linford E.

Just returned from a four day Bahamian cruise on the Wish. This was our second Disney cruise after doing the Disney Fantasy a few years back. From the design of the ship to the high quality food options, I can't think of anything Disney could have done to make for a more enjoyable experience. The crew on the ships go well beyond the call of duty making sure all your needs are met. The BBQ station on the 11th deck was amazing. Definitely one of the highlights on the ship. The water slide Aqua Mouse was very fun as well. The Marvel dining hall and Star Wars bar were a nice touch. So much to do on the ship, I could have easily done another few days. Looking forward to our next Disney Cruise excursion!

Michelle F.

I sailed on the Disney Wish from 7/10-7/13/2022. This was a special sailing for Sweepstake winners and Cruising YouTubers and some media people. I was one of the winners but am giving my honest review.I was surprised at how many adults seemed to be so fascinated by the Disney characters on board. Most of them were more excited than the kids!! I am not a huge Disney fan but apparently a lot of adults are. So Disney does cute things like announce your family/group as you board so the whole deck hears...saying something like "Welcome to the Smith Family boarding the Disney Wish!" , giving Wishing wands. Welcome message on your TV in your room again saying "Welcome to the Smith Family". I like that. It makes me feel special. They have a fun water slide I went on multiple times. Aqua Mouse was another really fun water ride that goes around a good part of the 12th deck outside. There are two more water slides on Castaway Cay, their private island. A lot of fun all around.We had a balcony cabin and it was very spacious. I liked that the toilet was a separate room from the shower. You can order Mickey ice cream bars for room service anytime or at any of the restaurants. There are three themed restaurants, Marvel, 1923 and Arendelle. Arendelle does an amazing show while you eat. Overall, they definitely try with the food. The veggies are unique and very fresh. The seafood was all delicious and very high quality. For some reason, none of the steaks we tried were good at all. I love steak so this was disappointing. I would say if you have kids, this is a worthwhile ship to go on, but the cruises are only 3,4 and maybe 5 nights. This is very short to me but works for a lot of people's schedules. And if you just love Disney, I would not feel funny taking this cruise without kiddos.

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