This place was so dirty (filthy) un able to put my purse down told the counter girl “this place is filthy need to be cleaned”she just smiled and walked away
Atmosphere: 1
Food: 3
Service: 4
Jackie Wakester
I tried to give them another chance. Every time I order they mess it up. Today I ordered a bagel sandwich and I received a croissant. Why would they replace a bagel with a croissant?! I don’t think I’ve ever been able to go to this Dunkin and get what I asked for the first time! Horrible service don’t recommend!
Jared Flaba
The person that was making the coffee had no shoes and was wearing stained socks. Stuff all over the floor and spilled drinks everywhere. That place needs a real manager.
Atmosphere: 1
Food: 1
Service: 1
Ashley Wynn
They have staffing issues sometimes but that doesn't bother me, there are 2 men that work there that are absolutely great. Funny, polite and personable. I wish I would've gotten their names. They deserve recognition.
Food: 5
Service: 5
Ricky Dillingham
The customer service sucks. A rude guy behind the counter gave me the middle finger and attitude when I wasn't happy with my order. Rather then tell me they were out of what it takes to make my coffee, they screwed my order up and treated me like a scum bag. The manager didn't even do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Reno Bgm
Faulty management to the point of viral, bacterial contamination "water kills bacteria; take it up with health inspector," unsympathetic and slavedriving expectations upon single-staff or understaffed team, unrealistic expectations and unfair compensation (this store has already LOST such a case) ... the list goes on. Store will be quickly shut down.Cockroach, fruitfly, mold, infestations surrounding food storage. Expired milk regularly used and decaf is substituted frequently for caffeine.Employees are trained to lie to customers and combine allergens. Threatening and dangerous customers are never treated accordingly.No benefits are afforded, not even staff meal.
Atmosphere: 1
Food: 1
Service: 1
Shannon Horn
Stopped in for coffee and a breakfast taco. Polite and friendly worker, who cooks a mean sandwich in front of you. In and out in no time. Will be
Atmosphere: 5
Food: 5
Service: 5
J R
Dylan knows his way around the refreshers. bros got a secret refresher item he created and makes it perfectly. The lady with the gauges makes the best coffee. (to the lady with the gauges) I LOVE YOU THANK YOU FOR THE AMAZING HAZELNUT LATTES *mwah* 😙
eve pinder
Staff was very friendly.Be aware that it is easy to pass the order area at the drive-through. It is about 6 feet from the driveway and not well marked.My Boston Cream donut was placed chocolate frosting side down in the bag. Still delicious, but "yuck."
Food: 5
Service: 5
Kay Berner
Nationwide Dunkin locations were giving a free donut to Veterans on "their day". Not this location... was told that manager was only giving out 5 for the day. I seriously thought he was kidding! ?
Just turned away. They couldn't make hot orders because they had to many orders in front of us. Two people in the store. Place looked filthy
Atmosphere: 1
Food: 1
Service: 1
Deb Krienke
Brandon made sure my order was ready to pick up as requested!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels
R. Michael Clarey
They did not know what I sour cream cake donut was.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: K-Cup Pods
Leg Up
People were amazing but I got the new spiced cookie cold brew, everything online says it should have a vanilla and oat milk addition to the drink. The server only put 4 shots of brownsugar in it. 2 different times. Upon looking it up they made it wrong twice after I had left.
Atmosphere: 5
Food: 1
Service: 5
Jay Sonah
Sweet morning Guys, Thanks Brandon for the extra donut ;)Also, After 4 pm this place is completely trash, Guy gave us watered down coffee since he is so lazy to make another batch, He actually asked me would you wanna do?I obviously wanted a refund. Nobody wanna go to a coffee shop with watered down Coffee.The guys in the morning makes it amazing but after 4 , just nasty, lazy workers.Jay-
This place was so dirty (filthy) un able to put my purse down told the counter girl “this place is filthy need to be cleaned”she just smiled and walked away
Atmosphere: 1
Food: 3
Service: 4
I tried to give them another chance. Every time I order they mess it up. Today I ordered a bagel sandwich and I received a croissant. Why would they replace a bagel with a croissant?! I don’t think I’ve ever been able to go to this Dunkin and get what I asked for the first time! Horrible service don’t recommend!
The person that was making the coffee had no shoes and was wearing stained socks. Stuff all over the floor and spilled drinks everywhere. That place needs a real manager.
Atmosphere: 1
Food: 1
Service: 1
They have staffing issues sometimes but that doesn't bother me, there are 2 men that work there that are absolutely great. Funny, polite and personable. I wish I would've gotten their names. They deserve recognition.
Food: 5
Service: 5
The customer service sucks. A rude guy behind the counter gave me the middle finger and attitude when I wasn't happy with my order. Rather then tell me they were out of what it takes to make my coffee, they screwed my order up and treated me like a scum bag. The manager didn't even do anything about it.
Atmosphere: 1
Food: 1
Service: 1
Faulty management to the point of viral, bacterial contamination "water kills bacteria; take it up with health inspector," unsympathetic and slavedriving expectations upon single-staff or understaffed team, unrealistic expectations and unfair compensation (this store has already LOST such a case) ... the list goes on. Store will be quickly shut down.Cockroach, fruitfly, mold, infestations surrounding food storage. Expired milk regularly used and decaf is substituted frequently for caffeine.Employees are trained to lie to customers and combine allergens. Threatening and dangerous customers are never treated accordingly.No benefits are afforded, not even staff meal.
Atmosphere: 1
Food: 1
Service: 1
Stopped in for coffee and a breakfast taco. Polite and friendly worker, who cooks a mean sandwich in front of you. In and out in no time. Will be
Atmosphere: 5
Food: 5
Service: 5
Dylan knows his way around the refreshers. bros got a secret refresher item he created and makes it perfectly. The lady with the gauges makes the best coffee. (to the lady with the gauges) I LOVE YOU THANK YOU FOR THE AMAZING HAZELNUT LATTES *mwah* 😙
Staff was very friendly.Be aware that it is easy to pass the order area at the drive-through. It is about 6 feet from the driveway and not well marked.My Boston Cream donut was placed chocolate frosting side down in the bag. Still delicious, but "yuck."
Food: 5
Service: 5
Nationwide Dunkin locations were giving a free donut to Veterans on "their day". Not this location... was told that manager was only giving out 5 for the day. I seriously thought he was kidding! ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just turned away. They couldn't make hot orders because they had to many orders in front of us. Two people in the store. Place looked filthy
Atmosphere: 1
Food: 1
Service: 1
Brandon made sure my order was ready to pick up as requested!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels
They did not know what I sour cream cake donut was.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: K-Cup Pods
People were amazing but I got the new spiced cookie cold brew, everything online says it should have a vanilla and oat milk addition to the drink. The server only put 4 shots of brownsugar in it. 2 different times. Upon looking it up they made it wrong twice after I had left.
Atmosphere: 5
Food: 1
Service: 5
Sweet morning Guys, Thanks Brandon for the extra donut ;)Also, After 4 pm this place is completely trash, Guy gave us watered down coffee since he is so lazy to make another batch, He actually asked me would you wanna do?I obviously wanted a refund. Nobody wanna go to a coffee shop with watered down Coffee.The guys in the morning makes it amazing but after 4 , just nasty, lazy workers.Jay-
Atmosphere: 5
Food: 5
Service: 5
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