Great Panera location. Food is better than in the next town. Well organized, clean, friendly. The management here could teach the North Port location a lot!!
Atmosphere: 5
Food: 5
Service: 5
Lenora Keating
I want to compliment Scott at the Port Charlotte location. I accidentally picked up the wrong to go lunch. I didn't realize that until I got to my destination. I called to let them know what happened. Scott was so gracious and said they would take care of it. Asked if I wanted to pick up my order later. When I went in, Scott replaced my entire order. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Jakub
Is it normal that Panera stops serving food 30 minutes before closing?
Cory VerVaecke
Broken order kiosk, dirty dining room, out of stock on basic ingredients, and a staff that’s lost hope… sad really
Atmosphere: 2
Food: 2
Service: 2
Suzanne Matthews
Filthy floors and tables,screaming kids,need more variety of foods and more vegan options,please…really love DAWN….Will walk out of any restaurant with loud,screaming,disrespectful,spoiled kids!!!!
Atmosphere: 1
Food: 2
Service: 2
Krissy Studebaker
The service here is excellent, and the location is perfect. However, this Panera gets a 3 star rating from me because the dining room is always packed - and I go here sometimes to eat and work on my computer. There are an alarmingly few number of outlets to plug in my computer. Luckily, i always keep a 10-foot extension cord in my car... I always bring it with me because I never find an empty table with an outlet nearby. Visiting this restaurant would get a 5-star review from me if the dining room were set up better for a work-friendly dining room experience. They need more electric outlets!!! Super annoying dining experience- which is unfortunate because if I could work on my laptop at lunch there, then I would visit this location much more frequently.
We frequent this store when in Florida, however the customer service this am was horrid. The lady that took our order was not a happy personShe was borderline rude. I ordered a small black British tea and her response was oh you want British breakfast, cold or hot we have both. She never said good morning, can I help or smiled. Not my issue if she was having a lousy day. Then the hot water carafe was being refilled which I didn't know. So I went to the register to ask if someone could get me some hot water and an employee comes out before I could ask and said it will be out. She then proceeded to fill someone else's order and left me waiting. Finally she returns with the hot water carafe and very rudely drops it in place and slams the cover down and walks away. So loud my husband heard it on the otherside of the room. Someone needs to speak with the front end people and explain their issues are not the customers. Otherwise customers will go somewhere else. . I also heard them treat other customers the same way
Atmosphere: 3
Food: 4
Service: 1
David Meehan
A super fresh salad and butternut squash soup ... both excellent!
Used the kiosk onsite. Food came quickly. I ordered green goddess chicken salad. It was delicious! Used my sip club ice tea as my beverage.
Rhett
This place! Run down , carpets are filthy, place smells like burned cheese and bread! Only one out of 3 registers are open and there is a big Sunday morning crowd backed up to the door! So I just take a seat and observe how slow the line is and dit here and rate this place!
Food: 3
Service: 5
Dawn I
To go order missing cookie. Tried to call no answer. Recording wants me to call between meal times. Weird. Always a wrong order or missing items when I go here. Stay away
KELLEY CARTER
“Grilled cheese”
Atmosphere: 1
Food: 1
Service: 1
Kelly Creighton
Filthy! Literally food all over the floor. Nothing in the bakery and no flavored teas. What happened to Panera?
You tell me…
Atmosphere: 2
Food: 1
Service: 2
Great Panera location. Food is better than in the next town. Well organized, clean, friendly. The management here could teach the North Port location a lot!!
Atmosphere: 5
Food: 5
Service: 5
I want to compliment Scott at the Port Charlotte location. I accidentally picked up the wrong to go lunch. I didn't realize that until I got to my destination. I called to let them know what happened. Scott was so gracious and said they would take care of it. Asked if I wanted to pick up my order later. When I went in, Scott replaced my entire order. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Is it normal that Panera stops serving food 30 minutes before closing?
Broken order kiosk, dirty dining room, out of stock on basic ingredients, and a staff that’s lost hope… sad really
Atmosphere: 2
Food: 2
Service: 2
Filthy floors and tables,screaming kids,need more variety of foods and more vegan options,please…really love DAWN….Will walk out of any restaurant with loud,screaming,disrespectful,spoiled kids!!!!
Atmosphere: 1
Food: 2
Service: 2
The service here is excellent, and the location is perfect. However, this Panera gets a 3 star rating from me because the dining room is always packed - and I go here sometimes to eat and work on my computer. There are an alarmingly few number of outlets to plug in my computer. Luckily, i always keep a 10-foot extension cord in my car... I always bring it with me because I never find an empty table with an outlet nearby. Visiting this restaurant would get a 5-star review from me if the dining room were set up better for a work-friendly dining room experience. They need more electric outlets!!! Super annoying dining experience- which is unfortunate because if I could work on my laptop at lunch there, then I would visit this location much more frequently.
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Sourdough Bread Bowl, Asiago Bagel, Panera Bagel Variety, Panera Cookie Varieties
I like there soups and some sandwiches. And
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Roasted Turkey & Avocado blt, Teriyaki Chicken Sandwich, Greek Salad, Broccoli Cheddar Soup
We frequent this store when in Florida, however the customer service this am was horrid. The lady that took our order was not a happy personShe was borderline rude. I ordered a small black British tea and her response was oh you want British breakfast, cold or hot we have both. She never said good morning, can I help or smiled. Not my issue if she was having a lousy day. Then the hot water carafe was being refilled which I didn't know. So I went to the register to ask if someone could get me some hot water and an employee comes out before I could ask and said it will be out. She then proceeded to fill someone else's order and left me waiting. Finally she returns with the hot water carafe and very rudely drops it in place and slams the cover down and walks away. So loud my husband heard it on the otherside of the room. Someone needs to speak with the front end people and explain their issues are not the customers. Otherwise customers will go somewhere else. . I also heard them treat other customers the same way
Atmosphere: 3
Food: 4
Service: 1
A super fresh salad and butternut squash soup ... both excellent!
Restaurantji Recommends
Used the kiosk onsite. Food came quickly. I ordered green goddess chicken salad. It was delicious! Used my sip club ice tea as my beverage.
This place! Run down , carpets are filthy, place smells like burned cheese and bread! Only one out of 3 registers are open and there is a big Sunday morning crowd backed up to the door! So I just take a seat and observe how slow the line is and dit here and rate this place!
Food: 3
Service: 5
To go order missing cookie. Tried to call no answer. Recording wants me to call between meal times. Weird. Always a wrong order or missing items when I go here. Stay away
“Grilled cheese”
Atmosphere: 1
Food: 1
Service: 1
Filthy! Literally food all over the floor. Nothing in the bakery and no flavored teas. What happened to Panera?
Atmosphere: 1
Food: 1
Service: 1