I am not one to complain about subway due to being a big fan! BUTTTT. If the owners of the branch next to Nick's pizza in Port Charlotte by 5 guys read this. Holy SLOWWWWW and terrible service today. Saturday 11/23/24 at 3:15 pm. This shift definitely NEEDS more training. Usually this store ROCKS!!!! Fast friendly service in and out the door, but today it just feels as though there isn't a inclination of "Let's do this" but I do not hold this against this store. I know that this generation just doesn't have it..... in any case. PLEASE TRAIN this shift up just a tad above slow and stop and we they should be ok. Good luck... P.S I WILL STILL COME BACK. Just with a 3 hour lunch instead of 30 minutes. Lol.
Atmosphere: 1
Food: 5
Service: 1
Sallie Wetzel
I ordered one very simple turkey sandwich, no other customers in line, I came in at a reasonable time 7pm. Gavin seemed very unhappy that I was there, maybe because I interrupted him making his own sandwich. He did not greet me when I walked in or when I approached the counter. He seems very unhappy at this job and if that's the case perhaps he would work elsewhere. He cussed me out under his breath when I oped not to leave a tip and when I asked him to repeat what he said, he said "I'm just talking to myself" I have never been treated with such hostility and it was really unsettling. I hope Gavin can find a job he is happy at because this isn't the one for him & his pink bonnet was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Austin Stephenson
Found hair in my food, called the store and they said the owner would follow up with me. The owner never followed up with me and I never got compensation or anything.
Atmosphere: 2
Food: 1
Service: 2
Edgar Cruz
I Placed an online order at this store for two subs and 7 sidekicks items. Behind the counter was a guy and a lady named KIM. I was very excited to try the new items on the menus but Kim made the experience not desirable. She made it seem like it was a bother for her to do her job.
She was making comments behind the counter: ( “Oh they shouldn't be allowed to order this many” Oh you the lucky one ma'am, someone placed a large order” “Oh let me guess they ordered dips for them too”).
The funny thing is that the guy was the one making/working on the order NOT her.
Overall a bad experience due to lack of customer service. She would benefit from additional training.
Atmosphere: 1
Food: 5
Service: 1
John Manning
I love this subway. Always great service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
faith grace
We love this Subway, the people here are friendly and they work really hard. Great subs too.❤️
Atmosphere: 5
Food: 5
Service: 5
ChrisTea Maga
Awful establishment with terrible ownership. I will never patronize them again.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Bayron
This has to be the cleanest Subway I have been inside of in many years. I'm not sure what they're doing here but the fact that this place smells like fresh bread like the stores used to is an excellent experience.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cookies, The Boss, The Philly Footlong Regular Sub
Nino's Producer Christi
Awful establishment with terrible ownership. I will never patronize them again.
Atmosphere: 1
Food: 1
Service: 1
BRyan GARIBAY
subway is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub
I am not one to complain about subway due to being a big fan! BUTTTT. If the owners of the branch next to Nick's pizza in Port Charlotte by 5 guys read this. Holy SLOWWWWW and terrible service today. Saturday 11/23/24 at 3:15 pm. This shift definitely NEEDS more training. Usually this store ROCKS!!!! Fast friendly service in and out the door, but today it just feels as though there isn't a inclination of "Let's do this" but I do not hold this against this store. I know that this generation just doesn't have it..... in any case. PLEASE TRAIN this shift up just a tad above slow and stop and we they should be ok. Good luck... P.S I WILL STILL COME BACK. Just with a 3 hour lunch instead of 30 minutes.
Lol.
Atmosphere: 1
Food: 5
Service: 1
I ordered one very simple turkey sandwich, no other customers in line, I came in at a reasonable time 7pm. Gavin seemed very unhappy that I was there, maybe because I interrupted him making his own sandwich. He did not greet me when I walked in or when I approached the counter. He seems very unhappy at this job and if that's the case perhaps he would work elsewhere. He cussed me out under his breath when I oped not to leave a tip and when I asked him to repeat what he said, he said "I'm just talking to myself" I have never been treated with such hostility and it was really unsettling. I hope Gavin can find a job he is happy at because this isn't the one for him & his pink bonnet was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Found hair in my food, called the store and they said the owner would follow up with me. The owner never followed up with me and I never got compensation or anything.
Atmosphere: 2
Food: 1
Service: 2
I Placed an online order at this store for two subs and 7 sidekicks items. Behind the counter was a guy and a lady named KIM. I was very excited to try the new items on the menus but Kim made the experience not desirable. She made it seem like it was a bother for her to do her job.
She was making comments behind the counter:
( “Oh they shouldn't be allowed to order this many” Oh you the lucky one ma'am, someone placed a large order” “Oh let me guess they ordered dips for them too”).
The funny thing is that the guy was the one making/working on the order NOT her.
Overall a bad experience due to lack of customer service. She would benefit from additional training.
Atmosphere: 1
Food: 5
Service: 1
I love this subway. Always great service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
We love this Subway, the people here are friendly and they work really hard. Great subs too.❤️
Atmosphere: 5
Food: 5
Service: 5
Awful establishment with terrible ownership. I will never patronize them again.
Atmosphere: 1
Food: 1
Service: 1
This has to be the cleanest Subway I have been inside of in many years. I'm not sure what they're doing here but the fact that this place smells like fresh bread like the stores used to is an excellent experience.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cookies, The Boss, The Philly Footlong Regular Sub
Awful establishment with terrible ownership. I will never patronize them again.
Atmosphere: 1
Food: 1
Service: 1
subway is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub
Restaurantji Recommends
rude employees that always have a attitude for no reason.
Atmosphere: 1
Food: 1
Service: 1
Sub was completely amazing!!
Atmosphere: 4
Food: 5
Service: 5
Great Subs! Great Service! Great People!
Parking: Plenty of parking right outside or Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Buffalo Chicken, Oven Roasted Turkey
By far the best Subway in the area! It's clean and professional. There's many subways but this one is my favorite..... Hands down.
Atmosphere: 5
Food: 5
Service: 5
Like the all American club on multigrain toasted,get ya by better than
Atmosphere: 3
Food: 3
Service: 5
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