Went in 2022 and was happy and love their ham..goin again today Dec 2023
Atmosphere: 5
Food: 5
Service: 5
Dominic Celima
My ham was burnt and had to argue to get my money back. Wish I can add a photo.
Atmosphere: 1
Food: 1
Service: 1
TL Brimhall
15 years of buying for the holidays at honey ham. 1st time at port riches location. Worst experience in 15 years. Only 1 line today. No prepaid line. Hot muggy inside/ AC down maybe as back door was open. Then computers went down. Will follow up with main office
Atmosphere: 1
Food: 5
Service: 1
Terri C
I used to visit frequently for lunches under the previous owner. It has now gone downhill. The coolers have gross leaks around them and the tile floors around the coolers are disgusting. The coolers don't even feel like they are kept at the proper temperature. I opened a cooler door and it did not seem cool. I'm surprised corporate will allow such a filthy place. I did not purchase any items due to the filth.
Atmosphere: 1
Lee Midkiff
Worst pick up experience ever. Waited an hour after pick up time for my on line order. Everyone was in the same line for paid online orders and new orders. The employees all had awful attitudes, no organization. There is a reason assembly lines work best. This store is a complete disaster. You could bake it faster ....go somewhere else.
Jason Mullis
I just have to say the ham I got was nowhere near what I used to get from this company 10 years ago. I got one this year for thanksgiving for the first time in 10 years and boy was I disappointed. It was dry and did not have the savory and sugary crust that the ham used to. What a disappointment. I was embarrassed to serve this to my family.
Atmosphere: 2
Food: 1
Service: 3
Jacqueline Stines
Picked it up day after Thanksgiving. Guess I got old leftovers even though I preordered it way before. Was greasy on the packaging, looked opened and had no trademark glaze with it. Also store looks dirty.
G S
HoneyBaked Ham shop is a very delightful place in the hams are outrageous
Joseph Holl
Nice people work here. Ham and the Smoked turkey is great. We come here quite often.
Atmosphere: 5
Food: 5
Service: 5
Susan Brady
Never can go wrong with honey baked ham and the and the sides they made my Easter extra special and sparkly ?
Got a cooked ham once and it was great. Don't really know much about the place but whatever you do, DO NOT park in their parking spots (3) if you are not purchasing anything for them , manager will send someone out to hunt you and order you to move your car.
Food: 5
Service: 5
nancy cilio -Mann
Wonderful Ham. We will be ordering ours for Easter ?. Pleasant owners they are extremely welcoming and friendly. The Ham and products are definitely Top Shelf.
John Tyrkala
I went in the store and nobody was at the counter. I opened and closed the door several times to ring the bell. Another customer came in. Still nobody came out of the back. I then called the store and a woman answered saying she was doing paperwork in the back. She came out and said I should have rang the bell. She then realized the bell was behind the counter and not accessible. I ordered a $70 ham and turkey. My son was visiting during the weekend while in transit to his next military assignment. We really looked forward to an early Easter dinner due to his schedule. On Sunday when we unwrapped the ham noted that the glaze was charred and had poor taste. I remember how Honeybaked Ham was the standard for customer service and quality. Not this time. It gets better, I went to the web site and registered my dissatisfaction along with my email address and direct phone number. To this day, I have not heard back. In your own words, I ended up with a “Kellybaked Ham”
Julie R
Horrible customer service! Ordered online five days in advance and still had a 1.5 hours wait to pick up for Thanksgiving. Two people working there slow as turtles. Come on! Absolutely horrible. The ham was not worth it. Fatty and low taste. The franchise owner is clearly concerned about making a profit ONLY! We used to get a ham and turkey breast every thanksgiving and Christmas. NEVER again will we go. Look at the picture of what's behind the counter. Disgusting! Ever hear of putting money where it belongs? Back into a business? They should be shut down!
Susan Cooper (Suzi)
Ham was too small for my crowd so I ended up doing another, but gave the ham to a BIG HBH FAN as a gift-he cried, so GOOD DEAL! THE TURKEY? AMAZING!!! I Hesitated to serve it, I couldn't stay off it. LOL. Again, Amazing . Love those Engelman knot buns.
Went in 2022 and was happy and love their ham..goin again today Dec 2023
Atmosphere: 5
Food: 5
Service: 5
My ham was burnt and had to argue to get my money back. Wish I can add a photo.
Atmosphere: 1
Food: 1
Service: 1
15 years of buying for the holidays at honey ham. 1st time at port riches location. Worst experience in 15 years. Only 1 line today. No prepaid line. Hot muggy inside/ AC down maybe as back door was open. Then computers went down. Will follow up with main office
Atmosphere: 1
Food: 5
Service: 1
I used to visit frequently for lunches under the previous owner. It has now gone downhill. The coolers have gross leaks around them and the tile floors around the coolers are disgusting. The coolers don't even feel like they are kept at the proper temperature. I opened a cooler door and it did not seem cool. I'm surprised corporate will allow such a filthy place. I did not purchase any items due to the filth.
Atmosphere: 1
Worst pick up experience ever. Waited an hour after pick up time for my on line order. Everyone was in the same line for paid online orders and new orders. The employees all had awful attitudes, no organization. There is a reason assembly lines work best. This store is a complete disaster. You could bake it faster ....go somewhere else.
I just have to say the ham I got was nowhere near what I used to get from this company 10 years ago. I got one this year for thanksgiving for the first time in 10 years and boy was I disappointed. It was dry and did not have the savory and sugary crust that the ham used to. What a disappointment. I was embarrassed to serve this to my family.
Atmosphere: 2
Food: 1
Service: 3
Picked it up day after Thanksgiving. Guess I got old leftovers even though I preordered it way before. Was greasy on the packaging, looked opened and had no trademark glaze with it. Also store looks dirty.
HoneyBaked Ham shop is a very delightful place in the hams are outrageous
Nice people work here. Ham and the Smoked turkey is great. We come here quite often.
Atmosphere: 5
Food: 5
Service: 5
Never can go wrong with honey baked ham and the and the sides they made my Easter extra special and sparkly ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got a cooked ham once and it was great. Don't really know much about the place but whatever you do, DO NOT park in their parking spots (3) if you are not purchasing anything for them , manager will send someone out to hunt you and order you to move your car.
Food: 5
Service: 5
Wonderful Ham. We will be ordering ours for Easter ?. Pleasant owners they are extremely welcoming and friendly. The Ham and products are definitely Top Shelf.
I went in the store and nobody was at the counter. I opened and closed the door several times to ring the bell. Another customer came in. Still nobody came out of the back. I then called the store and a woman answered saying she was doing paperwork in the back. She came out and said I should have rang the bell. She then realized the bell was behind the counter and not accessible. I ordered a $70 ham and turkey. My son was visiting during the weekend while in transit to his next military assignment. We really looked forward to an early Easter dinner due to his schedule. On Sunday when we unwrapped the ham noted that the glaze was charred and had poor taste. I remember how Honeybaked Ham was the standard for customer service and quality. Not this time. It gets better, I went to the web site and registered my dissatisfaction along with my email address and direct phone number. To this day, I have not heard back. In your own words, I ended up with a “Kellybaked Ham”
Horrible customer service! Ordered online five days in advance and still had a 1.5 hours wait to pick up for Thanksgiving. Two people working there slow as turtles. Come on! Absolutely horrible. The ham was not worth it. Fatty and low taste. The franchise owner is clearly concerned about making a profit ONLY! We used to get a ham and turkey breast every thanksgiving and Christmas. NEVER again will we go. Look at the picture of what's behind the counter. Disgusting! Ever hear of putting money where it belongs? Back into a business? They should be shut down!
Ham was too small for my crowd so I ended up doing another, but gave the ham to a BIG HBH FAN as a gift-he cried, so GOOD DEAL! THE TURKEY? AMAZING!!! I Hesitated to serve it, I couldn't stay off it. LOL. Again, Amazing . Love those Engelman knot buns.