Auntie Anne's

I honestly didn’t know somebody could move so physically slow compared to some of the employees here

Atmosphere: 1

Food: 1

Service: 1

Slow and overpriced like all the places on the turnpike.

Mini pretzel dogs are never available at this location.

I ordered the original pretzel and it was old and extremely salty

Atmosphere: 3

Food: 1

Service: 3

No pretzels available at 4:30, kids working there on their phones said they're not making anymore until tomorrow.

Atmosphere: 1

Food: 1

Service: 1

They never have Pretzel Dogs available. And is not this location only is all locations in the FL Turnpike service plaza.

Atmosphere: 1

Food: 1

Service: 1

It says online closes at 9pm. We got there at 830pm and it was already closed

All the pretzels were burnt. Maybe don't hire a 400 pound whale that can't waddle to the ovens in time to take them out.

Atmosphere: 1

Food: 1

Service: 1

They had basically no pretzels and were telling people it would be an hour wait, and the nuggets they did have ready were burnt

Service: 1

Closed before 9 pm

Service: 1

Terrible service them 3 girls in the front was rude asl they need to get a better attitude because there shouldn’t be a reason you acting like that to everyone.

Atmosphere: 1

Food: 1

Service: 1

I stopped at the rest stop to use the restroom and grabbed a quick pretzel. It was cold and hard. I immediately took it back to Alyshia and was rudely informed that she was not going to replace my item and that I could buy another one. Alyshia continued to tell me that it was “not her problem” she told me to “step aside”. I’ll be fighting this charge. Hopefully she gets out of customer service.

Atmosphere: 1

Food: 1

Service: 1

It’s a day before New Year’s Eve, this location only sells pretzels nuggets (super salty or cinnamon flavor). It was busy for sure but I strongly believe with a right management, it should making a “killing” today. Instead of staffs acted like I don’t give a F. We have been to other locations, like Miami Dolphin Malls kiosk, the line there even longer than this and they always have regular pretzels on shelf only the hot dog ones need to wait. I don’t know who own this location, but your business is not profiting as it should be and I see why customer give a one star.

Atmosphere: 3

Food: 1

Service: 1

5 PM on a Sunday and sold out of everything. Store hours have them open until 9 but employee says they have no plans of making any food. Every other place is packed. This kid is standing at the front counter, counting down the time until he clocks out.

Horrible management. Very long line, two managers walked up voided item and went back to do there own thing. As a manager when you see that your team is struggling you must step in for 10 15 mins and help bust that line down. Horrible work ethic by management..