I had to do a review because they deserve recognition! They made the best bacon avocado toast ever! And I’ve tried many from different Dunkin’s and this place by far was the best ! Thank you guys so much. To the guy in the drive thru who took my order and to the girl who brought it to my truck because my truck couldn’t fit through the drive thru ! Thank you 😊 you guys are the best! Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
Ashley Sch444
The employees here are always very nice but no matter what time of day you go, the donuts are always stale. Never fresh.
Caspere Caratelli
I go every morning Fantastic place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Tori Purificato
Managers were very helpful and did their absolute best to display customer service, and went above and beyond to make sure me and my mom were satisfied with our experience.
Kid-friendliness: listened to our concerns and made it right with a pleasant understanding attitude
Christopher Frost
Very clean facility and staff. Food was as ordered and no issues. Always love getting and using points.
Wow very disappointing! Staff was joking playing games while I waited for 15 minutes for a regular hot coffee! The place was empty inside! 3 employees and NOBODY pouring coffee for myself and another young lady! $7.17 and no coffee
Atmosphere: 1
Food: 1
Service: 1
Aaron Jean
Obviously under new management not the same
Food: 1
Service: 1
mandas new new seoso
The customer service in the drive-through was amazing. What a happy bunch of people I really appreciate good service.Kevin is the best
Thomas Royer
When I arrived at this location the drive through was very busy, so I decided to go inside. The lobby was empty except for two customers already seated. I walked to the counter, and waited to be greeted. That never happened. After 5 minutes of waiting Trancia walked up and asked me what I wanted. I placed my order, two chocolate frosted, one glazed, and one jelly. I didn't realize she put the chocolate frosted upside down in the bag, and the other two on top of those. When I arrived back home and took the donuts out of the bag all the chocolate frosting the chocolate frosted donut was stuck to the bottom of the bag. There is nothing like paying for a chocolate frosted donut without chocolate.
This store's staff really could use some training on customer service. I definitely will not be returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
Lance Scarinci
Getting a cup of coffee shouldn't take this long, nor should a three ingredient item be delivered without one of the three ingredients. Incompetence all round.
Same on you for not having change in your store. I was there this morning and the poor young man had to tell every customer that there was no change. I sat down and for the 30 minutes I was there it went on. Is it a new way of stealing money from your customers. I called the store a number of times and they just pick up and hang up on their customers. Just shame on the manager for not having change and making that young man apologize to everyone that was on his line.
Atmosphere: 5
Food: 5
Service: 5
Andrea Caratelli
Fantastic service and hot and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Croissant
lizzzx
I dont usually write reviews, but i cone here daily and its always the same problems, i never have this issue anywhere else. long wait times, even if i do a mobile order, i arrive and still not ready. i work in the service industry as well so i understand, however when im serving customers i usually like to be efficient instead of standing laughing talking to my co workers.. i ordered a donut and coffee at the counter, i get the coffee in a couple minutes and stand and wait nearly 10 minutes for a donut, the girl said she “forgot” … i only ordered 2 things, correct me if im wrong but donuts are the easiest thing?? this place needs management, i never see a manager (this is always afternoon shift i go between 3-4 every day)
Atmosphere: 3
Food: 4
Service: 3
Melissa Taylor
I use the drive thru. My coffee was GREAT! Sadly this location doesn't allow tipping and they really deserve a good tip
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
SOLO
I physically did all the work.I got in my car.I drove up there.Went through their drive through and they just can't seem to get What's ordered on the receipt? Correct, if you order in multiples of hash Browns, you're only going to get one, it doesn't matter, then by the time you realize this and try to go back through drive through it's full and their lobby is full because their customer service is horrible and this is every Dunkin. Donuts, not just this one replace with robots, please.
I had to do a review because they deserve recognition! They made the best bacon avocado toast ever! And I’ve tried many from different Dunkin’s and this place by far was the best ! Thank you guys so much. To the guy in the drive thru who took my order and to the girl who brought it to my truck because my truck couldn’t fit through the drive thru ! Thank you 😊 you guys are the best! Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
The employees here are always very nice but no matter what time of day you go, the donuts are always stale. Never fresh.
I go every morning Fantastic place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Managers were very helpful and did their absolute best to display customer service, and went above and beyond to make sure me and my mom were satisfied with our experience.
Kid-friendliness: listened to our concerns and made it right with a pleasant understanding attitude
Very clean facility and staff. Food was as ordered and no issues. Always love getting and using points.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Toast, Dozen Donuts, Bagel
Wow very disappointing! Staff was joking playing games while I waited for 15 minutes for a regular hot coffee! The place was empty inside! 3 employees and NOBODY pouring coffee for myself and another young lady! $7.17 and no coffee
Atmosphere: 1
Food: 1
Service: 1
Obviously under new management not the same
Food: 1
Service: 1
The customer service in the drive-through was amazing. What a happy bunch of people I really appreciate good service.Kevin is the best
When I arrived at this location the drive through was very busy, so I decided to go inside. The lobby was empty except for two customers already seated. I walked to the counter, and waited to be greeted. That never happened. After 5 minutes of waiting Trancia walked up and asked me what I wanted. I placed my order, two chocolate frosted, one glazed, and one jelly. I didn't realize she put the chocolate frosted upside down in the bag, and the other two on top of those. When I arrived back home and took the donuts out of the bag all the chocolate frosting the chocolate frosted donut was stuck to the bottom of the bag. There is nothing like paying for a chocolate frosted donut without chocolate.
This store's staff really could use some training on customer service. I definitely will not be returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
Getting a cup of coffee shouldn't take this long, nor should a three ingredient item be delivered without one of the three ingredients. Incompetence all round.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Same on you for not having change in your store. I was there this morning and the poor young man had to tell every customer that there was no change. I sat down and for the 30 minutes I was there it went on. Is it a new way of stealing money from your customers. I called the store a number of times and they just pick up and hang up on their customers. Just shame on the manager for not having change and making that young man apologize to everyone that was on his line.
Atmosphere: 5
Food: 5
Service: 5
Fantastic service and hot and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Croissant
I dont usually write reviews, but i cone here daily and its always the same problems, i never have this issue anywhere else. long wait times, even if i do a mobile order, i arrive and still not ready. i work in the service industry as well so i understand, however when im serving customers i usually like to be efficient instead of standing laughing talking to my co workers.. i ordered a donut and coffee at the counter, i get the coffee in a couple minutes and stand and wait nearly 10 minutes for a donut, the girl said she “forgot” … i only ordered 2 things, correct me if im wrong but donuts are the easiest thing?? this place needs management, i never see a manager (this is always afternoon shift i go between 3-4 every day)
Atmosphere: 3
Food: 4
Service: 3
I use the drive thru. My coffee was GREAT! Sadly this location doesn't allow tipping and they really deserve a good tip
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I physically did all the work.I got in my car.I drove up there.Went through their drive through and they just can't seem to get What's ordered on the receipt? Correct, if you order in multiples of hash Browns, you're only going to get one, it doesn't matter, then by the time you realize this and try to go back through drive through it's full and their lobby is full because their customer service is horrible and this is every Dunkin. Donuts, not just this one replace with robots, please.
Service: 1
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