This is the 2nd time I went there and got swindled with my sides of black beans being filled up with juice and hardly ANY BEANS !! I think they do it deliberately to lower their costs . I called back to let them know and they told me next time I come in tell the cashier no juice in the beans … what ??? I asked if I could have a credit for a tub of beans on my next order and the manager said he can’t do that . In the tone of his voice I could tell they do this practice deliberately. Don’t get scammed like I did ( twice )….when ordering , tell them you don’t want a lot of juice in your beans … tell them you want beans NOT juice ! 2 ⭐️ ⭐️
Atmosphere: 3
Food: 2
Service: 2
Lady Lesion
Never get any order correct because they can’t read English apparently
Atmosphere: 1
Food: 1
Service: 1
Vilma Santos
The food is gross. The YELLOW SAUCE AND POTATOES WAS HORRIBLE. The potatoes are RAW!!! You should know how long to boil the potatoes for this dish!!!! I’ve had Peruvian food and this is NOT IT! Don’t waste your time or money. All of it Sucks!
503 Bolanos
Terrible service from the cashier
Atmosphere: 4
Food: 4
Service: 1
Denja Dream (Denjaxxlife)
First Visit – Mixed Experience
This was my first time visiting, and while the food was decent, the experience was disrupted by dogs barking loudly throughout my visit. It made it difficult to fully enjoy the atmosphere. With a bit more attention to the environment, this place could really shine.
Atmosphere: 2
Food: 5
Service: 2
Aja Knight
Bad customer service from Anna at the counter. Very rude I opted not to purchase here
S Davis
I usually visit this LaGrange location at least four times a week, but my experience last night was extremely disappointing. I simply asked for my chicken to be cut extra — a request that has never been an issue before — and the young woman at the counter told me “no, we can’t do that.” When I mentioned that I come here regularly, she said she’s worked there for three months and has never seen me.
When I asked for her name so I could share feedback, she turned around and refused to answer. I tried asking another employee, but she told them in Spanish not to respond to me. It felt very unprofessional and disrespectful. She then called the manager, and I explained what happened, but by that time the staff had already started breaking down the kitchen before closing, so I couldn’t even place my order.
I’ve always supported this location, but this experience left me completely dissatisfied and uncomfortable. I hope management takes this seriously and addresses how customers are treated — especially loyal ones who come several times a week.
Atmosphere: 2
Food: 5
Service: 1
Troy Ivey
Very horrible location, cooks suck compared to every other location I have been to in Florida. Everytime I go here to give it another chance I’m pissed off. Rotisserie chicken is never tender and cooked fully through like other locations. Employees sucks and aren’t friendly. The food taste as it’s prepared very quickly and they rather of been doing something else. I love La granja as I’ve been to dozens of location and it’s my go to. I absolutely hate this location and wish I could speak with who is control of the employees. I have so many issues here with the wrong order. Getting the wrong food and noticing util I get home. So many issues here.
Atmosphere: 1
Food: 1
Service: 1
orgen martinez
Very disappointed the last 2 times I have gone to buy food. The young Spanish lady at the register was on her cell phone navigating social media while customer were trying to speak to her and place their order. She made no eye contact with customer nor greeted them.
Atmosphere: 3
Food: 3
Service: 2
Aaram J. Green B.
Only the attention is good. The food is really bad especially sautted beef. Really really dissatisfying and no refund.
A nice change of pace from typical fast food. Need to serve unsweetened iced tea at fountain.
Atmosphere: 4
Food: 4
Service: 4
Maria Quezada
Cashier very rude, didn't know plates name, we have to explain ourself multiple times and she got us the dirty look.
Atmosphere: 1
Food: 4
Service: 1
Crystal Berrio
If I could give them a zero i would. Every time I call to place and order i get placed on hold for 15 min or more. I have photos to prove it. There customer services suckss
Service: 1
Raphaelameh olorture
Good food and atmosphere.
Atmosphere: 4
Food: 4
Service: 3
Satydra Blidgen
The food is always very good and made fresh. Everything i have purchased so far has been very tasty. Also there is an abundance of sauces.
This is the 2nd time I went there and got swindled with my sides of black beans being filled up with juice and hardly ANY BEANS !!
I think they do it deliberately to lower their costs .
I called back to let them know and they told me next time I come in tell the cashier no juice in the beans … what ???
I asked if I could have a credit for a tub of beans on my next order and the manager said he can’t do that .
In the tone of his voice I could tell they do this practice deliberately.
Don’t get scammed like I did ( twice )….when ordering , tell them you don’t want a lot of juice in your beans … tell them you want beans NOT juice !
2 ⭐️ ⭐️
Atmosphere: 3
Food: 2
Service: 2
Never get any order correct because they can’t read English apparently
Atmosphere: 1
Food: 1
Service: 1
The food is gross. The YELLOW SAUCE AND POTATOES WAS HORRIBLE. The potatoes are RAW!!! You should know how long to boil the potatoes for this dish!!!! I’ve had Peruvian food and this is NOT IT! Don’t waste your time or money. All of it Sucks!
Terrible service from the cashier
Atmosphere: 4
Food: 4
Service: 1
First Visit – Mixed Experience
This was my first time visiting, and while the food was decent, the experience was disrupted by dogs barking loudly throughout my visit. It made it difficult to fully enjoy the atmosphere. With a bit more attention to the environment, this place could really shine.
Atmosphere: 2
Food: 5
Service: 2
Bad customer service from Anna at the counter. Very rude I opted not to purchase here
I usually visit this LaGrange location at least four times a week, but my experience last night was extremely disappointing. I simply asked for my chicken to be cut extra — a request that has never been an issue before — and the young woman at the counter told me “no, we can’t do that.” When I mentioned that I come here regularly, she said she’s worked there for three months and has never seen me.
When I asked for her name so I could share feedback, she turned around and refused to answer. I tried asking another employee, but she told them in Spanish not to respond to me. It felt very unprofessional and disrespectful. She then called the manager, and I explained what happened, but by that time the staff had already started breaking down the kitchen before closing, so I couldn’t even place my order.
I’ve always supported this location, but this experience left me completely dissatisfied and uncomfortable. I hope management takes this seriously and addresses how customers are treated — especially loyal ones who come several times a week.
Atmosphere: 2
Food: 5
Service: 1
Very horrible location, cooks suck compared to every other location I have been to in Florida. Everytime I go here to give it another chance I’m pissed off. Rotisserie chicken is never tender and cooked fully through like other locations. Employees sucks and aren’t friendly. The food taste as it’s prepared very quickly and they rather of been doing something else. I love La granja as I’ve been to dozens of location and it’s my go to. I absolutely hate this location and wish I could speak with who is control of the employees. I have so many issues here with the wrong order. Getting the wrong food and noticing util I get home. So many issues here.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed the last 2 times I have gone to buy food. The young Spanish lady at the register was on her cell phone navigating social media while customer were trying to speak to her and place their order. She made no eye contact with customer nor greeted them.
Atmosphere: 3
Food: 3
Service: 2
Only the attention is good. The food is really bad especially sautted beef. Really really dissatisfying and no refund.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
A nice change of pace from typical fast food. Need to serve unsweetened iced tea at fountain.
Atmosphere: 4
Food: 4
Service: 4
Cashier very rude, didn't know plates name, we have to explain ourself multiple times and she got us the dirty look.
Atmosphere: 1
Food: 4
Service: 1
If I could give them a zero i would. Every time I call to place and order i get placed on hold for 15 min or more. I have photos to prove it. There customer services suckss
Service: 1
Good food and atmosphere.
Atmosphere: 4
Food: 4
Service: 3
The food is always very good and made fresh. Everything i have purchased so far has been very tasty. Also there is an abundance of sauces.
Atmosphere: 3
Food: 5
Service: 3
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