I called 3 times on my way to the Punta Gorda location. Once sitting in the parking lot. Not once did someone answer the phone. I walk in to find 2-3 of the girls standing at the end of the counter playing on their cell phones while 1 was running around actually making the orders for the two people in front of me. Plus got home to see the lack of cream cheese they put on the bagels
Atmosphere: 1
Food: 1
Service: 1
linda edwards
Very skimpy on the product . Do not listen to how you want the sandwich .I asked for chicken salad with tomato on a well toasted bagel, there was a paper thin slice the size of a half dollar and the chicken salad was spread so thin you could only taste celery and onion. Very disappointing as they did not toast it as asked. Do they have new owners because when they first opened bagels were very good. We won’t go back
Atmosphere: 1
Food: 2
Service: 2
Sarah OConnell
The Fort Myers location on Interstate Commerce Dr is very hit or miss—and unfortunately, more miss than hit. On multiple occasions, we’ve picked up bagels only to get home and find that the inside was charred and burnt to the point of being inedible.
Another frustrating experience was arriving at 7:00 a.m., when the door and online hours clearly stated the store was open. There were several people waiting outside, yet a woman inside refused to open the door.
Service also tends to be slow when a particular crew is working. After wasting both time and money too many times, I’ve decided to stop going altogether. That’s on me for continuing to give it chances.
Other locations may be better, but I can only speak for this one—and I do not recommend it.
John Manning
We stopped in for breakfast after an early morning run to Winn Dixie next door. It was our first time here. The food was excellent. I got a bacon egg and cheese bagel on a garlic bagel. The food was fresh. It was so good. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Angelika s
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Lauren Norris
Empire Bagels is hands-down our favorite bagel spot! Their bagels are soft with the perfect slight chew, and they have just the right touch of sweetness. We usually go for their ham, egg & cheese on an onion bagel (so good!), but honestly even a plain bagel with butter is incredible. The staff is mostly young, but they’re always super pleasant and accommodating. Even when the store is busy—which it always is—they move quickly and get your order out fast. Great food, great service, and consistently fresh bagels. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Katherine Pollara
I’m from Jersey and really good bagels are hard to find everywhere. True NYers know that not all who say theirs are authentic NYC bagels are, IMHO, the real deal. Empire Bagels is the exception, even importing NYC’s wonderful water, a required ingredient in any authentic bagel. You can order online for pickup at an appointed time. What’s not to like? Try these bagels and you’ll never eat those icky frozen or bready genius puffy ones, if you know what I mean… Closed Mondays. Order ahead as they do sell out. Updating 3-days later: we had breakfast egg sandwiches when we stopped back for another takeout order. They were great and we will keep returning.
Atmosphere: 3
Food: 5
Service: 5
Juliana Delmonte
first time going into this place, cashier didn’t really seem like she was too happy, which is fine, it’s a weekend i get it. i wasn’t sure what kind of bagels they had and wasn’t offered any guidance but ended up figuring it out myself. i ordered 2 and after a few minutes was handed 2 cold bagels. not once was asked if i wanted them toasted, i did not know i was supposed to ask for bagels to be toasted, she didn’t ask either so by the time it was handed to me the cream cheese was already on them- didn’t ask her to fix it because placing the order itself felt like it was a bother. needless to say, wasted $10, didn’t even care to eat them.
Atmosphere: 2
Food: 1
Service: 1
Dave Jager
They don't make a lot of bagels so get there early. The popular ones go fast. Best bagels around this area.
Atmosphere: 3
Food: 5
Service: 5
Angela Yeber
The bagels taste exactly the same as the ones you can purchase from the grocery store and weren’t fresh at all. The vegetable cream cheese doesn’t look or taste like vegetable cream cheese - I’m not even sure what it is but I had to discard the bagel because I couldn’t eat it, it was so disgusting looking and tasted terrible. There was a piece of egg in my bagel with cream cheese, clearly cross contamination and lack of sanitation practices. My husband took a bite of his bacon egg and cheese and had to throw it out because he said it tasted like straight salt. Not to mention, this place is very expensive compared to other bagel shops. The air conditioner must have also broke because it was also extremely hot inside (way hotter than the already hot outside) upon walking in. I’m not knowledgeable of any type of labor laws but it doesn’t seem like it should be allowed to let workers work in that condition. I could barely breathe in there it was so hot and humid.
They’re the best. Everything is good and fresh. They have so many options. The staff is very friendly and hard working.
James Claydon
Was in today and older guy that works there told a lady she is at the wrong place when ordering avacado on her sandwich, because they don’t serve it. There is a better way to say you don’t have something…
Tommy F
Better bagels than Panera/dunkin/Manhattan and more options for sandwiches.
Atmosphere: 4
Food: 3
Service: 4
Margaret Wasilewski
We come here often. But there selection is limited. We came on a Saturday. They had a very low supply of bagels and the popular ones were out. No coffee brewed. Out of bottled tea. Not sure why they are there. I thought it’s a bagel store. A bagel store out of bagels. Come on
Katrina Mow
I'm giving this place 5 stars to encourage them!! Great potential... the staff are young but there's alot of youth and life and potential there. The breakfast bagel i had was delicious!! 5 stars of encouragement from me.
I called 3 times on my way to the Punta Gorda location. Once sitting in the parking lot. Not once did someone answer the phone. I walk in to find 2-3 of the girls standing at the end of the counter playing on their cell phones while 1 was running around actually making the orders for the two people in front of me. Plus got home to see the lack of cream cheese they put on the bagels
Atmosphere: 1
Food: 1
Service: 1
Very skimpy on the product . Do not listen to how you want the sandwich .I asked for chicken salad with tomato on a well toasted bagel, there was a paper thin slice the size of a half dollar and the chicken salad was spread so thin you could only taste celery and onion. Very disappointing as they did not toast it as asked. Do they have new owners because when they first opened bagels were very good. We won’t go back
Atmosphere: 1
Food: 2
Service: 2
The Fort Myers location on Interstate Commerce Dr is very hit or miss—and unfortunately, more miss than hit. On multiple occasions, we’ve picked up bagels only to get home and find that the inside was charred and burnt to the point of being inedible. Another frustrating experience was arriving at 7:00 a.m., when the door and online hours clearly stated the store was open. There were several people waiting outside, yet a woman inside refused to open the door. Service also tends to be slow when a particular crew is working. After wasting both time and money too many times, I’ve decided to stop going altogether. That’s on me for continuing to give it chances. Other locations may be better, but I can only speak for this one—and I do not recommend it.
We stopped in for breakfast after an early morning run to Winn Dixie next door. It was our first time here. The food was excellent. I got a bacon egg and cheese bagel on a garlic bagel. The food was fresh. It was so good. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Empire Bagels is hands-down our favorite bagel spot! Their bagels are soft with the perfect slight chew, and they have just the right touch of sweetness. We usually go for their ham, egg & cheese on an onion bagel (so good!), but honestly even a plain bagel with butter is incredible. The staff is mostly young, but they’re always super pleasant and accommodating. Even when the store is busy—which it always is—they move quickly and get your order out fast. Great food, great service, and consistently fresh bagels. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I’m from Jersey and really good bagels are hard to find everywhere. True NYers know that not all who say theirs are authentic NYC bagels are, IMHO, the real deal.
Empire Bagels is the exception, even importing NYC’s wonderful water, a required ingredient in any authentic bagel. You can order online for pickup at an appointed time. What’s not to like?
Try these bagels and you’ll never eat those icky frozen or bready genius puffy ones, if you know what I mean…
Closed Mondays. Order ahead as they do sell out.
Updating 3-days later: we had breakfast egg sandwiches when we stopped back for another takeout order. They were great and we will keep returning.
Atmosphere: 3
Food: 5
Service: 5
first time going into this place, cashier didn’t really seem like she was too happy, which is fine, it’s a weekend i get it. i wasn’t sure what kind of bagels they had and wasn’t offered any guidance but ended up figuring it out myself. i ordered 2 and after a few minutes was handed 2 cold bagels. not once was asked if i wanted them toasted, i did not know i was supposed to ask for bagels to be toasted, she didn’t ask either so by the time it was handed to me the cream cheese was already on them- didn’t ask her to fix it because placing the order itself felt like it was a bother. needless to say, wasted $10, didn’t even care to eat them.
Atmosphere: 2
Food: 1
Service: 1
They don't make a lot of bagels so get there early. The popular ones go fast.
Best bagels around this area.
Atmosphere: 3
Food: 5
Service: 5
The bagels taste exactly the same as the ones you can purchase from the grocery store and weren’t fresh at all. The vegetable cream cheese doesn’t look or taste like vegetable cream cheese - I’m not even sure what it is but I had to discard the bagel because I couldn’t eat it, it was so disgusting looking and tasted terrible. There was a piece of egg in my bagel with cream cheese, clearly cross contamination and lack of sanitation practices. My husband took a bite of his bacon egg and cheese and had to throw it out because he said it tasted like straight salt. Not to mention, this place is very expensive compared to other bagel shops. The air conditioner must have also broke because it was also extremely hot inside (way hotter than the already hot outside) upon walking in. I’m not knowledgeable of any type of labor laws but it doesn’t seem like it should be allowed to let workers work in that condition. I could barely breathe in there it was so hot and humid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They’re the best. Everything is good and fresh. They have so many options. The staff is very friendly and hard working.
Was in today and older guy that works there told a lady she is at the wrong place when ordering avacado on her sandwich, because they don’t serve it. There is a better way to say you don’t have something…
Better bagels than Panera/dunkin/Manhattan and more options for sandwiches.
Atmosphere: 4
Food: 3
Service: 4
We come here often. But there selection is limited. We came on a Saturday. They had a very low supply of bagels and the popular ones were out. No coffee brewed. Out of bottled tea. Not sure why they are there. I thought it’s a bagel store. A bagel store out of bagels. Come on
I'm giving this place 5 stars to encourage them!! Great potential... the staff are young but there's alot of youth and life and potential there. The breakfast bagel i had was delicious!! 5 stars of encouragement from me.
Atmosphere: 5
Food: 5
Service: 5
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