Frequent customer no more after unprofessional staff experience Waited over an hour for appetizers— fried pickles…Emily the waitress was laughing at us because I asked the manager Curtis why they charge for ketchup, ranch dressing and strawberry puree in a drink I ordered. They nickeled and dimed us and blamed the long wait on having short staff in the kitchen. Curtis said I had call outs and “this ain’t no Popeyes where we give away our sauces for free.” Unreal absolutely unprofessional and ZERO CUSTOMER SERVICE. Mr John Berry the owner needs to replace Curtis and Emily who worked Sunday 12/29/24 between the hours of 1-4 pm. Give your business elsewhere. 👎🏼👎🏼👎🏼👎🏼
Donald Woytowitz
Intriguing British Pub.
Bangers and Mash great
Many English Beers on tap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bangers & Mash, Redfish
T. Nash Weimer
Great place to meet people and throw darts. Typical bar food, good burgers and cold beer. Parking is on the street or in a small lot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice House Steak Sandwich, Ale Battered Fish and Chips, Bangers & Mash
Liz Callahan
Great food and service. Trivia on Monday nights!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cottage Pie, Ice House Steak Sandwich, Ale Battered Fish and Chips, Chicken Wings, Fried Pickles, Redfish, Cheese Curds
Todd Connelly
Great English Pub atmosphere. The old Ice House building is very cool. The food is excellent. Had the Cottage Pie today... very tasty. Great menu with fish n chips and more. Lots of craft beers and they have a room for dart tournaments! Many dart boards. I really like this place!
Atmosphere: 5
Food: 5
Service: 5
Jarod Peer
Great food and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bangers & Mash, Gravy
Leo Zayac
Everytime we go to the Icehouse they are out of the Charcuterie Board no matter what time we go, the shambles was a burnt piece hamburger a little gravy and a lot of mushrooms wasn't tasty at all, the cottage pie was mostly mashed potatoes with hardly any gravy or meat and the portions were smaller . It will be a while before we go back.
Atmosphere: 3
Food: 2
Service: 2
Mike Davila
Great environment and food was super
Atmosphere: 5
Food: 5
Service: 5
Jan Richer
Food was good, and the service was good. The pub was clean.
Slow slow slow. 40 minutes before we got appetizer and have to beg to get a beer. People that sat next to us and walked in at the same time finished eating before we got an appetizer. Food was good but damn give me some service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Ale Battered Fish and Chips, Chicken Wings, Chips, Cheese Curds
Scout8148
Food was outstanding and beer was even better - Great selection of beer and also dart boards and TVs everywhere. Very nice place and I’ll be back
b lee
Talon and kalvin are great bar tenders. Free pool and free darts. Plenty of dart boards to go around too. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
D Kickham
Good food at fair prices. The service usually lacks. Fun atmosphere.
Vegetarian options: Menu denotes veggie options.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Fried Mushrooms
Shriner McBitey
I’ve been to the Ice House a pub dozens of times over the years. The last two times I visited it really seemed apparent whoever owns it is either absent or doesn’t care about the business. The food which was never A+ has become C- at best. The staff seems to not care much about customers and there is a general unkept appearance. It’s such a great place and a great building it would be awesome if someone who cares bought the place, cleaned up the place and put renewed effort into American pub fare. Dislike watching its decline in quality over the years.
Frequent customer no more after unprofessional staff experience Waited over an hour for appetizers— fried pickles…Emily the waitress was laughing at us because I asked the manager Curtis why they charge for ketchup, ranch dressing and strawberry puree in a drink I ordered. They nickeled and dimed us and blamed the long wait on having short staff in the kitchen. Curtis said I had call outs and “this ain’t no Popeyes where we give away our sauces for free.” Unreal absolutely unprofessional and ZERO CUSTOMER SERVICE. Mr John Berry the owner needs to replace Curtis and Emily who worked Sunday 12/29/24 between the hours of 1-4 pm. Give your business elsewhere. 👎🏼👎🏼👎🏼👎🏼
Intriguing British Pub.
Bangers and Mash great
Many English Beers on tap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bangers & Mash, Redfish
Great place to meet people and throw darts. Typical bar food, good burgers and cold beer. Parking is on the street or in a small lot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice House Steak Sandwich, Ale Battered Fish and Chips, Bangers & Mash
Great food and service. Trivia on Monday nights!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cottage Pie, Ice House Steak Sandwich, Ale Battered Fish and Chips, Chicken Wings, Fried Pickles, Redfish, Cheese Curds
Great English Pub atmosphere. The old Ice House building is very cool. The food is excellent. Had the Cottage Pie today... very tasty. Great menu with fish n chips and more. Lots of craft beers and they have a room for dart tournaments! Many dart boards. I really like this place!
Atmosphere: 5
Food: 5
Service: 5
Great food and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bangers & Mash, Gravy
Everytime we go to the Icehouse they are out of the Charcuterie Board no matter what time we go, the shambles was a burnt piece hamburger a little gravy and a lot of mushrooms wasn't tasty at all, the cottage pie was mostly mashed potatoes with hardly any gravy or meat and the portions were smaller . It will be a while before we go back.
Atmosphere: 3
Food: 2
Service: 2
Great environment and food was super
Atmosphere: 5
Food: 5
Service: 5
Food was good, and the service was good. The pub was clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cottage Pie, Bangers & Mash, Gravy, Cheese Curds
Great place for pub food. The steak sandwich and burger were delicious, service was friendly, and drinks were cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice House Steak Sandwich, Icehouse Cheeseburger, Fried Pickles
Restaurantji Recommends
Slow slow slow. 40 minutes before we got appetizer and have to beg to get a beer. People that sat next to us and walked in at the same time finished eating before we got an appetizer. Food was good but damn give me some service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Ale Battered Fish and Chips, Chicken Wings, Chips, Cheese Curds
Food was outstanding and beer was even better - Great selection of beer and also dart boards and TVs everywhere. Very nice place and I’ll be back
Talon and kalvin are great bar tenders. Free pool and free darts. Plenty of dart boards to go around too. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Good food at fair prices. The service usually lacks. Fun atmosphere.
Vegetarian options: Menu denotes veggie options.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Fried Mushrooms
I’ve been to the Ice House a pub dozens of times over the years. The last two times I visited it really seemed apparent whoever owns it is either absent or doesn’t care about the business. The food which was never A+ has become C- at best. The staff seems to not care much about customers and there is a general unkept appearance. It’s such a great place and a great building it would be awesome if someone who cares bought the place, cleaned up the place and put renewed effort into American pub fare. Dislike watching its decline in quality over the years.
Atmosphere: 2
Food: 1
Service: 1
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