4/10/24 6 PM... Waited 40 minutes for the server.. Never came.. But they were standing around the railing talking on the top deck watching the traffic below. BTW, the bar was full, but plenty of empty tables. So we left and went to Lashleys Crab House.. Much better service.
Atmosphere: 5
Service: 1
Eric Marquis
Amazing view
Atmosphere: 5
Food: 5
Service: 5
Daniel Conger Hawkins
No! Don’t bother riding the elevator. Yeah, it’s a nice view, but that’s all. Felt bad for the waiter. The bar order was wrong. The appetizer took 75 minutes to arrive from the kitchen. That’s right, 75 minutes! When the entree arrived it was all cold. The ketchup in the bottle was warmer than the French Fries. The manager had nothing but lame excuses. He even said that they’d expected a busy night and staffed up. Nothing short of ridiculous.Parking: Prepare to walk.
Atmosphere: 2
Food: 1
Service: 1
Paul Toepp
Fun spot for a knot and a drink
Atmosphere: 5
Food: 4
Service: 4
Sarah Welch
The food is so good and the staff is amazing! Don't forget to enjoy the view !
Atmosphere: 5
Food: 5
Service: 5
Senza Fine'
We are Punta Gorda Residents and have taken friends to this establishment several times. every time we were disapointed. This place is by far the worst managed spot in the city. The view is awesome but the staff doesn't care if your there or not. it could be so much more.
Kevin Mackenzie
Drinks were ok waited forever for our food waitress forgot or gave it to someone else what we got was cold everything asked for a lime in my rum and coke she forgot then waited and waited had to ask again finally after 15 minutes got it then she forgot again on next drink maybe she was new and learning I hope
Atmosphere: 5
Food: 2
Service: 2
D Myers
Went there today for lunch with a girlfriend. 3rd time there. I ordered the Cuban with fries Cuban is 15.00 they charge 1:00 for fries ?I wish I could put a photo up for the Cuban, which was two pieces of bread, I time piece of ham and another tiny piece of turkey with cheese. Not impressed at all.
Atmosphere: 5
Food: 1
Service: 5
Craig Nordlund
Don't bother with breakfast, recieved the omelet cold, the toast was cold the only way the butter melted was from the sun. The waitress tried but fell short of getting the orders right, so disappointed.. the breakfast burrito meat was so tuff you could even chew it and took it out and left it on the plate. Sorry to throw this place under the bus but it was bad. They tried to make it right by giving us a free coffee.
Atmosphere: 3
Food: 1
Service: 2
Joyce Stivison
Very expensive..room not ready...coffee machine didn't work...girls all great,except front desk girl can't hear!!
The service at the rooftop restaurant bar was awful. We sat at a bar table right next to the bar and waited and no one came over. We were there for dinner and drinks. We approached the bar and tried to order a drink, only to be refused service and told that the waitstaff was responsible for taking our order. We then waited 20 more minutes for waitstaff to acknowledge us. It was not busy at all so there was no reason for the bar staff to not serve us until the wait staff came over. To make matters worse, when we finally raised our concerns to the bartenders, we were flat out refused service and gaslighted. They took no responsibility. There was no general manager on site to address the issue. Eventually, we sought out a lower level manager downstairs to voice our grievances. While the manager did apologize and provided us with a complimentary drink, the overall experience left a sour taste in our mouths. It's disappointing when basic customer service expectations are not met.
Atmosphere: 1
Food: 1
Service: 1
Rick Brock
2024Tried Sunday bruch and they were out of 25% of the items on their limited menu. Seems to be a reoccurring issue.2021Great place for Weekend Brunch if the weather is nice. They run out of some menu items if you don't get there early enough.
Atmosphere: 5
Food: 3
Service: 5
TiaOnne Nicolia
I went to the bar excited to treat myself out just to get there and wasn’t even acknowledged. I then proceeded to ask for a menu 7 minutes after being there since no one asked if I needed one. I sat there and still Nothing, no one asked if I was ready or had any questions or if I even been there before. The guy working last night wasn’t very approachable at least to me he wasn’t. I understand people have their regulars and big tippers. I work in the service industry so myself as well tip very well. I sat at the bar with no drink for over than 20 minutes. The KICKER is there was a group of people that came and sat next to me literally Right next to me and guess how long it took for their order to get taken PLUS get their drinks? It took them less than 4 minutes to receive their drinks I left immediately after that. I was extremely disappointed no one should ever experience that.
Atmosphere: 5
Food: 5
Service: 1
Michelle Morrison
Tourist trap. The service at the rooftop restaurant bar was awful. They don’t care if they ever see you again.
Nataly Savelyeva
Was good to check it out, but expectations were higher ?Kids really loved tater tots!
4/10/24 6 PM... Waited 40 minutes for the server.. Never came.. But they were standing around the railing talking on the top deck watching the traffic below. BTW, the bar was full, but plenty of empty tables. So we left and went to Lashleys Crab House.. Much better service.
Atmosphere: 5
Service: 1
Amazing view
Atmosphere: 5
Food: 5
Service: 5
No! Don’t bother riding the elevator. Yeah, it’s a nice view, but that’s all. Felt bad for the waiter. The bar order was wrong. The appetizer took 75 minutes to arrive from the kitchen. That’s right, 75 minutes! When the entree arrived it was all cold. The ketchup in the bottle was warmer than the French Fries. The manager had nothing but lame excuses. He even said that they’d expected a busy night and staffed up. Nothing short of ridiculous.Parking: Prepare to walk.
Atmosphere: 2
Food: 1
Service: 1
Fun spot for a knot and a drink
Atmosphere: 5
Food: 4
Service: 4
The food is so good and the staff is amazing! Don't forget to enjoy the view !
Atmosphere: 5
Food: 5
Service: 5
We are Punta Gorda Residents and have taken friends to this establishment several times. every time we were disapointed. This place is by far the worst managed spot in the city. The view is awesome but the staff doesn't care if your there or not. it could be so much more.
Drinks were ok waited forever for our food waitress forgot or gave it to someone else what we got was cold everything asked for a lime in my rum and coke she forgot then waited and waited had to ask again finally after 15 minutes got it then she forgot again on next drink maybe she was new and learning I hope
Atmosphere: 5
Food: 2
Service: 2
Went there today for lunch with a girlfriend. 3rd time there. I ordered the Cuban with fries Cuban is 15.00 they charge 1:00 for fries ?I wish I could put a photo up for the Cuban, which was two pieces of bread, I time piece of ham and another tiny piece of turkey with cheese. Not impressed at all.
Atmosphere: 5
Food: 1
Service: 5
Don't bother with breakfast, recieved the omelet cold, the toast was cold the only way the butter melted was from the sun. The waitress tried but fell short of getting the orders right, so disappointed.. the breakfast burrito meat was so tuff you could even chew it and took it out and left it on the plate. Sorry to throw this place under the bus but it was bad. They tried to make it right by giving us a free coffee.
Atmosphere: 3
Food: 1
Service: 2
Very expensive..room not ready...coffee machine didn't work...girls all great,except front desk girl can't hear!!
Service: 5
Restaurantji Recommends
The service at the rooftop restaurant bar was awful. We sat at a bar table right next to the bar and waited and no one came over. We were there for dinner and drinks. We approached the bar and tried to order a drink, only to be refused service and told that the waitstaff was responsible for taking our order. We then waited 20 more minutes for waitstaff to acknowledge us. It was not busy at all so there was no reason for the bar staff to not serve us until the wait staff came over. To make matters worse, when we finally raised our concerns to the bartenders, we were flat out refused service and gaslighted. They took no responsibility. There was no general manager on site to address the issue. Eventually, we sought out a lower level manager downstairs to voice our grievances. While the manager did apologize and provided us with a complimentary drink, the overall experience left a sour taste in our mouths. It's disappointing when basic customer service expectations are not met.
Atmosphere: 1
Food: 1
Service: 1
2024Tried Sunday bruch and they were out of 25% of the items on their limited menu. Seems to be a reoccurring issue.2021Great place for Weekend Brunch if the weather is nice. They run out of some menu items if you don't get there early enough.
Atmosphere: 5
Food: 3
Service: 5
I went to the bar excited to treat myself out just to get there and wasn’t even acknowledged. I then proceeded to ask for a menu 7 minutes after being there since no one asked if I needed one. I sat there and still Nothing, no one asked if I was ready or had any questions or if I even been there before. The guy working last night wasn’t very approachable at least to me he wasn’t. I understand people have their regulars and big tippers. I work in the service industry so myself as well tip very well. I sat at the bar with no drink for over than 20 minutes. The KICKER is there was a group of people that came and sat next to me literally Right next to me and guess how long it took for their order to get taken PLUS get their drinks? It took them less than 4 minutes to receive their drinks I left immediately after that. I was extremely disappointed no one should ever experience that.
Atmosphere: 5
Food: 5
Service: 1
Tourist trap. The service at the rooftop restaurant bar was awful. They don’t care if they ever see you again.
Was good to check it out, but expectations were higher ?Kids really loved tater tots!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Tater Tots