This Starbucks is super close to my house and when I am out of code or having a latte week this is the one I go to. I use both the drive thru and inside to purchase and usually come early in the morning. Drive thru lady named Jen is always very lovely. Inside Shawna and Taylor always have more than helpful and genuinely pleasant and interested in their customers. Great smiles and attitudes. Olivia has got to be one of the hardest working people I have ever seen. Everyone knows that Starbucks can become a mad house at any time. She is capable of every position in the establishment and moves with accuracy and urgency. She is very lovely to speak to and I would like these ladies to be recognized by corporate please, they deserve it and need to be praised for their efforts.
New management took over a couple months ago, lady named Kim who I guess has 22 years with the company. I would like to say that I do not like how she speaks to the employees in front of customers or the way she is handling breaks and purchases for employees. I can’t reason why an employee of a food/drink establishment should have to wait in line with the rest of the customers to purchase something for their break and then while waiting must complete side tasks, THEN they are able to take their break. She says this was something agreed upon but I have spent my entire life in the hospitality industry or at corperate giants and you are only allowed a certain amount of time for your breaks and some aren’t even paid. She has lost many employees since beginning her stay there and it’s not always about cleaning house. I’ve been going here for months and the staff has always been hard working and customer service oriented. Please corporate access this woman’s ability to keep and maintain a happy staff. The poor employees are under constant surveillance as is and a manager is SUPPOSED to be supportive.
Atmosphere: 5
Service: 5
Alexis Marie
Place is actual trash worst Starbucks I have been to repeatedly in a long time. I try ordering a peppermint mocha frappe and I’m argued with that a frappe can also be hot and then charged me for wanting it blended. Tired of trying to educate an employee I order a strawberry açaí and it tastes like dirty moo water no taste of strawberry what’s ever so I walk back inside to get it corrected and the chick is holding my drink hostage trying to explain to another customer that her drink isn’t wrong either. Now I’m left with a drink with strictly base because the girl wanted to be petty. I AM NEVER COMING HERE AGAIN.
Atmosphere: 2
Food: 2
Service: 1
Racheal Hoover
We have been to Starbucks in over 30 states and this was one of the best experiences we’ve ever had. Handled difficult drinks with ease. The speed was incredible. Thank you.
momof toogirls
Stopped by the Starbucks in Punta Gorda and had a really pleasant visit. The location is nice and easy to get to. I was greeted as soon as I walked in, and the staff were friendly and welcoming. The store was clean, well-organized, and had a warm, inviting atmosphere. Great place to grab a coffee and relax for a bit!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Serio
Thank you for making me smile. My giraffe brightened a pretty awful day for me.
Atmosphere: 5
Food: 5
Service: 5
Kelly Kilpatrick-Phelps
Always amazing and staff is very friendly and accommodating
Atmosphere: 5
Food: 5
Service: 5
Sharon McMillan
Got a pup cup and a medium cup of the new tropical drink and when I went to take a drink it had these little squishy flavored balls at the bottom and it was terrible to have in your mouth. Threw it away! 🤪 Crazy!
Brasspineapple Productions LLC
Friendly, super clean and warm atmosphere.
One of the best in Southwest Florida.
Jordan Rene'
Great customer service but my matcha tasted like nothing but oatmilk and cold foam. This matcha is too light I could tell from looking at it I wouldn’t taste the matcha. Please learn how to make a balanced matcha drink it should be a little more green than this.
I always get the matcha with almond milk. Sometimes hot sometimes color. The service here was good. The reason I only give 4 stars, the cost to beverage ratio an issue for me.
Atmosphere: 5
Food: 4
Service: 5
Scott Kaphingst
Absolutely awesome service team!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Chapman
There are 7 people working and everyone but one person is making drinks. One is wiping the counter. This has to be the most unorganized starbucks i have ever been to. It wasn't until they had 4 people waiting for drinks that they had one other person start making drinks. The other 5 were still doing nothing.
Colby Koenig
Our Starbucks Barista’s are like family, we’ve known them for years! There more than people who make our favorite drinks, they’re are friends and a part of our community ❤️
Brianna Morey
We had never been to this starbucks location previously, we were just passing by on a drive up north, but we were absolutely blown away by the friendlyness of the staff. We will have to make it a point to stop at this location more often. I can’t recommend this location enough!! The staff is amazing!!!
This Starbucks is super close to my house and when I am out of code or having a latte week this is the one I go to. I use both the drive thru and inside to purchase and usually come early in the morning. Drive thru lady named Jen is always very lovely. Inside Shawna and Taylor always have more than helpful and genuinely pleasant and interested in their customers. Great smiles and attitudes. Olivia has got to be one of the hardest working people I have ever seen. Everyone knows that Starbucks can become a mad house at any time. She is capable of every position in the establishment and moves with accuracy and urgency. She is very lovely to speak to and I would like these ladies to be recognized by corporate please, they deserve it and need to be praised for their efforts.
New management took over a couple months ago, lady named Kim who I guess has 22 years with the company. I would like to say that I do not like how she speaks to the employees in front of customers or the way she is handling breaks and purchases for employees. I can’t reason why an employee of a food/drink establishment should have to wait in line with the rest of the customers to purchase something for their break and then while waiting must complete side tasks, THEN they are able to take their break. She says this was something agreed upon but I have spent my entire life in the hospitality industry or at corperate giants and you are only allowed a certain amount of time for your breaks and some aren’t even paid. She has lost many employees since beginning her stay there and it’s not always about cleaning house. I’ve been going here for months and the staff has always been hard working and customer service oriented. Please corporate access this woman’s ability to keep and maintain a happy staff. The poor employees are under constant surveillance as is and a manager is SUPPOSED to be supportive.
Atmosphere: 5
Service: 5
Place is actual trash worst Starbucks I have been to repeatedly in a long time. I try ordering a peppermint mocha frappe and I’m argued with that a frappe can also be hot and then charged me for wanting it blended. Tired of trying to educate an employee I order a strawberry açaí and it tastes like dirty moo water no taste of strawberry what’s ever so I walk back inside to get it corrected and the chick is holding my drink hostage trying to explain to another customer that her drink isn’t wrong either. Now I’m left with a drink with strictly base because the girl wanted to be petty. I AM NEVER COMING HERE AGAIN.
Atmosphere: 2
Food: 2
Service: 1
We have been to Starbucks in over 30 states and this was one of the best experiences we’ve ever had. Handled difficult drinks with ease. The speed was incredible. Thank you.
Stopped by the Starbucks in Punta Gorda and had a really pleasant visit. The location is nice and easy to get to. I was greeted as soon as I walked in, and the staff were friendly and welcoming. The store was clean, well-organized, and had a warm, inviting atmosphere. Great place to grab a coffee and relax for a bit!
Atmosphere: 5
Food: 5
Service: 5
Thank you for making me smile. My giraffe brightened a pretty awful day for me.
Atmosphere: 5
Food: 5
Service: 5
Always amazing and staff is very friendly and accommodating
Atmosphere: 5
Food: 5
Service: 5
Got a pup cup and a medium cup of the new tropical drink and when I went to take a drink it had these little squishy flavored balls at the bottom and it was terrible to have in your mouth. Threw it away! 🤪 Crazy!
Friendly, super clean and warm atmosphere.
One of the best in Southwest Florida.
Great customer service but my matcha tasted like nothing but oatmilk and cold foam. This matcha is too light I could tell from looking at it I wouldn’t taste the matcha. Please learn how to make a balanced matcha drink it should be a little more green than this.
Love my pumpkin latte
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always get the matcha with almond milk. Sometimes hot sometimes color.
The service here was good.
The reason I only give 4 stars, the cost to beverage ratio an issue for me.
Atmosphere: 5
Food: 4
Service: 5
Absolutely awesome service team!
Atmosphere: 5
Food: 5
Service: 5
There are 7 people working and everyone but one person is making drinks. One is wiping the counter. This has to be the most unorganized starbucks i have ever been to. It wasn't until they had 4 people waiting for drinks that they had one other person start making drinks. The other 5 were still doing nothing.
Our Starbucks Barista’s are like family, we’ve known them for years! There more than people who make our favorite drinks, they’re are friends and a part of our community ❤️
We had never been to this starbucks location previously, we were just passing by on a drive up north, but we were absolutely blown away by the friendlyness of the staff. We will have to make it a point to stop at this location more often. I can’t recommend this location enough!! The staff is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...