So I said plane for my kids meal, and when I got to the window, it had ketchup on it, and when I told them the tall white guy who was on the grill and you can clearly see that from the drive through, said, well, it didn't say plain.Well, either he was making the remark.So I could hear it or to the girl, but regardless, it's very rude customer service
Atmosphere: 1
Food: 4
Service: 1
Alice Wilson
Menu board is confusing and the fries were so cold they were almost stiff at 10:55am?
Food: 2
Service: 5
Bruce InCharlotte
I stopped in today to pick up an early lunch that I had ordered through the Wendy's app, which at least made the process quick and straightforward. Inside, the dining room looked reasonably clean, and the Coke Freestyle machine was fully operational, which is always a small relief when you are counting on it for a specific drink.
My junior cheeseburger deluxe was put together the way it should be, and the four piece nuggets were warm and tasted fresh enough. The fries, unfortunately, were warm but undercooked and far too salty, which set things back a bit and made the meal feel uneven.
I am not entirely sure, but I think the lemonade I received was the full sugar version rather than the sugar free one I had intended. Thankfully, the Freestyle machine had the sugar free lemonade available, so I was able to refill my cup and correct that part of the order myself.
All in all, it landed in the territory of an OK experience. Not terrible, not great, just serviceable enough for a quick midday stop.
Atmosphere: 3
Food: 2
Service: 4
Rick Bobbitt
I had a very good meal at Wendy's just love their food also had a frosty
Atmosphere: 5
Food: 5
Service: 5
Heather Satterley
I didn't go in the store so can only speak on the food. I had the spicy chicken sandwich with fries. The sandwich was not fresh and the fries were cold.
Food: 1
Donald Economy
Food was cold
Food: 3
Derek Trubiano
Okay as usual.
Atmosphere: 3
Food: 3
Service: 3
Ramon Rodriguez
We stopped at my favorite chain for a quick bite, this particular place looked closed or under construction, dimmed lights outside and one attendant that we could see, there were 2 patrons already at the kiosk struggling with the machine and so we waited and waited until another employee came in and took our order to dine in. After a while we got our food and sat down only to have the same employee come back to take our food and apologize for the mixed up, okay ready to eat and there she was again to take our food once more, unbelievable! Now my wife is pissed off and I am not in a mood for food anymore. I'll stay away from this particular location until the franchise gets they act together and properly trained their employees.
Atmosphere: 1
Food: 3
Service: 1
marlo dawson
Don't worry Wendy Employees,I will be around when. Automatic cash machine take all of your job,just a reminder, customers should have a choice to use cash machines or not.
Atmosphere: 1
Service: 1
Brooke Grabowski
Last three times there have been small issues. First time out of almost all sodas. Second time messed up my order and made my burger wrong. Third time the teenagers taking orders just seemed rude. Horse playing and not staying on task. Cold old fries, cold nuggets, no sauce and interaction wasnt personable at all. Took the card shut the window and and handed me the food. Seemed miserable... sad cause this location had some friendly faces..
Service at this Wendy's was great, although they didn't have any personnel taking orders, it was all thru the automated screen. But staff was friendly and helpful. The food is fast food, I feel like Wendy's is a little better than some others, but fast food nonetheless.
Atmosphere: 3
Food: 3
Service: 5
deena koppenhaver
Absolutly horrible! Do not recommend at all!
Atmosphere: 1
Food: 1
Service: 1
Joseph Nanna
Their breakfast burrito is on top of the list of favorite burritos!
Atmosphere: 5
Food: 5
Service: 5
Aura Montaño
The service was amazing. The food was fresh, fast, and hot just how we like it! Worth the drive!
Atmosphere: 4
Food: 5
Service: 5
Carlos Garcia
The place is run down and bathrooms out of service
So I said plane for my kids meal, and when I got to the window, it had ketchup on it, and when I told them the tall white guy who was on the grill and you can clearly see that from the drive through, said, well, it didn't say plain.Well, either he was making the remark.So I could hear it or to the girl, but regardless, it's very rude customer service
Atmosphere: 1
Food: 4
Service: 1
Menu board is confusing and the fries were so cold they were almost stiff at 10:55am?
Food: 2
Service: 5
I stopped in today to pick up an early lunch that I had ordered through the Wendy's app, which at least made the process quick and straightforward. Inside, the dining room looked reasonably clean, and the Coke Freestyle machine was fully operational, which is always a small relief when you are counting on it for a specific drink.
My junior cheeseburger deluxe was put together the way it should be, and the four piece nuggets were warm and tasted fresh enough. The fries, unfortunately, were warm but undercooked and far too salty, which set things back a bit and made the meal feel uneven.
I am not entirely sure, but I think the lemonade I received was the full sugar version rather than the sugar free one I had intended. Thankfully, the Freestyle machine had the sugar free lemonade available, so I was able to refill my cup and correct that part of the order myself.
All in all, it landed in the territory of an OK experience. Not terrible, not great, just serviceable enough for a quick midday stop.
Atmosphere: 3
Food: 2
Service: 4
I had a very good meal at Wendy's just love their food also had a frosty
Atmosphere: 5
Food: 5
Service: 5
I didn't go in the store so can only speak on the food. I had the spicy chicken sandwich with fries. The sandwich was not fresh and the fries were cold.
Food: 1
Food was cold
Food: 3
Okay as usual.
Atmosphere: 3
Food: 3
Service: 3
We stopped at my favorite chain for a quick bite, this particular place looked closed or under construction, dimmed lights outside and one attendant that we could see, there were 2 patrons already at the kiosk struggling with the machine and so we waited and waited until another employee came in and took our order to dine in. After a while we got our food and sat down only to have the same employee come back to take our food and apologize for the mixed up, okay ready to eat and there she was again to take our food once more, unbelievable! Now my wife is pissed off and I am not in a mood for food anymore. I'll stay away from this particular location until the franchise gets they act together and properly trained their employees.
Atmosphere: 1
Food: 3
Service: 1
Don't worry Wendy Employees,I will be around when. Automatic cash machine take all of your job,just a reminder, customers should have a choice to use cash machines or not.
Atmosphere: 1
Service: 1
Last three times there have been small issues. First time out of almost all sodas. Second time messed up my order and made my burger wrong. Third time the teenagers taking orders just seemed rude. Horse playing and not staying on task. Cold old fries, cold nuggets, no sauce and interaction wasnt personable at all. Took the card shut the window and and handed me the food. Seemed miserable... sad cause this location had some friendly faces..
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Service at this Wendy's was great, although they didn't have any personnel taking orders, it was all thru the automated screen. But staff was friendly and helpful. The food is fast food, I feel like Wendy's is a little better than some others, but fast food nonetheless.
Atmosphere: 3
Food: 3
Service: 5
Absolutly horrible! Do not recommend at all!
Atmosphere: 1
Food: 1
Service: 1
Their breakfast burrito is on top of the list of favorite burritos!
Atmosphere: 5
Food: 5
Service: 5
The service was amazing. The food was fresh, fast, and hot just how we like it! Worth the drive!
Atmosphere: 4
Food: 5
Service: 5
The place is run down and bathrooms out of service
Atmosphere: 3
Food: 3
Service: 3
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