Applebee's Grill + Bar

Did some studying and ate a late lunch/ early dinner with the gf.

We went to your location 10/29/21 @ 7pm and left at 7:22. Our server Jamie S was very rude to us. We ask him about the deals offered online on your site. He said they don't offer them, we ask to see the Manager. Jamie went to get the manager returned to our table and said "we don't off those deals and the manager is too busy to speak to you". We ordered sweet teas and were served unsweetened teas and about 10 packs of pure sugar. The tea was nasty (tasted old) the sugar didn't help sweeten it at all. When Jamie finally came back by we had decided not to order and told Jamie the sugar didn't help the taste. He said to add more sugar, gave us a bill for the teas we didn't drink. We had used 3 packs for each glass already. This explains why businesses are shutting down...poor management and rude servers. You lost our business and that explains why the parking lot was empty!!! On a Friday night.told Jamie the tea

This Applebee's has always delivered every plate as I ordered. Great cooks, high energy staff and always great service.

Can only offer a single star as I ever got served by this establishment. Arrived at 11:03am to locked doors. (signs posted 11:00am open) This is a convenient place to dine whilst receiving auto service at the very many dealerships within walking distance. “No big deal,” I thought, “there’s a bench and I’m not starving.”At 11:18, having been passed by two employees arriving, the doors were never opened and I was never welcomed in. In fact, at 11:10ish, the muzak was even turned off.My guess is this location has changed it’s hours but has not changed the signage on their front door, take away door, nor their website. I further fathom the muzak was turned off to hold the staff Rundown that happens before a shift.

Disfrutando.

I've always enjoyed going to this location off Southern Blvd. Our server Haley was very attentive and checked up on us regularly to ensure we were satisfied with the service and the food when it came.

Food was okay ! I noticed that the pasta was warm and the chicken was actually hot . So I'm thinking the pasta wasn't fresh or it was sitting there waiting for the chicken to finish . I didn't want to complain so I just ate it . Draven was a great host ! And Richard was a great server . The customer service is probably the only reason I'll ever come back and maybe the drinks .

Tonia our server was excellent! Mike the manager was superb

The service was outstanding. I had the onion rings, which were delicious, served with BBQ sauce, which was excellent. I ordered a steak, which arrived overcooked and was tough. I should have gotten the ribs instead. The restaurant was clean. The host who seated us was disinterested. Our waitress made up for him though. She was friendly and service was outstanding. I would definitely go back. But I’d skip the steak and order the ribs.

Richard was a fantastic waiter. Great fun personality

Don’t waste your time coming here. Had Tonia as a waitress and she came to us a total of three times during our visit. Manager is just standing in the back of the restaurant taking with other and NOT checking on her employees service. Sad to see a place with good food have such shity service.

Just a regular Applebee’s. But they’re nicer than most. Food was whatever.

The food was good but the service was horrible. I was there with a friend for lunch and we were there for 3 hours! It took forever to get our appetizer, it took even longer for our entree. The waitress said she realized that it was taking too long and comped us a free dessert which we also has to wait forever for. She explained they were short staffed and to be patient. I told her we have been patient for the past couple of hours. Which we were. Nothing was ever said to her about the service. We saw several parties come and go and yet we were being passed by.

Loved the food and customer service. Our waitress Cassandra was great! She was very attentive and friendly, with a smile. Food and drinks were delicious, and delivered to the table faster than expected! Looking forward to next time!

Only a 3 star, food was ok. I ordered a steak - delicious. Broccoli - cold... barely warm ?.Waitress messed up our order. Then didn't come back, had to walk up to the bar to get our drinks (water) refilled.