Ordered 2 ice cream cups, a strawberry shake, Hershey pie and mozzarella fries and got 4 pies and the mozzarella fries. I got charged for the things I ordered but wasn't told the ice cream was out.
Food: 1
Service: 1
Gon Freecss
⭐⭐⭐⭐⭐ Elizabeth provided excellent customer service and my order was correct. She was friendly, efficient, and made our experience pleasant. Great employee and a great visit overall!
Atmosphere: 5
Food: 5
Service: 5
John Tanto
The food was delicious, great value for a quick bite. The atmosphere was pleasant, Kennedys service was absolutely outstanding. Kennedy was incredibly friendly, engaging, and genuinely fun to interact with. She made the entire experience a joy, and I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Jasmine Joy Landry-Owoeye
This location is horrendous. I tried several times and it is just unbearable. From the drive thru window experience, to the mixed up orders, and miss priced items and horrible customer service, I won't ever go to this location again. There are always quite a few workers, so the long wait to even be able to order in the drive thru when no one else is there baffles me. I have never been inside, but it appears to be an older location. I do like Burger King! Their Whoppers are great!
Atmosphere: 1
Food: 1
Service: 1
Eric Stickney
I just got the worst case of food poisoning ive ever had. I had a whopper last night and im just now waking up at 11:30 in the afternoon. It was a terrible night I will be reporting this. They are doing something very wrong there.
Atmosphere: 1
Food: 1
Service: 2
aliza
Had great costumer service, the general manager, John, is absolutely lovely! Made the visit memorable even for a Burger King :)
Atmosphere: 5
Food: 4
Service: 5
Jason Pasqualone
Went in today ordered food and was turned away because all I had was a hundred dollar bill. They claimed to not have change for it. What kind of restaurant doesn't have change? Very disappointed won't be back.
KIIING MELINAIRE
Girl at the drive through window was eating🤮🤮🤮. 11/16/25 @7:51pm
Sarah Lopez
Went For Breakfast Order Was Wrong,Food Was Warm,Customer Service Was Horrible Women Taking Orders Was Rude.
Atmosphere: 1
Food: 1
Service: 1
Delphone luckas
I’ve been eating at this Burger King regularly every morning for the past 4 months everyone is normal nice and friendly but this weekend there was a woman on shift with a very nasty attitude very mean and talks to customers like where gang members on the streets,I had to go inside because my order was wrong at the drive through And she went from the front to the back yelling I will never go back to this location again for breakfast!!!
My god, who is in charge of this place? This is by far the worst Burger King in PALM BEACH. They have the worst customer service, they always get orders wrong, and they have nothing but kids working there that are un professional and clearly hate their job! Where is the manager? The owner? Somebody!!!
Atmosphere: 2
Food: 2
Service: 1
Dada Lubin
1-Star Review and I wish I could give zero stars I stopped by this Burger King around 6 a.m. to get my daughter breakfast before school, and the cashier was extremely rude and unprofessional. She’s always in a bad mood, constantly charging people more money for their orders, and talks to customers with zero respect. This morning she even threw my order at me! I’ve never met someone so disrespectful working in customer service. Burger King really needs to do something about her attitude because this is not how customers should be treated—especially early in the morning when we’re just trying to grab breakfast for our kids.
Burger King – Store #14003 📍 11950 Southern Blvd, Royal Palm Beach, FL 33411
W P
How is it every single night at 11:15pm - 12am your system is down and you cannot take an order.
Hello manager, this has been happening for months!
Fire these lazy rude people!
Atmosphere: 1
Food: 3
Service: 1
STITCH 626
Worst customer service I've ever experienced, and worst burger king ever, would not go here
Ordered 2 ice cream cups, a strawberry shake, Hershey pie and mozzarella fries and got 4 pies and the mozzarella fries. I got charged for the things I ordered but wasn't told the ice cream was out.
Food: 1
Service: 1
⭐⭐⭐⭐⭐
Elizabeth provided excellent customer service and my order was correct. She was friendly, efficient, and made our experience pleasant. Great employee and a great visit overall!
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, great value for a quick bite. The atmosphere was pleasant, Kennedys service was absolutely outstanding. Kennedy was incredibly friendly, engaging, and genuinely fun to interact with. She made the entire experience a joy, and I'll definitely be back
Atmosphere: 5
Food: 5
Service: 5
This location is horrendous. I tried several times and it is just unbearable. From the drive thru window experience, to the mixed up orders, and miss priced items and horrible customer service, I won't ever go to this location again. There are always quite a few workers, so the long wait to even be able to order in the drive thru when no one else is there baffles me. I have never been inside, but it appears to be an older location. I do like Burger King! Their Whoppers are great!
Atmosphere: 1
Food: 1
Service: 1
I just got the worst case of food poisoning ive ever had. I had a whopper last night and im just now waking up at 11:30 in the afternoon. It was a terrible night I will be reporting this. They are doing something very wrong there.
Atmosphere: 1
Food: 1
Service: 2
Had great costumer service, the general manager, John, is absolutely lovely! Made the visit memorable even for a Burger King :)
Atmosphere: 5
Food: 4
Service: 5
Went in today ordered food and was turned away because all I had was a hundred dollar bill. They claimed to not have change for it. What kind of restaurant doesn't have change? Very disappointed won't be back.
Girl at the drive through window was eating🤮🤮🤮. 11/16/25 @7:51pm
Went For Breakfast Order Was Wrong,Food Was Warm,Customer Service Was Horrible Women Taking Orders Was Rude.
Atmosphere: 1
Food: 1
Service: 1
I’ve been eating at this Burger King regularly every morning for the past 4 months everyone is normal nice and friendly but this weekend there was a woman on shift with a very nasty attitude very mean and talks to customers like where gang members on the streets,I had to go inside because my order was wrong at the drive through And she went from the front to the back yelling I will never go back to this location again for breakfast!!!
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
Amazing amazing amazing.
Atmosphere: 5
Food: 5
Service: 5
My god, who is in charge of this place? This is by far the worst Burger King in PALM BEACH. They have the worst customer service, they always get orders wrong, and they have nothing but kids working there that are un professional and clearly hate their job! Where is the manager? The owner? Somebody!!!
Atmosphere: 2
Food: 2
Service: 1
1-Star Review and I wish I could give zero stars
I stopped by this Burger King around 6 a.m. to get my daughter breakfast before school, and the cashier was extremely rude and unprofessional. She’s always in a bad mood, constantly charging people more money for their orders, and talks to customers with zero respect. This morning she even threw my order at me! I’ve never met someone so disrespectful working in customer service. Burger King really needs to do something about her attitude because this is not how customers should be treated—especially early in the morning when we’re just trying to grab breakfast for our kids.
Burger King – Store #14003
📍 11950 Southern Blvd, Royal Palm Beach, FL 33411
How is it every single night at 11:15pm - 12am your system is down and you cannot take an order.
Hello manager, this has been happening for months!
Fire these lazy rude people!
Atmosphere: 1
Food: 3
Service: 1
Worst customer service I've ever experienced, and worst burger king ever, would not go here
Atmosphere: 1
Food: 3
Service: 1
Loading...