Dunkin'

171 S State Rd 7 #500, Royal Palm Beach
(561) 898-2475

Recent Reviews

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Alexis

Awful location no one speaks any English and they gave me basically ice for a Five DOLLAR DRINK

Atmosphere: 1

Food: 1

Service: 1

queen etty

Coffee on the bitter side...very unusual for Dunkin. Tried a new flavor of donut and not too pleased but that's on me.

Atmosphere: 3

Food: 3

Service: 4

Sophie Gonzalez

0 starts! Matcha does not taste good! And people are rude!

Atmosphere: 1

Food: 1

Service: 1

Arturo Portillo

They don’t know how to make coffee here, either too much milk or they just pump so much syrup in it that it just taste like sugar. Please put them in training.

Why is the brown sugar, shaken espresso, white instead of dark brown each time it’s handed to me

Food: 1

Tessa Evens

worst dunkin ever! Don’t come to this dunkin! go across the street, there will be a better dunkin there! your welcome!

Atmosphere: 1

Food: 1

Service: 1

Jenellee Correa

I will not ever go to this location again. The bagels are always old and hard as bricks and the staff are speedy and rude. Do better guys

Atmosphere: 1

Food: 1

Service: 1

Heather Besay

I have been so patient with this location before But no more! They messed up my order this morning. I did an online order, when I got there it wasn't ready..When U finally got it and I got to work and opened up my bag it was wrong the item.. then on top of it, I can't even reach anyone because the phone number is either wrong or no one is answering. Come on do better!!

3ddy “3ddy” 7ouis

One of the most important things in food service is customer service. The gentleman who was waiting on me, thought it was more important to mop the floor then to tend to our order. There was a little confusion on redeeming rewards. Which I don’t put on him, but he could have been a little bit more considerate, with the fact that it was his equipment that was not working properly. To top it all off I got more cold foam than actual coffee making the drink unbearable. I love Dunkin’ Donuts and by far this is the worst visit that I’ve ever had. I left a very disappointed. I go to Dunkin’ Donuts every morning before work because it is my go to. This doesn’t spoil my decision to go to Dunkin’ Donuts, but for this branch, it will be the last time.

Atmosphere: 1

Food: 1

Service: 1

Pablo Schreiterer

5:56pm On a Saturday, there was only one person in front of me and two employees. I waited more than 30 minutes and no one could serve me a simple coffee!! If you value your time, don't come here!!

Atmosphere: 1

Food: 1

Service: 1

Andres

The most disgusting Dunkin’ I have ever seen.
I am loyal customer of dunkin but I will never step foot in this place again.

Atmosphere: 1

Food: 1

Service: 1

Victoria Marques

WORST DUNKIN EVER!!!!!!!!!!!!!! I GOT SCAMMED!!!!

CUSTOMER SERVICE IS HORRIBLE! I came to this Dunkin location last week and the girl employee scanned my reward points for the “WRONG DRINK”

All my points went away, and I still had to pay for my drink. They did not want to fix my situation or even give me my points back.

When I spoke to the manager he did not care and didn’t care about his employee taking accountability for her mistake. I use the reward system a lot and that’s just wrong!

Go to the Dunkin across the street near Chick fi la and Home Depot. It is way better than this Dunkin!

Atmosphere: 1

Food: 1

Service: 1

Mariah Souffrant

This place is mediocre at best everytime I go here the food is burnt the coffee sucks and honestly the workers always have me pull up to the front to wait for a small order

Atmosphere: 1

Food: 1

Service: 2

Kristen N

Food and service is lacking. Bagels are dry and hard.

Atmosphere: 3

Food: 1

Service: 2

Jacob Ritchie

Workers are terrible rude gave me attitude and disrespect when I was acting kindly towards them

arthur Clark

I recently visited this Dunkin Donuts and had a rather frustrating experience. Unfortunately, my order was taken incorrectly, which I believe was due to the language barrier.
To make matters worse, when I checked my bank account noticed I was charged twice, instead of getting a dollar refund they charge me again.
I hope the staff can improve their communication skills and handling of transactions in the future as I enjoy Dunkin Donuts, but the experience has make me hesitant to return to this store.

Recommended dishes: Sausage Egg and Cheese

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