I’ve been ordering here for years but today apparently they wanted to switch the last two numbers in my address and act complete stupid when I tell them the right address! All because it was raining! I will never order here again! The driver just hung up on me! And the manager was just as incompetent
Atmosphere: 2
Food: 4
Service: 1
Patrick Santoro
$15 for a sub and I asked for a side of pickles, they said they can’t do that and I can buy a pickle if I want. For $15 you can’t give me a few slices of pickles? Absolutely ridiculous. Any other sub place has no issue with it.
Atmosphere: 1
Food: 1
Service: 1
Dana Hedrick
This location was my go to choice for a quick lunch with delivery. Well, that was prior to these past 2 weeks. The downward spiral started with my Feb. 7th order which took approx. 50 minutes to be delivered. Definitely NOT Freaky Fast! I gave them another chance on Feb. 10th for my usual "Pepe" sandwich with the bread left in. Received a sandwich with the bread hollowed out. Spoke with a rude "manager" who said I have to bring the sandwich back, they would not deliver the replacement to me even though I originally paid for delivery. I decided to give them another chance on Feb. 14th, but this time there was no cheese on the sandwich. Called the manager again (different person), who agreed to deliver a new sandwich. Thinking mistakes happen, and they did correct the last order, I ordered again on Feb. 18th, this time a sandwich that should have had double roast beef and provolone on it, and it was delivered with NOTHING on the bread except mayo, onions and pickles (see photo). This was obviously intentional due to issues, and my complaints, with the previous 3 orders. There is no way they closed up the sandwich and didn't realize there was no meat or cheese on it! I called and spoke with the rude girl "manager" and insisted that they deliver a new sandwich, which they did, but this time they put the absolute driest, oldest roast beef on the sandwich, making it inedible. I threw the sandwich away.
Atmosphere: 1
Food: 1
Service: 1
Deadeye
Absolutely no personality or engagement
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Tom
Drbrouk
The rudest service I have ever received at a JJ.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Giant the J J Gargantuan, Turkey Tom
mary Eden
Most horrible service. I needed to grab something quick for lunch and since this place was in the same shopping center I figured that since I was in a time crunch I would pay the outrageous ( almost $20) price for a mere tuna sandwich. The person at the register cought an attitude when I asked for her to make it a certain way. I thought we could have whichever toppings we would like. Well I guess it would have made her have to pick something extra up to put it on my sandwich. Most horrible service not sure about the overpriced food or not because I left.
Jaiden Mccartney
very fast service and yummy sandwiches! Cookies were also fireee! Overall a satisfied experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
A F
This jimmy johns is definitely my go to spot for sandwiches - Jose the manager, always coming through with great and masterclass customer service. He deserves a raise or some sort for his attentional to detail and never failing to create a welcoming atmosphere. I highly recommend this location for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Lizzette Mambru
Yelled at and humiliated by the store manager on the phone and in store today. Never returning again.
Your employees think they’re funny when they’re actually rude. Made fun of me to my face and then made me a meat only sandwich after I mentioned I was a vegetarian. Very funny guys! Hope both sides of your pillow are warm.
Atmosphere: 1
Food: 1
Service: 1
Chris Thiel
Picked up sandwiches/subs to go! Good food and fresh rolls/subs. One of my favorite places.
Food: 5
Service: 5
Recommended dishes: Tuna Salad, 2 Roast Beef
Brianna Alvarado
Literally received my order in 11 mins through delivery. Never have had food delivered so fast lol I guess they aren't joking in that commercial
Atmosphere: 5
Food: 5
Service: 5
mauri
Shoutout to jose for the stellar customer service! Had a big smile when I walked in - hard to find that nowadays !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Load of Meat
mauricio flores
Shoutout to jose for the stellar customer service! Had a big smile when I walked in - hard to find that nowadays !!!
I’ve been ordering here for years but today apparently they wanted to switch the last two numbers in my address and act complete stupid when I tell them the right address! All because it was raining! I will never order here again! The driver just hung up on me! And the manager was just as incompetent
Atmosphere: 2
Food: 4
Service: 1
$15 for a sub and I asked for a side of pickles, they said they can’t do that and I can buy a pickle if I want. For $15 you can’t give me a few slices of pickles? Absolutely ridiculous. Any other sub place has no issue with it.
Atmosphere: 1
Food: 1
Service: 1
This location was my go to choice for a quick lunch with delivery. Well, that was prior to these past 2 weeks. The downward spiral started with my Feb. 7th order which took approx. 50 minutes to be delivered. Definitely NOT Freaky Fast! I gave them another chance on Feb. 10th for my usual "Pepe" sandwich with the bread left in. Received a sandwich with the bread hollowed out. Spoke with a rude "manager" who said I have to bring the sandwich back, they would not deliver the replacement to me even though I originally paid for delivery. I decided to give them another chance on Feb. 14th, but this time there was no cheese on the sandwich. Called the manager again (different person), who agreed to deliver a new sandwich. Thinking mistakes happen, and they did correct the last order, I ordered again on Feb. 18th, this time a sandwich that should have had double roast beef and provolone on it, and it was delivered with NOTHING on the bread except mayo, onions and pickles (see photo). This was obviously intentional due to issues, and my complaints, with the previous 3 orders. There is no way they closed up the sandwich and didn't realize there was no meat or cheese on it! I called and spoke with the rude girl "manager" and insisted that they deliver a new sandwich, which they did, but this time they put the absolute driest, oldest roast beef on the sandwich, making it inedible. I threw the sandwich away.
Atmosphere: 1
Food: 1
Service: 1
Absolutely no personality or engagement
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Tom
The rudest service I have ever received at a JJ.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Giant the J J Gargantuan, Turkey Tom
Most horrible service. I needed to grab something quick for lunch and since this place was in the same shopping center I figured that since I was in a time crunch I would pay the outrageous ( almost $20) price for a mere tuna sandwich. The person at the register cought an attitude when I asked for her to make it a certain way. I thought we could have whichever toppings we would like. Well I guess it would have made her have to pick something extra up to put it on my sandwich. Most horrible service not sure about the overpriced food or not because I left.
very fast service and yummy sandwiches! Cookies were also fireee! Overall a satisfied experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Salad
This jimmy johns is definitely my go to spot for sandwiches - Jose the manager, always coming through with great and masterclass customer service. He deserves a raise or some sort for his attentional to detail and never failing to create a welcoming atmosphere. I highly recommend this location for sandwiches!!
Atmosphere: 5
Food: 5
Service: 5
Yelled at and humiliated by the store manager on the phone and in store today. Never returning again.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional manager running the place
Restaurantji Recommends
Your employees think they’re funny when they’re actually rude. Made fun of me to my face and then made me a meat only sandwich after I mentioned I was a vegetarian. Very funny guys! Hope both sides of your pillow are warm.
Atmosphere: 1
Food: 1
Service: 1
Picked up sandwiches/subs to go! Good food and fresh rolls/subs. One of my favorite places.
Food: 5
Service: 5
Recommended dishes: Tuna Salad, 2 Roast Beef
Literally received my order in 11 mins through delivery. Never have had food delivered so fast lol I guess they aren't joking in that commercial
Atmosphere: 5
Food: 5
Service: 5
Shoutout to jose for the stellar customer service! Had a big smile when I walked in - hard to find that nowadays !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Load of Meat
Shoutout to jose for the stellar customer service! Had a big smile when I walked in - hard to find that nowadays !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Load of Meat
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