Rita's Italian Ice & Frozen Custard
Southern Palm Crossing, 11071 Southern Blvd #130, Royal Palm Beach
(561) 795-4333
Recent Reviews
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The worker Gretchen was the best service i have ever gotten. Whoever is the manager really needs to keep her close and probably give her a raise. She was just so kind and talkative. Helped me pick what i wanted and let me take my time. She was the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice
Haven’t been here in awhile but decided to try it out, when I walked in I was immediately hit with a nauseating smell. An oder of a combination between a smelly drainage and pee. It was semi busy so I figured it must be good still, cotton candy icee was great until I make my way down my cup and notice what looks like mold or at least not something I would want to see in my cup. No thanks.
Great spot for summertime treats with the family. Awesome customer service here!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Ice
I went in to pick up an order 5/27 in the evening and was ignored when i walked in. When i finally was spoken to i received attitude from the associate I’m assuming is the shift manager. Then when I received the order it was rudely placed infront of me without confirmation.
Atmosphere: 2
Service: 1
Talk about a perfect end to our Sunday evening. We popped in for dessert and stayed for the fun. Joined the line, picked our flavors, ordered and paid. Service was so kind and had bright smiles on! Made all the difference. Got our cones and cups and decided to stay to eat last minute. We had so many laughs!! The custard was FABULOUS !!!!!!! All 5 of us, were head over heels for it. Great job all around.
Medium Cone - Banana Custard
Kids Cup - Mint Chocolate Chip
Kids Cup - Oreos Cookies & Cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Frozen Custard, Chocolate Chip
I love the sour patch watermelon flavor but what really made the experience was our server's helpfulness. Isel is a wonderful young lady who had a great attitude.
Atmosphere: 3
Food: 4
Service: 5
The Italian ice is okay, but the custard is gross- way too eggy, I handed it back to them right away! The place stinks like pee!! I’ve tried to give it chances, but wall out every time due to the pee stench.
Atmosphere: 1
Food: 3
Service: 1
The Italian ice is okay, but the custard is gross- way too eggy, I handed it back to them right away! The place stinks like pee!! I’ve tried to give it chances, but wall out every time due to the pee stench.
Atmosphere: 1
Food: 3
Service: 1
There are many people on this platform who will do nothing but complain and can never be satisfied. This is one of the best places to share a family experience. The girl that helped us was so kind and helpful despite what others want to say, and to go to the lengths to improvise an order for someone when what they ordered wasn’t on the menu. Taking the initiative to make sure a women with her kids have the best possible experience. When asked what she recommends she was more than happy to give many suggestions to suit what the customer would enjoy. All in all great service and better atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Ice, Classic Sundae
There are many people on this platform who will do nothing but complain and can never be satisfied. This is one of the best places to share a family experience. The girl that helped us was so kind and helpful despite what others want to say, and to go to the lengths to improvise an order for someone when what they ordered wasn’t on the menu. Taking the initiative to make sure a women with her kids have the best possible experience. When asked what she recommends she was more than happy to give many suggestions to suit what the customer would enjoy. All in all great service and better atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Italian Ice, Custard, Frozen Custard, Hot Fudge
Restaurantji Recommends
Delicious custard. A lot of options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Our server Tony was extremely busy as he was working alone and customers kept coming in. He was upbeat and just kept moving along with a smile.
Atmosphere: 4
Food: 5
Service: 5
Got the Dr pepper flavored ice which was different and actually pretyy good, guy behind the counter was nice and helpful. 4 stars because the place smelled moldy and very musty, sorry he has to work in there with that. Also the ice cream on top was the weirdest ice cream ive ever had, it was a little cheesy tasting and almost warm, very thick, kinda like cake icing.. It was ok mixed with the ice but I definitely couldn't eat a cup of it plain.
The young kids behind the counter are always very friendly and helpful! They work quickly and effectively! I am always grated immediately upon arrival! Couldn't ask for better!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Ice
Always so yummy
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