Don’t go past 10pm, they lock the lobby. Kinda misleading especially when they shouldn’t be closed yet.
alli duhaime
Been coming to this location for years and they always get it right. Any time I have a terrible experience at a restaurant I just come straight here. Customer service is great the food comes out fast and correct.
R
This Taco Bell is seriously lacking in customer service. I came in to pick up my order and there were at least four employees standing around talking.The store wasn’t even busy, yet it took about 10 minutes for anyone to acknowledge me.
They have kiosks, so the employees don’t even bother to assist customers they just assume everyone ordered from the kiosk. I placed my order online, Taco Bell App claims “order online, skip the line” promise was completely false at this location. I was the only customer in the entire establishment and still ended up waiting as if there was a line.
When an employee finally acknowledged me, I gave my name and received no response. It took another couple of minutes for them to hand me my food, and they didn’t say a single word.Is it really that hard to provide basic customer service?
There are other Taco Bell locations in the area that offer much better service than this one. Parking lot picture explains how busy this location is and drive thru completely empty at time I was there.
Atmosphere: 2
Food: 2
Service: 1
alexis minott
I went to the Taco Bell in Royal Palm Beach and had such a great experience! The server at the window, Laneisha, was so nice, polite, and super knowledgeable about the menu. I wasn’t sure what to order, and she took the time to explain everything and help me decide. She’s an absolute pleasure to have working there — friendly, patient, and professional. Great job, Laneisha!
Atmosphere: 5
Food: 5
Service: 5
ALBERT HIDALGO
Fast service
Atmosphere: 5
Food: 5
Service: 5
ig joshisquiet
i go to taco bell a good amount, no taco bell is better than this on. fresh food every time
Atmosphere: 5
Food: 5
Service: 5
Lisa Wallen
Customer service at the drive through is horrible! Almost 25 mins in line for a basic order of tacos. I guess it should’ve been a tall tail when the place was dead. I won’t be going back to this location. I also don’t like that you’re forced to give one star in order to leave a review!
Joshua Messier
They can never seem to get my order correct sadly.
Atmosphere: 2
Food: 1
Service: 1
pavichi 75
Feels and tastes like they prepare the food very lazily,lack of care or concern.
As a truck driver that works all night is extremely sad and disgusting how they treat you when you order online and walk to the window
Samir Shah
Rest room always open no privacy . Told the manager. Never got fixed
Service: 1
Vakulskas Construction LLC
Good job
Atmosphere: 5
Food: 5
Service: 5
Dous Hunt
I'm old school, not accustomed to not having a cashier in the store. You have to place your own order in which there were four old schoolers. Time consuming. Thankfully a nice gentleman from the back came and assisted us. Kudos to him..
krazy ISH
Typical Taco no Bells and whistles food. Great for a quick bit but why am I always hungry 2 hours later.
Taco's and burritos are really good.
Atmosphere: 5
Food: 5
Service: 5
Don’t go past 10pm, they lock the lobby. Kinda misleading especially when they shouldn’t be closed yet.
Been coming to this location for years and they always get it right. Any time I have a terrible experience at a restaurant I just come straight here. Customer service is great the food comes out fast and correct.
This Taco Bell is seriously lacking in customer service. I came in to pick up my order and there were at least four employees standing around talking.The store wasn’t even busy, yet it took about 10 minutes for anyone to acknowledge me.
They have kiosks, so the employees don’t even bother to assist customers they just assume everyone ordered from the kiosk. I placed my order online, Taco Bell App claims “order online, skip the line” promise was completely false at this location. I was the only customer in the entire establishment and still ended up waiting as if there was a line.
When an employee finally acknowledged me, I gave my name and received no response. It took another couple of minutes for them to hand me my food, and they didn’t say a single word.Is it really that hard to provide basic customer service?
There are other Taco Bell locations in the area that offer much better service than this one. Parking lot picture explains how busy this location is and drive thru completely empty at time I was there.
Atmosphere: 2
Food: 2
Service: 1
I went to the Taco Bell in Royal Palm Beach and had such a great experience! The server at the window, Laneisha, was so nice, polite, and super knowledgeable about the menu. I wasn’t sure what to order, and she took the time to explain everything and help me decide. She’s an absolute pleasure to have working there — friendly, patient, and professional. Great job, Laneisha!
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 5
Food: 5
Service: 5
i go to taco bell a good amount, no taco bell is better than this on. fresh food every time
Atmosphere: 5
Food: 5
Service: 5
Customer service at the drive through is horrible! Almost 25 mins in line for a basic order of tacos. I guess it should’ve been a tall tail when the place was dead. I won’t be going back to this location. I also don’t like that you’re forced to give one star in order to leave a review!
They can never seem to get my order correct sadly.
Atmosphere: 2
Food: 1
Service: 1
Feels and tastes like they prepare the food very lazily,lack of care or concern.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
As a truck driver that works all night is extremely sad and disgusting how they treat you when you order online and walk to the window
Rest room always open no privacy . Told the manager. Never got fixed
Service: 1
Good job
Atmosphere: 5
Food: 5
Service: 5
I'm old school, not accustomed to not having a cashier in the store. You have to place your own order in which there were four old schoolers. Time consuming. Thankfully a nice gentleman from the back came and assisted us. Kudos to him..
Typical Taco no Bells and whistles food. Great for a quick bit but why am I always hungry 2 hours later.
Atmosphere: 3
Food: 4
Service: 2
Loading...