Tijuana Flats

To the Staff and Management,

I stopped at this location recently hoping for a good experience. When I came in, it seemed like the staff was busy and maybe a bit understaffed, but even so a quick “hello” or acknowledgement would have gone a long way to set a welcoming tone.

I also understand that running a restaurant is hectic, especially with a young team, but the restroom was dirty enough to be unsanitary. I was told cleaning is done in-house daily, but based on what I saw that may not be happening consistently. Management might want to bring in a professional cleaning company to help maintain restrooms and back-of-house areas. In South Florida there are plenty of reputable providers (Anago Cleaning, Enviro-Master, Coverall, etc.) that specialize in restaurants and would make a visible difference. From the dining area I could also see into the kitchen, which looked unsanitary and cluttered.

The sauces are always a hit here (the bar setup deserves 5 stars), but the chicken in my burrito was hard and not fresh. Consistency matters — customers should get fresh, well-marinated chicken every time.

Until greeting, cleanliness, and food prep improve, I will not be visiting this location again. If you want Professional advice and guidance please reach out to us.
NXTGEN Marketing Group
“Honest and Accurate Reviews Since 2011”

Atmosphere: 5

Food: 3

Service: 4

This place is horrible. It was our first time going there. Do not get the street tacos. They are served cold and the steak/chicken are not even edible. The tacos are tiny and so bad. The quesadillas are decent if you never had quesadillas from anywhere else. Hands down the worst food I’ve tried in the whole shopping center. You’re better off going to Taco Bell or literally any other taco place in Florida.

It's not very clean in the dining room. No trash cans and the table tops are dirty mostly you need to clean them yourself to get a clean one.

Atmosphere: 1

Food: 3

Service: 1

I used to love coming here with my family!!!!. The prices are outrageous and the portions are very small. $11 street tacos didn't even have a tablespoon of ground beef, all onions and cilantro. The staff was extremely rude when I questioned the size of the entree. Not sure if i will return to this establishment. I spent $50 for 3 tiny street tacos, nachos and a small chicken and cheese quesidilla.

Atmosphere: 5

Food: 1

Service: 1

Stingy with the meat portions I wash shocked and in disbelief. I’m glad it wasn’t my money that paid for it

Atmosphere: 5

Food: 1

Service: 5

Had a bad experience at Tijuana Flats. The younger guy helping us was rude and dismissive both over the phone and in person when I asked about queso sizes., wanted to speak to the manager about the situation… however the manager was nearby chatting with a friend, loudly cursing and completely unbothered. Super unprofessional environment—definitely not coming back to the location.

Atmosphere: 2

Food: 5

Service: 1

Very disappointed with how rude the gentleman at the Togo register was. If a guest is confused about sizes of sauce, simply inform them politely. My interaction with this team member went completely opposite. Food is amazing here as always. The hospitality was not at its best. Manager on shift was cursing up a storm to a friend while we were trying to sort out our issues with the disrespectful team member.

Atmosphere: 2

Food: 5

Service: 1

good service bad quality food. What happened to this restaurant? It used to be so delish. Sad....

Atmosphere: 4

Food: 1

Service: 5

Recommended dishes: Philly Cheesesteak Flautas

TINY PORTIONS. Please go to any other restaurant if you want anything more than one bite tacos. This was $11 btw, tacos al carbon are infinitely better.

Atmosphere: 1

Food: 1

Service: 1

The two people working the front yesterday were so sweet and helpful. Food was awesome as well.

They should pay more attention when someone makes an order online, the first time my order came incomplete and the second time they sent someone else's order to me

cashier was extremely disrespectful.. asked for a coke she aggressively slid it over no straw or cap. when i looked at her like umm wheres the rest she answered with “what else do you want” no hello or anything either. extremely rude!

Fast casual

Food just ok.

Always an excellent experience