This place never fails to dissapoint. I had stopped ordering from this place due to them always messing up my order but my kid really wanted KFC so I gave in and placed an order online. I paid for it online and reached the establishment about 15 minutes later. It was a small order of two sandwiches, two sides, and a two piece meal. When I arrived, not only was the place disorganized and filthy, there was a line of angry customers and of course they had no food at 7:00 PM in a Tuesday. The person behind the counter was rude and simply said that I needed to wait for about an hour. When I asked for a refund, they told me to do it on the app. I informed them that ordered online and checked out as a guest. They told me to call the 800 number so I left. I called the number and someone by the name of "Jay" from overseas just gave me the run around, said the word "unfortunately" a dozen times then said, "Oh, well kow it appears as closed in the system so I can't give you refund." Now is see that it is not just the restaurant but corporate culture to screw people over. I was told that it would be "escalated" and a manager would call me. I asked for a time frame and heard the word "unfortunately" a few more times. I doubt I will ever see my money. This is not the same KFC from my childhood. How are they even still in busines?
Jlsheetz
Incompetent. I took my place in the drive-through line at 5:57 PM. The drive-through line was long, but most KFC's do a pretty good job at moving them. It took me over 10 munutes to get up to where I order, and when I ordered, they said that they did not have regular chicken breasts ready and there was a 30 minute wait for them. So I said I will wait. I figured the line is moving slowly anyway, it'll take that much time. I also ordered chicken strips. When I finally got up to the window, at 6:29 PM, I was told that the only breasts they had were extra crispy. And I informed the young lady that I was told there was a 30 minute wait and I've been waiting for them for most of that time already. She spoke to somebody inside there and then spoke back to me and said that those breasts had not even been put down to cook yet. And also she added, they're out of strips. Could they have not told me this when I ordered them? That they simply wouldn't have them? Why did I wait over 30 minutes in line? Were they simply lying about the 30 minute wait, hoping that I wouldn't want them? This is the time of day where people are buying meals for their families. How could they not have strips or chicken breasts? What kind of a chicken place runs out of chicken? So I went up to PDQ's and got some incredible chicken strips. I would rate KFC zero stars for their incompetence if I could. Also, I will be taking this up with corporate. The local manager doesn't seem to be running things very well.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Fried Chicken
joseph doherty
No buffet since covid.
Atmosphere: 4
Food: 4
Service: 4
John Raffco
Crazy service, staff cussing at each other. Chicken was bloody. Place is very dirty, don’t go in the bathroom.
Atmosphere: 1
Food: 1
Service: 1
Psihijatar
Ordered 2 fill up boxes with chicken sandwich, through Uber Eats. KFC provided only one partial fillup box. Tried calling to they're not answering . Uber eats however did provide a $18 refund. I can see why the the bad reviews, do not go to this KFC!
Janet Garay
We ordered the $5 tenders meal we received no comeback sauce the chicken was overcooked and extremely salty will definitely not eat tenders there again
Food: 1
Tonyia Bennett
It pains me to say that your choice of employees make it hard to patronize your establishment. I came in the restaurant and the guy asked if I could go through the drive thru. I said sure no problem they had just mopped the floors and he forgot to lock the doors I got there and no one answered I drove up and knocked on the window at least three people looked out never acknowledged me. How difficult was it to apologize and say we closed a little early. I see why you have such bad reviews. Should of checked first
Service: 1
Angry Santa
This place has gone down....filthy bathroom will tell you all you need to know smh.... drinks stay horrible and limited ...sides are terrible....chicken is hit or miss
Atmosphere: 3
Food: 3
Service: 3
Muffie Corsini
Should be illegal to sell such dried out, flavorless, cold food! Ordered the 3pc tenders. First and last time.
Food: 1
Service: 3
Arnab Pal
Clean place, not too crowded on a Sunday night. Staff is polite and efficient. Good experience
Been there twice now and the food was great both times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, French Fries
Bleep Bleep
Food cold
Atmosphere: 1
Food: 1
Service: 1
Frank Hewitt (WAT Movers)
KFC overall is great and typically has great cooked food. But I’d definitely be careful eating the food from this location, after picking up a family meal from this location for my daughter’s birthday party dinner. My daughter myself and a couple friends who shared the chicken from the same box ended up getting the worse food poisoning Iv ever witnessed or had. Idk if it was undercooked, bad meat or dirty dishes. But the red flag should have been the sour smell walking into this location, the employees are very nice and professional however, the health department definitely needs to stay on top of this location to ensure customer safety. After looking into the reports of this location, I laid or found out that they have been shut down multiple times for this very same reasoning, as well as a serious rat infestation so if you have eight from this location and gotten sick with food poisoning or some other kind of virus, it would probably be wise to notify the health department. And you should definitely have your blood tested once every couple months for the next year to ensure you have not contracted some sort of illness related to the meat that is sold there or the rodent infestation that could possibly still be going on there.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chicken Bucket, Chicken Sandwich, Ind Mashed Potatoes, Fried Chicken, French Fries, 4 Biscuits, With Gravy
Chase Harrison
Friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Sharon Best
Not my best choice but was in the area
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich, Ind Mashed Potatoes, Fried Chicken, With Gravy
This place never fails to dissapoint. I had stopped ordering from this place due to them always messing up my order but my kid really wanted KFC so I gave in and placed an order online. I paid for it online and reached the establishment about 15 minutes later. It was a small order of two sandwiches, two sides, and a two piece meal. When I arrived, not only was the place disorganized and filthy, there was a line of angry customers and of course they had no food at 7:00 PM in a Tuesday. The person behind the counter was rude and simply said that I needed to wait for about an hour. When I asked for a refund, they told me to do it on the app. I informed them that ordered online and checked out as a guest. They told me to call the 800 number so I left. I called the number and someone by the name of "Jay" from overseas just gave me the run around, said the word "unfortunately" a dozen times then said, "Oh, well kow it appears as closed in the system so I can't give you refund." Now is see that it is not just the restaurant but corporate culture to screw people over. I was told that it would be "escalated" and a manager would call me. I asked for a time frame and heard the word "unfortunately" a few more times. I doubt I will ever see my money. This is not the same KFC from my childhood. How are they even still in busines?
Incompetent.
I took my place in the drive-through line at 5:57 PM. The drive-through line was long, but most KFC's do a pretty good job at moving them. It took me over 10 munutes to get up to where I order, and when I ordered, they said that they did not have regular chicken breasts ready and there was a 30 minute wait for them. So I said I will wait. I figured the line is moving slowly anyway, it'll take that much time. I also ordered chicken strips.
When I finally got up to the window, at 6:29 PM, I was told that the only breasts they had were extra crispy. And I informed the young lady that I was told there was a 30 minute wait and I've been waiting for them for most of that time already. She spoke to somebody inside there and then spoke back to me and said that those breasts had not even been put down to cook yet. And also she added, they're out of strips.
Could they have not told me this when I ordered them? That they simply wouldn't have them? Why did I wait over 30 minutes in line? Were they simply lying about the 30 minute wait, hoping that I wouldn't want them?
This is the time of day where people are buying meals for their families. How could they not have strips or chicken breasts? What kind of a chicken place runs out of chicken?
So I went up to PDQ's and got some incredible chicken strips. I would rate KFC zero stars for their incompetence if I could. Also, I will be taking this up with corporate. The local manager doesn't seem to be running things very well.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Fried Chicken
No buffet since covid.
Atmosphere: 4
Food: 4
Service: 4
Crazy service, staff cussing at each other.
Chicken was bloody.
Place is very dirty, don’t go in the bathroom.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 fill up boxes with chicken sandwich, through Uber Eats. KFC provided only one partial fillup box. Tried calling to they're not answering . Uber eats however did provide a $18 refund.
I can see why the the bad reviews, do not go to this KFC!
We ordered the $5 tenders meal we received no comeback sauce the chicken was overcooked and extremely salty will definitely not eat tenders there again
Food: 1
It pains me to say that your choice of employees make it hard to patronize your establishment. I came in the restaurant and the guy asked if I could go through the drive thru. I said sure no problem they had just mopped the floors and he forgot to lock the doors I got there and no one answered I drove up and knocked on the window at least three
people looked out never acknowledged me. How difficult was it to apologize and say we closed a little early. I see why you have such bad reviews. Should of checked first
Service: 1
This place has gone down....filthy bathroom will tell you all you need to know smh.... drinks stay horrible and limited ...sides are terrible....chicken is hit or miss
Atmosphere: 3
Food: 3
Service: 3
Should be illegal to sell such dried out, flavorless, cold food! Ordered the 3pc tenders. First and last time.
Food: 1
Service: 3
Clean place, not too crowded on a Sunday night. Staff is polite and efficient. Good experience
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Been there twice now and the food was great both times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, French Fries
Food cold
Atmosphere: 1
Food: 1
Service: 1
KFC overall is great and typically has great cooked food. But I’d definitely be careful eating the food from this location, after picking up a family meal from this location for my daughter’s birthday party dinner. My daughter myself and a couple friends who shared the chicken from the same box ended up getting the worse food poisoning Iv ever witnessed or had. Idk if it was undercooked, bad meat or dirty dishes. But the red flag should have been the sour smell walking into this location, the employees are very nice and professional however, the health department definitely needs to stay on top of this location to ensure customer safety. After looking into the reports of this location, I laid or found out that they have been shut down multiple times for this very same reasoning, as well as a serious rat infestation so if you have eight from this location and gotten sick with food poisoning or some other kind of virus, it would probably be wise to notify the health department. And you should definitely have your blood tested once every couple months for the next year to ensure you have not contracted some sort of illness related to the meat that is sold there or the rodent infestation that could possibly still be going on there.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chicken Bucket, Chicken Sandwich, Ind Mashed Potatoes, Fried Chicken, French Fries, 4 Biscuits, With Gravy
Friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Not my best choice but was in the area
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Sandwich, Ind Mashed Potatoes, Fried Chicken, With Gravy
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